Workforce Development Manager

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Workforce Development Manager

Market Range:

MR19

Approved Date:

6/1/2022 4:22:38 PM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

M2

Career Level Description:

Management Level 2

Job Code:

100747

Job Family:

Economic Development

Sub Family:

Workforce Development

Primary Purpose

The Workforce Development Manager is responsible for workforce development operations leadership for designated grant programs. This role provides strategic and operational leadership to ensure effective delivery and performance of employment services for assigned grants. The Workforce Development Manager collaborates with internal and external partners to achieve contract compliance, financial goals and strong operational performance. Working to dynamic targets that must be achieved through effective operational delivery, the Workforce Development Manager monitors key performance drivers.  The Workforce Manager leads operations for assigned grants and programs by directing the overall strategy, designing operational processes, planning and ensuring effective service delivery controls, and developing and driving performance.

•

Develops and implements plans and programs related to the workforce development, including the development of annual plans, workforce MOUs, and other documents and plans that supports the identity and mission of the WDB

2

30%

•

Supports the development of funding and grant opportunities that develops partnerships in response to solicitations from state and federal government agencies as well as other funding providers. This may be completed in collaboration with regional Workforce Development Boards and partners, and county departments related to workforce development and industry sectors.

6

5%

•

Develops and leads staff to ensure effective implementation of workforce development programs by means of performance planning and evaluation systems for all employees; identifies gaps in performance, anticipate and address internal and external factors that control success

1

30%

•

Collaborates closely with community, county, regional, state, and other organizations to ensure workforce development efforts are successful in addressing the economic priorities of the CAWD region

4

10%

•

Develops improvement strategies to continually improve key performance indicators .   

3

10%

•

Builds and maintains strong partnerships with core partners and other workforce development development and other workforce development agencies to ensure alignment and execution of collaborative workforce strategies to include Talent Pipeline Management

5

10%

•

Other duties as requested by the WDB and Executive Director

7

5%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

M2

Career Level Description:

Management Level 2

•

Fully accountable for implementing operational plans for a Work Group with measurable contribution on Division results.

•

May have budget accountability.

•

Responsible for making moderate improvements of processes, systems or standards to enhance performance of the Work Group.

•

Supports and utilizes the innovations of others to improve on solutions, approaches and technologies.

•

Communicates within and outside the Work Group, and may communicate with other parties within the Division.

•

Sometimes requires ability to influence others outside of own job area on policies, practices and procedures.

•

Manages professionals. Leads, directs and reviews the work of team members in order to accomplish operational plans and results.

•

Has hiring, firing, promotion, performance and reward authority for direct reports.

•

Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one job area. Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization.

Qualifications

•

Bachelor's degree in Public Administration, Business Administration, Economic Development or related field

•

Four years of experience in workforce development, community development, business development or related field

•

Equivalent education and experience are accepted

•

Excellent leadership and performance management skills 

•

Excellent organization, administrative and time management skills ability to prioritize duties 

•

Excellent attention to detail and commitment to producing quality work in a timely manner 

•

Strong collaboration, time management, and organization skills 

•

Excellent interpersonal and soft skills 

•

Good oral and written communication skills

•

Ability to manage and lead special projects

•

Demonstrates excellent problem solving and decision making skills 

•

Detail oriented and excellent follow-through skills 

•

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Coaching & Mentoring

Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback, and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem.

Team Leadership

Willingly cooperates and works collaboratively toward solutions that generally benefit all involved parties; works cooperatively with others to accomplish organizational objectives. Manages staff in ways that improve their ability to succeed on the job.

Influence

Asserts own ideas and persuades others, gaining support and commitment from others; mobilizes people to take action, using creative approaches to motivate others to meet organizational goals.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X