Water Quality Director

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Water Quality Director

Market Range:

MR22

Approved Date:

3/8/2024 2:12:26 PM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

M4

Career Level Description:

Management Level 4

Job Code:

100733

Job Family:

Environmental Services

Sub Family:

Water Quality

Primary Purpose

Manages and directs the following sections and Environmental Health Program Managers: Groundwater Protection, On-Site Wastewater, Wastewater Management, and Watershed Management. These sections provide consultative, management, research, and regulatory services related to groundwater protection and wells, surface water protection, flood mitigation, floodplain and wetland protection, storm water management, and watershed management. Ensures that the County's increasingly stressed water and wetland resources will be conserved and managed in ways that will be economically viable and environmentally sustainable for future generations. Manages staffing, budget, policies, and standards that further the goals of the Department within these sections.

•

Manages sections, managers, and staff to complete plan reviews, site review, design reviews, inspections, and enforcement that is timely, accurate, and seamless. This involves directing staff in reporting, process development, process improvement, staffing, and training. Leads significant changes to improve performance.

1

55%

•

Oversees mandated monthly and annual reports and correspodence for information requests, violations or reviews. Presents proposed ordinance changes or other proposals and recommendations to Wake County Board of Adjustment, Wake County Planning Board, Wake County Environmental Services management, Wake County Human Services Board and Wake County Board of Commissioners as needed.

2

20%

•

Develops the Division business plan, strategic plan. and budget in coordination with other agencies within Wake County Government and within the Environmental Services Department to ensure optimal alignment of County resources. Develops, executes and administers the Division business plan and other process improvement efforts including administration of a detailed budget for all program areas. Manages the staff and budget to execute the business plan, reporting to the Environmental Services Director and in consultation with stakeholders and other County agency heads.

3

15%

•

Leads collaboration in intergovernmental efforts for long-term management of the County's groundwater, surface water, and wetland resources. consults  Organizes, develops, and facilitates stakeholder groups to formulate and implement plans for watershed improvements and monitoring for future pollutant loadings and public health benefits. Work with Federal EPA and State Department of Environment and Natural Resources to coordinate programs and funding to achieve common goals in watershed protection. Flood  and Floodplain management to reduce negative effects of disasters.

4

10%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

M4

Career Level Description:

Management Level 4

•

Directs a Division.

•

Creates the short-term strategy for the Division or Function and creates operational plans for Division that align with Department plan.  Actions have direct impact on results of the Department.

•

Responsible for Budget planning and justification.

•

Responsible for making significant improvements of processes, systems or standards to enhance performance of Division or multiple divisions.

•

Oversees employees who pioneer unique ideas or generate new, viable solutions to make improvements or respond to issues.

•

Communicates within and outside the Division(s).

•

Influences others regarding the area of responsibility’s practices and approaches.

•

Achieves goals through teams of managers.  May be responsible for creating workforce and staffing plans for job area to ensure availability of employees and resources.

•

Has hiring, firing, promotion and reward authority for direct reports.

•

Requires broad management and leadership knowledge to lead multiple Work Groups. Typically has master-level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function.

Qualifications

•

Bachelor's degree in Public Health, Environmental Engineering or Science, Business Administration or related field

•

Six years of experience in environmental services or environmental programs including at least two years of supervisory experience

•

Valid Driver's License and "safe" driving record

•

Equivalent education and experience are accepted

•

Master's Degree

Engineering, Environmental Science, Law, Geology, or related area

•

NCPE - North Carolina Professional Engineer

Upon Hire

Or

•

REHS - Registered Environmental Health Specialist

Upon Hire

Or

•

NCBL - North Carolina Bar License

Upon Hire

Or

•

LSS - Licensed Soil Scientist in North Carolina

Upon Hire

•

Advanced knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

•

Advanced knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

•

Excellent at identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

•

Advanced Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

•

Advanced communication of complex information in a way that is understandable and available for management decisions.

•

Advanced Ability to organize, implement, and report on projects involving multiple stakeholders and milestones.

•

Advanced capability to lead mentor, guide, and manage staff in a positive way to develop their skills.

•

Advanced Ability to help others understand the goals of the organization and guide them to assist in achieving those goals.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Change Management

Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace.

Coaching & Mentoring

Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback, and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem.

Conflict Management

Brings substantial conflicts and disagreements into the open and attempts to manage them collaboratively, building consensus, keeping the best interests of the organization in mind, not only one's own interest.

Cooperative Leadership

Promotes and generates cooperation among one's peers in leadership to achieve a collective outcome; fosters the development of a common vision and fully participates in creating a unified leadership team that gets results.

Relationship Building

Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.

Organizational Alignment

Ensures the organization’s goals and objectives align with the County’s mission and vision.

Fiscal Accountability

Follows fiscal guidelines, regulations, principles, and standards when committing fiscal resources or processing financial transactions. Understands the organization's financial processes.  Prepares, justifies, and administers the program or project budget. Oversees procurement and contracting to achieve desired results. Monitors expenditures and uses cost-benefit thinking to set priorities. 

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X