Environmental Health Program Manager - Food & Lodging

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Environmental Health Program Manager - Food & Lodging

Market Range:

MR21

Approved Date:

3/19/2021 9:36:38 AM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

M2

Career Level Description:

Management Level 2

Job Code:

100336

Job Family:

Environmental Services

Sub Family:

Environmental Health and Safety

Primary Purpose

Manages and directs a Food and Lodging Section by evaluating operational effectiveness, developing policies, and implementing changes that improve the unit's efficient delivery of food and lodging services through education and uniform inspections. Links individual performance to those benchmarks to assure staff resources are aligned with organizational goals. Serves as a subject-matter expert within a specific technical or professional discipline with a broad understanding of other functions within the division. Prepares initial budget requests and manages implementation and expenditures.

•

Leads, plans, and manages direction of a section of teams to decrease illness and other potential health hazards in NC DHHS regulated facilities including food service establishments, lodging facilities, swimming pools, nursing homes and others. Implements operational plans with measurable contributions to the division. Develops work objectives that align with organization's strategic plan and division's mission; supervises staff and has  disciplinary responsibility.

1

40%

•

Develops policies, procedures and objectives for a Section, Supports innovations to improve on solutions, approaches and technologies. Communicates within and outside the Division to influence others on policies, practices, and procedures and serves as an educational resource to the public. Serves as a technical expert to media spokesperson.

2

30%

•

Consults with team members; reviews business processes for efficiencies to improve the process, system or standards related to performance. Supports the unit with advanced knowledge and skills in the professional discipline with awareness impact to operations such as with permit actions, illness outbreaks, disaster response, etc.

3

20%

•

Supports budget process through staffing analysis, budget justifications, and fiscal accountability.

4

10%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

M2

Career Level Description:

Management Level 2

•

Fully accountable for implementing operational plans for a Work Group with measurable contribution on Division results.

•

May have budget accountability.

•

Responsible for making moderate improvements of processes, systems or standards to enhance performance of the Work Group.

•

Supports and utilizes the innovations of others to improve on solutions, approaches and technologies.

•

Communicates within and outside the Work Group, and may communicate with other parties within the Division.

•

Sometimes requires ability to influence others outside of own job area on policies, practices and procedures.

•

Manages professionals. Leads, directs and reviews the work of team members in order to accomplish operational plans and results.

•

Has hiring, firing, promotion, performance and reward authority for direct reports.

•

Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one job area. Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization.

Qualifications

•

Bachelor's degree in Engineering, Geology, Environmental Science or related field

•

Five years of experience in environmental health, environmental planning, inspections or engineering

•

Valid Driver's License and "safe" driving record

•

Equivalent education and experience are accepted

•

Bachelor's Degree

Biological or physical sciences

•

REHS - Registered Environmental Health Specialist

NC Registered Environmental Health Specialist

Upon Hire

•

REHS - Registered Environmental Health Specialist

NC DHHS authorizations relevant to the position (transferable)

Upon Hire

•

Strong interpersonal, written, and oral communication skills being able to succinctly communicate, market and sell practical EHS & S solutions to all levels of company/business/and facility personnel. 

•

Strong customer service and interpersonal skills. 

•

Good technical and project management skills with the ability to successfully manage multiple projects and daily responsibilities.

•

Advanced understanding of EHS regulations, management systems, regulatory agencies, trends and resources. Excellent verbal and written communications skills. Must be able to effectively communicate with all levels of the organization. 

•

Strong analytical and problem solving skills are essential. 

•

Understanding the implications of new information for both current and future problem-solving and decision-making.

•

People Leadership Strong awareness to influence and engage in a matrix environment. Can effectively lead and motivate teams engaging people acting as a role model.

•

Demonstrated proficiency in software applications: Outlook, Word, Excel, PowerPoint, Access

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Coaching & Mentoring

Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback, and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem.

Human Resource Management

Knowledge of employee development concepts, principles, and practices related to planning, evaluating, and administering performance management, training, organizational development, and career development initiatives.

Fiscal Accountability

Follows fiscal guidelines, regulations, principles, and standards when committing fiscal resources or processing financial transactions. Understands the organization's financial processes.  Prepares, justifies, and administers the program or project budget. Oversees procurement and contracting to achieve desired results. Monitors expenditures and uses cost-benefit thinking to set priorities. 

Conflict Management

Brings substantial conflicts and disagreements into the open and attempts to manage them collaboratively, building consensus, keeping the best interests of the organization in mind, not only one's own interest.

Organizational Alignment

Ensures the organization’s goals and objectives align with the County’s mission and vision.

Team Leadership

Willingly cooperates and works collaboratively toward solutions that generally benefit all involved parties; works cooperatively with others to accomplish organizational objectives. Manages staff in ways that improve their ability to succeed on the job.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X