Animal Health Care Veterinary Technician

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Animal Health Care Veterinary Technician

Market Range:

HS13

Approved Date:

1/15/2021 12:54:03 PM

FLSA:

Non-Exempt

EEO Code:

TECHNICIANS

Career Level:

C3

Career Level Description:

Core Services Level 3

Job Code:

100035

Job Family:

Environmental Services

Sub Family:

Animal Services

Primary Purpose

Provides veterinary support to veterinarians performing medical and surgical procedures on shelter animals. Performs duties associated with surgery and anesthesia, animal medical exams and diagnostics, evaluating animal health, medical record keeping, cleaning, feeding and caring for animals. Communicates with and supports shelter staff, animal control units and fosters regarding animal health and welfare.

•

Assists veterinarians with animal exams and animal surgery. Observes animals for signs of illness, injury and behavior changes, provides support and notifies veterinarian. Performs lab and diagnostic tests, administers medications and maintains accurate controlled drug log. Induces, monitors and recovers animals from anesthesia.

1

60%

•

Provides treatment to sick or injured animals as prescribed by the veterinarian. Cleans and maintains medical kennels. Cleans and maintains instruments and equipment. Reviews medical records and enters data. Maintains veterinary drug supplies and drug inventory.

2

20%

•

Communicates with shelter staff, fosters, animal control officers and volunteers regarding veterinary care, animal health and welfare.

3

20%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

C3

Career Level Description:

Core Services Level 3

•

Works to deliver day-to-day objectives that directly impact the achievement of results for the Work Group.

•

Work consists of tasks that are typically not routine.

•

Works independently under limited supervision, applying discretion when required.

•

Responsible for recommending adjustments to processes or systems that improve the effectiveness of the Work Group.

•

May be required to apply discretion within broad operational boundaries and procedures.

•

Communicates within and outside Work Group to obtain information or explain practices and policies.

•

Responsible for providing, guidance, coaching, and training to lower-level support employees.

•

Requires broad knowledge of operational systems and practices typically gained through extensive experience, technical training, and/or advanced education.

Qualifications

•

High school diploma or GED

•

Nine months of experience in animal care and control

•

Certified Euthanasia Technician (CET) - Must pass test/exam to become certified within 6 months of employment

•

Certified Rabies Vaccinator (CRV) - Must pass test/exam to become certified within 6 months of employment

•

Equivalent education and experience are accepted

•

Associate's Degree

Animal Husbandry, Veterinary Care or related field

•

2 Years

Veterinary clinic experience with an emphasis on nursing skills

And

•

1 Year

High-Quality, High-Volume Spay-Neuter experience

And

•

1 Year

Animal shelter experience

•

Registered Veterinary Technician (RVT) or Licensed Veterinary Technician (LVT) in North Carolina

•

Ability to manage one's own time to accomplish assigned tasks and shared responsibilities.

•

Knowledge of animal behavior and response to human interactions; individual differences within species; understanding and identifying normal and abnormal behavior, including fearful, animal under stress and stereotypical behavior.

•

Familiarity with the care and humane handling of shelter animals, including dogs, cats, little critters and small farm animals.

•

Excellent interpersonal, communication and customer service skills, including effective and accurate sharing of information.

•

Proficient in the use of Microsoft Office, with emphasis on Word, Excel, PowerPoint and Outlook.

•

Ability to identify animals with signs of illness, injury or unusual behavior and notify veterinarian.

•

Excellent organizational and math skills. 

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Adaptability & Flexibility

Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

Attention to Detail

Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.

Interpersonal Skills

Treats others with courtesy, sensitivity, and respect.  Considers and responds appropriately to the needs and feelings of different people in different situations.  Perceives, assesses, and positively influences one's own and other individuals’ emotions.

Problem Solving

Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on one's knowledge and experience base, and calling on other references and resources as necessary.

Professionalism

Thinks carefully about the likely effects on others of one's words, actions, appearance, and mode of behavior. Selects the words or actions most likely to have the desired effect on the individual or group in question. Maintains calmness in stressful or adverse situations. Diplomatically handles challenging or tense interpersonal situations.

Results Orientation

Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence. Shows a passion for improving the delivery of services with a commitment to continuous improvement.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

All Others

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

High Stress Situations

X

Dangerous Situations

X

Emergency Situations

X

Incarcerated Individuals

X

Combative Individuals

X

Animals

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand and apply non-routine verbal and/or written instructions

Organization

Organize and prioritize individual work schedule to manage multiple tasks and/or projects

Decision Making

Make decisions that have an impact on the immediate work unit's operations and/or services

Communication

Communicate and explain a variety of information

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X

Extreme Darkness

X

Extreme Brightness

X

Radiation

X

Chemicals/Hazardous Waste

X

Gases/Gas Leaks

X

Electrical Hazards

X

Acidid or Harsh Substances

X

Infectious Bacteria/Viruses

X

Infectious Diseases

X

Blood-Borne Pathogens

X

Fumes/Airborne Particles

X

Allergens (variety)

X

Confined Spaces

X

High or Precarious Places

X

Ladders/Step Stools

X

Moving Mechanical Parts

X

Operating Vehicle

X

Operating Light Equipment

X

Operating Heavy Equipment

X