Environmental Health Program Manager - On-Site Wastewater

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Environmental Health Program Manager - On-Site Wastewater

Market Range:

MR21

Approved Date:

3/19/2021 11:24:35 AM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

M2

Career Level Description:

Management Level 2

Job Code:

100338

Job Family:

Environmental Services

Sub Family:

Water Quality

Primary Purpose

Develops, manages, and administers programs for construction and development related plan review, site soil evaluation and quality assurance of septic systems for the protection of public health. Manages staff that complete on-site review of lots for septic systems, Mobile Home Park and Migrant Housing Coordinator, and the QA/QC function for field work and On-Site Wastewater paperwork.

•

Manages mandated site and design review and permitting process for wastewater systems, mobile home park and migrant housing management, accessory structure projects and quality assurance of the process for septic system and public health regulations. Oversees support of swimming pool inspections. Develops and recommends new regulations to improve regulation of wastewater systems for the protection, public health and safety and property values.  Coordinates local programs and activities. Secures local, state and federal support.

1

30%

•

Develops programs for site review, design and permitting and to prepare and submit compliance reports, and maintain support data and support swimming pool inspections. Attends State agency meetings to maintain currency on proposed regulatory changes. Conducts research as necessary to measure progress toward organizational goals. Oversees QA/QC methods as a means to process improvement. Develops plans to reach organizational goals within the Section.

2

15%

•

Develops work plans and objectives and training plans for On-Site Wastewater programs, staff, process improvement and customer service goals. Monitors activity reports/data to measure customer service. Monitors work objective benchmarks and quality assurance data to plan for specific development needs for staff.

3

15%

•

Implements plans and policies to ensure sound septic system design and public health with internal and external agencies to leverage resources and expertise in addressing common environmental goals. Analyzes program goals and objectives and produces regular reports.

4

10%

•

Manages contracts and projects for procurement of professional services and supplies. Completes contract development, negotiation & administration, development of project scope and approach, budget, milestone management. Monitors and assesses performance of contractors, advise as to needed performance adjustments. Manages staff to ensure response to emergencies can be staffed with knowledgeable members of the section staff.

5

10%

•

Develops business plan and County budget reports and approves funds usage. Implements short and long range plans and updates as necessary. Oversees grant administration. Monitors expenditures and allocates resources.

6

10%

•

Directs the dissemination of educational and information services related to administered programs.

Plans and presents information at Board meetings and other Board member activities. Coordinates local programs for educating professional groups and the public. Shares information with area, state, and national programs.

7

10%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

M2

Career Level Description:

Management Level 2

•

Fully accountable for implementing operational plans for a Work Group with measurable contribution on Division results.

•

May have budget accountability.

•

Responsible for making moderate improvements of processes, systems or standards to enhance performance of the Work Group.

•

Supports and utilizes the innovations of others to improve on solutions, approaches and technologies.

•

Communicates within and outside the Work Group, and may communicate with other parties within the Division.

•

Sometimes requires ability to influence others outside of own job area on policies, practices and procedures.

•

Manages professionals. Leads, directs and reviews the work of team members in order to accomplish operational plans and results.

•

Has hiring, firing, promotion, performance and reward authority for direct reports.

•

Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one job area. Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization.

Qualifications

•

Bachelor's degree in Engineering, Geology, Environmental Science or related field

•

Five years of experience in environmental health, environmental planning, inspections or engineering

•

NC Registered Environmental Health Specialist (REHS)

•

NC relevant authorizations

•

Valid Driver's License and "safe" driving record

•

Equivalent education and experience are accepted

•

Master's Degree

Environmental Science, Engineering or related field

•

5 Years

Experience as an REHS working in On Site Wastewater

And

•

1 Year

Supervisory experience

•

NCPE - North Carolina Professional Engineer

 in Civil Engineering or related discipline

Upon Hire

•

LSS - Licensed Soil Scientist

Upon Hire

or

•

P. G. - Professional Geologist

Upon Hire

or

•

•

Detail oriented with excellent analytical and problem-solving skills.

•

Excellent listening skills to understand a customer perspective and provide services that meet expectations.

•

Excellent Ability to communicate effectively in written and oral formats to explain technical specifications and negotiate with stakeholders.

•

Excellent techniques to complete work on projects that have multiple people and organizations involved.

•

Excellent ability to work with stakeholders on a project, both inside and outside the organization.

•

Advanced ability to help others understand the goals of the organization and guide them to assist in achieving those goals.

•

Knowledge of rules, design principles and methods to design and install on-site wastewater systems.

•

Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to

the goals of the system and excellent computer skills to enhance analysis.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Attention to Detail

Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.

Professionalism

Thinks carefully about the likely effects on others of one's words, actions, appearance, and mode of behavior. Selects the words or actions most likely to have the desired effect on the individual or group in question. Maintains calmness in stressful or adverse situations. Diplomatically handles challenging or tense interpersonal situations.

Coaching & Mentoring

Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback, and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem.

Cooperative Leadership

Promotes and generates cooperation among one's peers in leadership to achieve a collective outcome; fosters the development of a common vision and fully participates in creating a unified leadership team that gets results.

Organizational Alignment

Ensures the organization’s goals and objectives align with the County’s mission and vision.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X