Animal Health Care Receiving Technician

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Animal Health Care Receiving Technician

Market Range:

MR11

Approved Date:

1/15/2021 12:51:08 PM

FLSA:

Non-Exempt

EEO Code:

TECHNICIANS

Career Level:

C2

Career Level Description:

Core Services Level 2

Job Code:

100034

Job Family:

Environmental Services

Sub Family:

Animal Services

Primary Purpose

Performs duties associated with animal husbandry, preventative healthcare, humane handling, intake exams, administering medications, pathway planning and humane euthanasia. Ensures all care administered, along with in-shelter observations, are recorded in a timely and accurate manner. Communicates with the public regarding lost pets.

•

Performs intake exams and administers preventative healthcare, as needed, to all animals coming into the animal center. Determines pathway placement for all incoming animals. Reviews provided documentation regarding ownership, medical history or turnover. Contacts and communicates with possible owners of stray animals. Ensures all findings are accurately documented within the shelter data management program.

1

60%

•

Ensures the accuracy of animal euthanasia. Reviews hold times and reassesses animal placement. Performs humane animal euthanasia when necessary.

2

10%

•

Performs animal husbandry responsibilities, participates in behavior evaluations and enrichment. Cleans and maintains kennels and animal holding areas to control the spread of disease.

3

15%

•

Provides treatment to sick or injured animals as prescribed by the veterinary team. Observes animals for signs of illness, injury or behavior changes, notifying veterinarians or managers as warranted. Provides preventative healthcare to all shelter animals.

4

15%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

C2

Career Level Description:

Core Services Level 2

•

Works to deliver day-to-day objectives that moderately impact the achievement of the Work Group results.

•

Work typically involves regular review by senior employees and/or supervisors.

•

Responsible for making minor adjustments to work methods to solve problems that are routine and typically exist in current work processes and systems. May be required to highlight areas of concerns/problems and submit or recommend solutions to supervisor in own Work Group.

•

Communicates within and outside the Work Group to obtain or explain information.

•

May provide guidance and assistance to new or entry-level employees.

•

Requires basic job knowledge of systems and procedures obtained through prior work experience or education.

Qualifications

•

High school diploma or GED

•

Six months of experience in animal care or control

•

Certified Euthanasia Technician (CET) - Must pass test/exam to become certified within 6 months of employment

•

Certified Rabies Vaccinator (CRV) - Must pass test/exam to become certified within 6 months of employment

•

Equivalent education and experience are accepted

•

Associate's Degree

Animal Husbandry, Veterinary Care or similar program

•

2 Years

Within an animal shelter or veterinary hospital setting

•

CET - Certified Euthanasia Technician

Upon Hire

And

•

CRV - Certified Rabies Vaccinator

Upon Hire

•

Excellent communication skills to handle frequent citizen contact. Ability to exercise solid judgment, decision making around care, protection, finding quality homes, aid in reducing pet population and achieving live outcomes. Ability to handle irate or distressed patrons and animals in a calming manner.

•

Ability to talk to others to convey information effectively and accurately.

•

Strong verbal and written communication skills.

•

Familiarity with the care and humane handling of shelter animals, including dogs, cats, little critters and small farm animals.

•

Strong desire to learn and apply knowledge/skills learned to daily work life.

•

Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

•

Ability to manage one's own time to accomplish assigned tasks and shared responsibilities.

•

Ability to understand the implications of new information for both current and future problem-solving and decision-making.

•

Ability to actively look for ways to help people.

•

Knowledge of animal behavior and response to human interactions; individual differences within species; understanding and identifying normal and abnormal behavior, including fearful, animal under stress and stereotypical behavior.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Adaptability & Flexibility

Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

Good Judgment

Makes decisions authoritatively and wisely, after adequately contemplating various available courses of action.

Interpersonal Skills

Treats others with courtesy, sensitivity, and respect.  Considers and responds appropriately to the needs and feelings of different people in different situations.  Perceives, assesses, and positively influences one's own and other individuals’ emotions.

Professionalism

Thinks carefully about the likely effects on others of one's words, actions, appearance, and mode of behavior. Selects the words or actions most likely to have the desired effect on the individual or group in question. Maintains calmness in stressful or adverse situations. Diplomatically handles challenging or tense interpersonal situations.

Problem Solving

Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on one's knowledge and experience base, and calling on other references and resources as necessary.

Time Management

Manages own time, priorities, and resources to achieve goals. Establishes a systematic course of action for self or others to ensure accomplishment of a specific objective. Sets priorities, goals, and timetables to achieve maximum productivity.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

All Others

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

High Stress Situations

X

Dangerous Situations

X

Emergency Situations

X

Incarcerated Individuals

X

Combative Individuals

X

Animals

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize individual work schedule to manage multiple tasks and/or projects

Decision Making

Make decisions that have an impact on the immediate work unit's operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X

Extreme Darkness

X

Extreme Brightness

X

Radiation

X

Chemicals/Hazardous Waste

X

Gases/Gas Leaks

X

Electrical Hazards

X

Acidid or Harsh Substances

X

Infectious Bacteria/Viruses

X

Infectious Diseases

X

Blood-Borne Pathogens

X

Fumes/Airborne Particles

X

Allergens (variety)

X

Confined Spaces

X

High or Precarious Places

X

Ladders/Step Stools

X

Moving Mechanical Parts

X

Operating Vehicle

X

Operating Light Equipment

X

Operating Heavy Equipment

X