HRTMS Job Description Management | Environmental Health Program Manager - Wastewater Management J o b D e s c r i p t i o n | | |
Job Information | | | Title: | Environmental Health Program Manager - Wastewater Management | | | Market Range: | MR21 | | | Approved Date: | 3/19/2021 11:12:56 AM | | | FLSA: | Exempt | | | EEO Code: | PROFESSIONALS | | | Career Level: | M2 | | | Career Level Description: | Management Level 2 | | | Job Code: | 100340 | | | Job Family: | Environmental Services | | | Sub Family: | Water Quality | | | | | | Primary Purpose | Develops, manages, and administers three programs: construction and development related Plan Review; Soil Science/site soil evaluation; and inspections/operation and maintenance of septic systems for the protection of public health. | | | | | | | | |
Essential Functions | | | Priority | % Time | • | Manages mandated plan review and permitting process for advanced wastewater systems, subdivison review, accessory structure projects and inspections of systems for operation and maintenance and protection of public health and support swimming pool inspections. Applies on-site wastewater system and public health regulations and policies in the, permit approval, compliance inspections and enforcement processes. Develops and recommends new regulations to improve regulation of wastewater systems for the protection, public health and safety and property values. Coordinates local programs and activities. Secures local, state and federal support. | 1 | 30% | • | Manages staff that complete plan review and inspections, prepare and submit compliance reports and maintain support data. Attends State agency meetings to maintain currency on proposed regulatory changes. Conducts research as necessary to measure progress toward organizational goals. Implements QA/QC methods as a means to process improvement. Develops plans to reach organizational goals within the Section. | 2 | 15% | • | Develops work plans, objectives and training plans for Wastewater Management programs, staff, process improvement and customer service goals. Monitors activity reports/data to measure customer service. Monitors work objective benchmarks to plan for specific development needs for staff. | 3 | 15% | • | Implements plans and policies to ensure proper wastewater system design, encourage proper operation and protect public health with internal and external agencies to leverage resources and expertise in addressing common environmental goals. Analyzes program goals and objectives and produces regular reports. | 4 | 10% | • | Manages projects and procurement of professional services, contract development, negotiation & administration, development of project scope and approach, budget, milestone management. Monitors and assesses performance of contractors, advises as to needed performance adjustments. Manages staff to ensure response to emergencies can be staffed with knowledgeable members of the section staff. | 5 | 10% | • | Develops business plan and County budget reports and approves funds usage. Implements short and long range plans and updates as necessary. Oversees grant administration. Monitors expenditures and allocates resources. | 6 | 10% | • | Directs the dissemination of educational and information services related to administered programs. Activities including planning and conducting Board meetings and other Board member activities; coordination of local District programs with area, state, and national Conservation District programs; coordination of District activities with Wake County government and local municipalities, and state and federal agencies. | 7 | 10% | | | | | | | |
Position(s) may perform other duties in addition to the above as assigned by management. | | *IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training. | | Career Level Dimensions | Career Level: | M2 | Career Level Description: | Management Level 2 | | | |
County Impact | • | Fully accountable for implementing operational plans for a Work Group with measurable contribution on Division results. | • | May have budget accountability. | | | |
Innovation and Complexity | • | Responsible for making moderate improvements of processes, systems or standards to enhance performance of the Work Group. | • | Supports and utilizes the innovations of others to improve on solutions, approaches and technologies. | | | |
Communication and Influence | • | Communicates within and outside the Work Group, and may communicate with other parties within the Division. | • | Sometimes requires ability to influence others outside of own job area on policies, practices and procedures. | | | |
Leadership | • | Manages professionals. Leads, directs and reviews the work of team members in order to accomplish operational plans and results. | • | Has hiring, firing, promotion, performance and reward authority for direct reports. | | | |
Knowledge and Experience | • | Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one job area. Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization. | | | |
Required Education | • | Bachelor's degree in Engineering, Geology, Environmental Science or related field | | | |
Required Experience | • | Five years of experience in environmental health, environmental planning, inspections or engineering | | | |
