HRTMS Job Description Management | Solid Waste Outreach & Marketing Supervisor J o b D e s c r i p t i o n | | |
Job Information | | | Title: | Solid Waste Outreach & Marketing Supervisor | | | Market Range: | MR18 | | | Approved Date: | 1/28/2021 3:23:14 PM | | | FLSA: | Exempt | | | EEO Code: | PROFESSIONALS | | | Career Level: | M1 | | | Career Level Description: | Management Level 1 | | | Job Code: | 100696 | | | Job Family: | Environmental Services | | | Sub Family: | Solid Waste | | | | | | Primary Purpose | Provides strategic planning and oversight of the outreach and education programs in the Solid Waste Division, including the roadside litter program, commercial waste reduction program, school recycling program and division marketing efforts as well as the fiscal activities to support specialized program areas or functions. Manages education and outreach staff. Researches and develops planning and implementation strategies. Oversees functions relating to general administration, staff supervision, budgeting, RFP's, contracts and grants. | | | | | | | | |
Essential Functions | | | Priority | % Time | • | Manages the Outreach & Education section of the Solid Waste Division | 1 | 20% | • | Administers communications and outreach activities | 2 | 30% | • | Oversees the solid waste programs sponsored by the Outreach & Education group such as commercial waste reduction, litter collection, food waste collection | 3 | 25% | • | Promotes Solid Waste programs, services and events through traditional and non-tradition outreach and communication channels | 4 | 15% | • | Establishes priorities for Outreach & Education group based upon the Solid Waste Comprehensive plan | 5 | 10% | | | | | | | |
Position(s) may perform other duties in addition to the above as assigned by management. | | *IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training. | | Career Level Dimensions | Career Level: | M1 | Career Level Description: | Management Level 1 | | | |
County Impact | • | Plans and establishes operational objectives for a team of support employees within a Work Group. | • | Typically does not have budget accountability but may manage day-to-day elements of the budget (e.g., overtime for staff). | | | |
Innovation and Complexity | • | Responsible for making basic improvements to processes, systems or standards to enhance performance of the Work Group or team. | | | |
Communication and Influence | • | Communicates within and outside the Work Group. | • | Explains policies, practices, and procedures and may justify and gain cooperation of other parties. | | | |
Leadership | • | Supervises support roles. Leads, directs and reviews the work of team members in order to accomplish operational plans and results. | • | Has hiring, firing, promotion, performance and rewards decisions for direct reports. | | | |
Knowledge and Experience | • | Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution. Typically requires advanced knowledge of job area typically obtained through advanced experience. | | | |
Required Education | • | Bachelor's degree in Environmental Sciences, Education or related field | | | |
Required Experience | • | Two years of job-related experience | | | |
Required Licenses and Certifications | • | Valid Driver's License and "safe" driving record | | | |
Qualification Equivalency | • | Equivalent education and experience are accepted | | | |
Preferred Licenses and Certifications |
Knowledge, Skills and Abilities | • | Ability to manage and lead special projects effectively | • | Critical thinking skills to analyze complex situations and propose recommendations supported by defensible documentation | • | Advanced ability to interact and communicate effectively with individuals at all levels of the organization with tact and diplomacy | • | Skilled in establishing and maintaining effective working relationships | • | Ability to independently prioritize, manage and coordinate multiple assignments | • | Proficiency using Microsoft Suite (Word, G-Mail, Access or Excel or related systems). | | | |
An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. | | Competencies |
Individual Contributor Competencies | Adaptability & Flexibility | Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives. | Communication | Creates an atmosphere in which timely and high-quality information flows smoothly up and down, inside and outside of the organization; encourages open expression of ideas and opinions. | Customer Service | Balances interests of a variety of clients, and readily readjusts priorities to respond effectively to pressing and changing demands for information, advice and assistance. Anticipates and meets the needs of clients; achieves quality end products; and commits to continuous improvement of services. | Initiative | Does more than is required or expected in the job; does things that no one has requested that will improve or enhance products and services, avoid problems, or develop entrepreneurial opportunities. Plans ahead for upcoming problems or opportunities and takes appropriate action. | Interpersonal Skills | Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations. Perceives, assesses, and positively influences one's own and other individuals’ emotions. | | | |
Leadership Competencies | Cooperative Leadership | Promotes and generates cooperation among one's peers in leadership to achieve a collective outcome; fosters the development of a common vision and fully participates in creating a unified leadership team that gets results. | | | |
Core Competencies | Integrity | Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards. | Accountability | Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making. | Diversity | Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community. | Collaboration | Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation. | Continuous Improvement | Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally. | Wellness | Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same. | Service Orientation | Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers. | | | |
ADA Checklist | | The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions | Standard ADA Selection: | Office Environment | | | | |
Physical Demands | | N/A | Rarely | Occasionally | Frequently | Constantly | Standing | | | | X | | Walking | | | | X | | Sitting | | | | X | | Lifting/Carrying 0-10 pounds | | | | X | | Lifting/Carrying 10-20 pounds | | | X | | | Lifting/Carrying 20-50 pounds | | X | | | | Lifting/Carrying 50-100 pounds | | X | | | | Pushing | | X | | | | Pulling | | X | | | | Climbing | | X | | | | Balancing | | X | | | | Stooping | | X | | | | Kneeling | | X | | | | Crouching | | X | | | | Crawling | | X | | | | Reaching | | X | | | | Handling | | X | | | | Grasping | | X | | | | Fingering | | X | | | | Feeling | | X | | | | Talking | | | | | X | Hearing | | | | | X | Visual Perception | | | | | X | Repetitive Motions | | | X | | | Eye/Hand/Foot Coordination | | X | | | | | | | | | | | | | | |
Mental Demands | | N/A | Rarely | Occasionally | Frequently | Constantly | Memorization/Concentration | | | | X | | Learning/Knowledge Retention | | | | X | | Preparing/Analyzing Numerical Figures | | | X | | | Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.) | | | | | X | Analyzing/Examining/Testing Data | | | X | | | Emotional/Behavioral Self-Regulation | | | | X | | Interacting with Others | | | | | X | Comprehension | | | | X | | Organization | | | | X | | Decision Making | | | | X | | | | | | | | | | | | |
Mental Capability/Cognitive Requirements | Comprehension | Understand and apply non-routine verbal and/or written instructions | | | |
Organization | Organize and prioritize individual work schedule to manage multiple tasks and/or projects |
Decision Making | Make decisions that have an impact on the immediate work unit's operations and/or services |
Communication | Communicate in-depth information for the purpose of interpreting and/or negotiating |
Working Environment | | N/A | Yes | No | Extreme cold | | | X | Extreme heat | | | X | Humid | | | X | Wet | | | X | Noise | | | X | Hazards | | | X | Temperature Change | | X | | Atmospheric Conditions | | X | | Vibration | | | X | Computers/Monitors | | X | | | | | | | | |
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