Workforce Development Director

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Workforce Development Director

Market Range:

MR26

Approved Date:

3/8/2024 1:02:04 PM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

L1

Career Level Description:

Leadership Level 1

Job Code:

100746

Job Family:

Economic Development

Sub Family:

Workforce Development

Primary Purpose

This position provides executive, managerial and administrative leadership to implement the mission, goals, strategies for the Capital Area Workforce Development Board (WDB). The Director assists the 25-member WDB in developing its strategic vision and priorities; implements and provides oversight of WDB initiatives and programs; and facilitates development of stakeholder and community partnerships in support of its strategic goals.

The Workforce Development Director plans, coordinates and provides oversight in implementation of programs authorized under the Department of Labor Job training grant, as well as other federal, state, and local grants, in accordance with federal, state, and local laws and regulations. The position promotes and supports efforts in creating alliances that advance economic development, create a quality workforce, and impacts quality of life in the community and region.

The Director will oversee a department budget and board staff and contractors/service providers.

•

Serve as chief executive officer of the Workforce Development Board, providing training to new members; organizing Board development and strategic planning efforts

1

20%

•

Establish a vision for workforce development that integrates current employment realities, the regional nature of the workforce development programs with a coordinated approach that delivers outstanding service to prospective employers and job seekers.

2

15%

•

Oversee development of annual budget and audit, efficient operation of financial and record management reporting systems ensuring performance, fiscal outcomes, and programmatic integrity.

3

20%

•

Coordinate workforce development planning and implementation consistent with the WDB and Wake and Johnston Counties mission of connecting residents with education and employment opportunities that prepare them to meet or exceed the skill demand needs of regional employers.

4

15%

•

Oversee contract negotiations and agreements for funding and implementation of programs; develop professional services requests, review proposals, select contractors, prepare contracts

5

10%

•

Ensure development of Local Area workforce plans, policies and procedures, modifications, and budgets by department staff.

6

10%

•

Build community and organizational relationships.

7

10%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

L1

Career Level Description:

Leadership Level 1

Qualifications

•

Bachelor's degree in Public Administration, Business Administration, Human Resource Management or related field

•

Eight years of experience in workforce development or public administration including at least four years of supervisory experience

•

Equivalent education and experience are accepted

•

Good oral and written communication skills

•

Strong organizational skills and attention to detail.

•

Serve as a strong and resourceful leader be able to craft creative solutions with changing business needs and resources. 

•

Excellent leadership and performance management skills 

•

Knowledge of workforce development programs and systems.

•

Demonstrated strong analytical, quantitative, and problem-solving skills 

•

Knowledge of and ability to use effective approaches for choosing a course of action or developing appropriate solutions and/or reaching conclusions.

•

Exceptional critical thinking and analytical ability with demonstrated troubleshooting and problem-solving skills

•

Ability to interact with others outside of the department exercising sound judgement and discretion, particularly when communicating with elected officials, departmental directors and executive management staff both inside and outside of the County while observing standard Department/County protocols

•

Ability to develop innovative approaches to create workforce development programs that support job seekers, employers, and the community as a whole.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Change Management

Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace.

Fiscal Accountability

Follows fiscal guidelines, regulations, principles, and standards when committing fiscal resources or processing financial transactions. Understands the organization's financial processes.  Prepares, justifies, and administers the program or project budget. Oversees procurement and contracting to achieve desired results. Monitors expenditures and uses cost-benefit thinking to set priorities. 

Strategic Vision

Sees the big, long-range picture and leads others accordingly.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate and explain a variety of information

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X