Facilities Systems Engineer

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Facilities Systems Engineer

Market Range:

MR20

Approved Date:

7/21/2021 12:21:00 PM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

P3

Career Level Description:

Professional Level 3

Job Code:

100362

Job Family:

Facilities and Fleet Management

Sub Family:

Engineering

Primary Purpose

Maintain and upgrade critical GSA computer systems and interfaces. Advise GSA employees on the use of computer systems. Work with the Senior Facilities Engineer (SFE)- Controlled Systems with the design of new or enhanced computer systems and processes to enhance GSA operations. Perform professional work and exercise independent judgment and initiative in support of GSA and County staff. Provide software system support to the respective GSA divisions in the areas of building information and control systems, work order management, corporate and detention electronic security systems, fleet management systems, parking management systems and other systems as necessary. Analyze, design, construct, document, and manage engineering control systems that include end of line devices, field panels, networks and related firmware and specialized equipment gateways.

•

Provide engineering support of controlled systems to GSA and its respective divisions. Gain understanding and knowledge of business practices that are supported by systems. Assess needs, gather requirements and design software, hardware, servers, networks, and/or databases to meet requirements. Assist users in understanding how to use data, equipment, software, and/or networking equipment. Maintain departmental workflow rules and processes, considering critical internal controls. Manage data quality and system integrity. Research, recommend and monitor assigned projects. Maintain application configurations specific to GSA, develop application configurations, research and enact system enhancements, monitor system performance and activity and troubleshoot hardware and software problems. Restore systems and databases from backups when failures occur. Oversee controlled system software version updates and provide users with update notes and training as needed. Ensure scheduled events in controlled systems are functioning as designed. Develop and provide reports to users on regular and ad hoc basis. Propose asset strategies and alternatives to ensure optimal operations.

1

40%

•

Identify computer systems in need of upgrade, repair or replacement. Research new technologies to maximize the effectiveness of systems, equipment, software, and database infrastructures. Recommend, plan and enact upgrades or replacements to software and hardware systems. Install, monitor and modify applications, systems, and/or processes.

Provide support for ongoing monitoring and control activities during initial installation, configuration and coding.

2

30%

•

Perform special technical projects for GSA as required. Plan and install system, equipment and/or software upgrades.  Monitor performance to ensure optimal system operation. Work with vendors in researching and recommending new products and troubleshooting software problems or questions. Serve as liaison between vendors, departments, teams and users to allow timely project conclusion and efficiency. Provide status reports and updates to management. Develop and manage working relationships with other county departments and partners.

3

25%

•

Plan, test and implement software and hardware upgrades to various control systems. Manage and maintain GSA applications and systems. Train users on new or upgraded systems. Troubleshoot user issues with systems. Design and prepare complex reports for GSA presentations and internal use. Verify accuracy of imported and hand-entered data using a combination of SQL Queries, SSRS Reports and SSIS Integrations. Utilize SQL coding skills in an up to date and efficient manner. Integrate multiple control systems to meet specific organizational goals. Work on the implementation and completion of special projects as assigned. Provide input to asset management strategies and alternatives to ensure optimal operations. Research and evaluate products which may enhance current or future activities. Consult with the SFE regarding system design compliance. Maintain engineered control and data management system design guidelines.

4

5%

Position(s) may perform other duties in addition to the above as assigned by management.

•

Respond to adverse weather events and emergency response operations as required. Clean up and restore county properties after damage due to natural events, civil protests or other unplanned events.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

P3

Career Level Description:

Professional Level 3

•

Plans and manages projects that have significant impact on Work Group and Division results OR works as a technical expert within a Medical or Scientific Discipline.

•

Shares insights and analyses that inform new processes, and/or operational plans.

•

Responsible for making improvements in processes, systems, or standards to enhance performance of the Work Group.

•

Works to influence parties within and outside of the Work Group and Division regarding projects and procedures.

•

May be responsible for providing guidance, coaching and training to other employees within the Work Group.

•

Requires advanced knowledge of the Work Group and Division typically obtained through advanced education combined with experience. May have practical knowledge of project management.

•

Within Medical or Scientific Disciplines, typically requires a doctoral degree.

Qualifications

•

Bachelor’s degree in Engineering, Information Technology and Facility Management or related field

•

Three years of job related experience

•

A valid driver's license and "safe" driving record

•

Equivalent education and experience are accepted

•

Bachelor's Degree

 Engineered Controls or Information Technology or Facility Management or STEM degree or related field

•

5 Years

Controlled Systems; Application Management; Database Reporting; Facilities Maintenance; Operation and Planning

•

Systems Engineer Certifications

•

Strong troubleshooting skills with the ability to take data from multiple sources to identify the point of failure. Ability to establish, configure, test and maintain operating systems, application software and system management tools.

•

Advanced critical thinking and project management skills with ability to multi-task and prioritize

•

Ability to exercise independent and sound judgment in performing the duties of the position

•

Excellent organizational skills with the ability to interact and communicate effectively with individuals at all levels of the organization with tact and diplomacy and excellent interpersonal, communication and customer service skills

•

Ability to be detail-oriented and possess strong analytical skills

•

Superior customer service skills with integrity and commitment to collaboration and forward-thinking efficiency

•

Ability to work in a team environment

•

Knowledge of work place safety practices and PPE to conform with OSHA requirements

•

Ability to identify problems, determine possible solutions and actively work to resolve the issues with sound judgement

•

Strong understanding of computer systems, database structures and building control systems. Excellent computer skills including the ability to manipulate large databases and extract relevant information.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Problem Solving

Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on one's knowledge and experience base, and calling on other references and resources as necessary.

Communication

Creates an atmosphere in which timely and high-quality information flows smoothly up and down, inside and outside of the organization; encourages open expression of ideas and opinions.

Attention to Detail

Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.

Analysis

Examines data to grasp issues, draw conclusions, and solve problems.

Reliability

Demonstrates a high level of dependability in all aspects of the job.

Relationship Building

Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize individual work schedule to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X