Environmental Health Manager - Wastewater Inspections

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Environmental Health Manager - Wastewater Inspections

Market Range:

MR20

Approved Date:

6/3/2024 3:59:02 PM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

M2

Career Level Description:

Management Level 2

Job Code:

100334

Job Family:

Environmental Services

Sub Family:

Water Quality

Primary Purpose

Leads a group of professionals performing regular State-mandated Operation and Maintenance (O&M) inspections for septic systems. The inspections are required in accordance with 15A NCAC 18E .1300. Issues notices of violations if warranted. Documents actions and prepares reports or studies which could be used in court proceedings. Provides technical expertise and guidance to property owners and seek corrective measures. Documents findings. Inspect public swimming pools and issue pool operation permits. Creates reports for, mentors, trains, and guides this Inspections group. Assists in selection of new staff as part of the hiring process.

•

Directs staff to conduct recurring inspections for septic systems, review the Operation and Maintenance reports submitted by system operators of wastewater treatment and dispersal systems as required under 15A NCAC 18E .1300. Completes inspections as needed to meet goals.

1

45%

•

Manages the team to perform investigations if systems found to be non-compliant or malfunctioning, escalates to code cases, as needed,  and design and permit repairs for systems when required, conduct final inspections for repair system. Provide technical assistance on sites that require additional resources or experience to correct. Implements enforcement actions, as needed, to achieve compliance with home owners. This may included working with legal staff to prepare for legal actions.

2

20%

•

Creates reports of productivity, timeliness, and completes QA/QC activities to improve the effectiveness of the inspections group. Trains staff to improve performance, as needed.These reports may be used in preparation for the budget process.

3

15%

•

Provide customer service by monitoring Operation and Maintenance email account and response to customer requests and inquires. Monitoring TA O&M account for private certified operator reports and complete Energov reporting.

4

15%

•

Assist with pool inspections or other tasks, as needed for process improvement or emergency management.

5

5%

Position(s) may perform other duties in addition to the above as assigned by management.

•

Coordinate, completes and directs swimming pool inspections and issuance of permits.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

M2

Career Level Description:

Management Level 2

•

Fully accountable for implementing operational plans for a Work Group with measurable contribution on Division results.

•

May have budget accountability.

•

Responsible for making moderate improvements of processes, systems or standards to enhance performance of the Work Group.

•

Supports and utilizes the innovations of others to improve on solutions, approaches and technologies.

•

Communicates within and outside the Work Group, and may communicate with other parties within the Division.

•

Sometimes requires ability to influence others outside of own job area on policies, practices and procedures.

•

Manages professionals. Leads, directs and reviews the work of team members in order to accomplish operational plans and results.

•

Has hiring, firing, promotion, performance and reward authority for direct reports.

•

Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one job area. Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization.

Qualifications

•

Bachelor's degree in Engineering, Geology, Environmental Science or related field

•

Four years of experience in environmental health, environmental planning, inspections or engineering

•

NC Registered Environmental Health Specialist (REHS)

•

NC relevant authorizations

•

Valid Driver's License and "safe" driving record

•

Equivalent education and experience are accepted

•

Master's Degree

Engineering, Geology, Environmental Science, or related field

•

3 Years

Working as an REHS on on-site wastewater design and inspections

•

NCPE - North Carolina Professional Engineer

Upon Hire

•

LSS - Licensed Soil Scientist in North Carolina

•

Excellent Ability to communicate effectively in written and oral formats to explain technical specifications and negotiate with stakeholders.

•

Strong computer skills to use word processing, spreadsheet, and some database functionality.

•

Excellent ability to work with stakeholders on a project, both inside and outside the organization.

•

Excellent listening skills to understand a customer perspective and provide services that meet expectations.

•

Detail oriented with excellent analytical and problem-solving skills.

•

Excellent techniques to complete work on projects that have multiple people and organizations involved.

•

Advanced ability to help others understand the goals of the organization and guide them to assist in achieving those goals.

•

Knowledge of rules, design principles and methods to design and install water related projects.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Problem Solving

Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on one's knowledge and experience base, and calling on other references and resources as necessary.

Professionalism

Thinks carefully about the likely effects on others of one's words, actions, appearance, and mode of behavior. Selects the words or actions most likely to have the desired effect on the individual or group in question. Maintains calmness in stressful or adverse situations. Diplomatically handles challenging or tense interpersonal situations.

Negotiation

Explores positions and alternatives to reach outcomes that gain acceptance of all parties.

Cooperative Leadership

Promotes and generates cooperation among one's peers in leadership to achieve a collective outcome; fosters the development of a common vision and fully participates in creating a unified leadership team that gets results.

Organizational Alignment

Ensures the organization’s goals and objectives align with the County’s mission and vision.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X