Required Licenses and Certifications | • | NC Professional Engineer (PE) in civil or related engineering discipline | • | NC Registered Environmental Health Specialist (REHS) within three years | • | NC relevant authorizations within one year | • | Valid Driver's License and "safe" driving record | | | |
Qualification Equivalency | • | Equivalent education and experience are accepted | | | |
Preferred Education | • | Master's Degree | Engineering, Geology, Environmental Sciences or related field | And | | | | | | | |
Preferred Licenses and Certifications | • | NC Licensed Soil Scientist (LSS) | Upon Hire | | | | | | | | |
Knowledge, Skills and Abilities | • | Excellent listening skills to understand a customer perspective and provide services that meet expectations. | • | Detail oriented with excellent analytical and problem-solving skills. | • | Excellent Ability to communicate effectively in written and oral formats to explain technical specifications and negotiate with stakeholders. | • | Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. | • | Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system and excellent computer skills to enhance analysis. | • | Excellent techniques to complete work on projects that have multiple people and organizations involved. | • | Excellent ability to work with stakeholders on a project, both inside and outside the organization. | • | Knowledge of rules, design principles and methods to design and install water related projects. | | | |
An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. | | Competencies |
Individual Contributor Competencies | Analysis | Examines data to grasp issues, draw conclusions, and solve problems. | Professionalism | Thinks carefully about the likely effects on others of one's words, actions, appearance, and mode of behavior. Selects the words or actions most likely to have the desired effect on the individual or group in question. Maintains calmness in stressful or adverse situations. Diplomatically handles challenging or tense interpersonal situations. | Problem Solving | Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on one's knowledge and experience base, and calling on other references and resources as necessary. | | | |
Leadership Competencies | Cooperative Leadership | Promotes and generates cooperation among one's peers in leadership to achieve a collective outcome; fosters the development of a common vision and fully participates in creating a unified leadership team that gets results. | Organizational Alignment | Ensures the organization’s goals and objectives align with the County’s mission and vision. | | | |
Core Competencies | Integrity | Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards. | Accountability | Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making. | Diversity | Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community. | Collaboration | Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation. | Continuous Improvement | Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally. | Wellness | Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same. | Service Orientation | Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers. | | | |
ADA Checklist | | The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions | Standard ADA Selection: | Office Environment | | | | |
Physical Demands | | N/A | Rarely | Occasionally | Frequently | Constantly | Standing | | | X | | | Walking | | | X | | | Sitting | | | | X | | Lifting/Carrying 0-10 pounds | | | | X | | Lifting/Carrying 10-20 pounds | | | X | | | Lifting/Carrying 20-50 pounds | | X | | | | Lifting/Carrying 50-100 pounds | | X | | | | Pushing | | X | | | | Pulling | | X | | | | Climbing | | X | | | | Balancing | | X | | | | Stooping | | | | X | | Kneeling | | X | | | | Crouching | | X | | | | Crawling | | X | | | | Reaching | | X | | | | Handling | | X | | | | Grasping | | X | | | | Fingering | | X | | | | Feeling | | X | | | | Talking | | | | X | | Hearing | | | | X | | Visual Perception | | | | X | | Repetitive Motions | | | X | | | Eye/Hand/Foot Coordination | | X | | | | | | | | | | | | | | |
Mental Demands | | N/A | Rarely | Occasionally | Frequently | Constantly | Memorization/Concentration | | | | X | | Learning/Knowledge Retention | | | | X | | Preparing/Analyzing Numerical Figures | | | | X | | Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.) | | | | X | | Analyzing/Examining/Testing Data | | | | X | | Emotional/Behavioral Self-Regulation | | | | X | | Interacting with Others | | | | X | | Comprehension | | | | X | | Organization | | | | X | | Decision Making | | | | X | | | | | | | | | | | | |
Mental Capability/Cognitive Requirements | Comprehension | Understand complex problems and collaborate to explore alternative solutions | | | |
Organization | Organize and prioritize the work schedules of others to manage multiple tasks and/or projects |
Decision Making | Make decisions that have significant impact on a department's credibility, operations and/or services |
Communication | Communicate in-depth information for the purpose of interpreting and/or negotiating |
Working Environment | | N/A | Yes | No | Extreme cold | | | X | Extreme heat | | | X | Humid | | X | | Wet | | X | | Noise | | | X | Hazards | | | X | Temperature Change | | X | | Atmospheric Conditions | | X | | Vibration | | | X | Computers/Monitors | | X | | | | | | | | |
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