Computer Assisted Facility Management Administrator

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Computer Assisted Facility Management Administrator

Market Range:

MR20

Approved Date:

2/3/2021 11:57:32 AM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

P3

Career Level Description:

Professional Level 3

Job Code:

100154

Job Family:

Facilities and Fleet Management

Sub Family:

Engineering

Primary Purpose

Manages and administers the Computer Aided Facility Management System (CAFM), which is the single trusted resource for the county's space and occupancy data, moves, land and property, assets and equipment inventories, room scheduling and hoteling applications. Collaborates across all (5) major GSA operating divisions to provide and collect relevant data including as-built drawings and develop business documentation, including workflows, in order to identify technical solutions and business process improvements that align with the business strategy.

•

Generates, publishes and maintains record AutoCAD drawings into CAFM for new buildings and update existing floorplans based on renovations by applying working knowledge of office space categorization and polylining principles (BOMA/IFMA). Establishes and performs data/drawing audits on quarterly basis to ensure portfolio accuracy.

1

35%

•

Assists customers countywide with move, add and change (MAC) requests to ensure timely delivery of services. Ensures personnel locations and departmental allocations are accurately recorded in the database. Supports Facilities Planner/Analyst and Moves and Warehouse Operations Supervisor by providing drawings for work orders/project related initiatives and related ad-hoc reports.

2

30%

•

Supervises and facilitates CAFM application by testing and implementing required configurations and enhancements. Establishes and maintains departmental workflow rules and processes, considering critical internal controls. Performs bi-weekly data integrity audits across space and occupancy modules and corrects where required. Creates and maintains CAFM system documentation to provide foundation for future improvements.

3

25%

•

Collaborates and supports all (5) operating divisions within GSA by providing ad-hoc reporting and CAFM solutions to include but not limited to: building assets, system components, architectural finishes, lease documentation and other interfaces.

4

10%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

P3

Career Level Description:

Professional Level 3

•

Plans and manages projects that have significant impact on Work Group and Division results OR works as a technical expert within a Medical or Scientific Discipline.

•

Shares insights and analyses that inform new processes, and/or operational plans.

•

Responsible for making improvements in processes, systems, or standards to enhance performance of the Work Group.

•

Works to influence parties within and outside of the Work Group and Division regarding projects and procedures.

•

May be responsible for providing guidance, coaching and training to other employees within the Work Group.

•

Requires advanced knowledge of the Work Group and Division typically obtained through advanced education combined with experience. May have practical knowledge of project management.

•

Within Medical or Scientific Disciplines, typically requires a doctoral degree.

Qualifications

•

High school diploma or GED

•

Two years of experience in the construction industry

•

Valid Driver's License and "safe" driving record

•

Equivalent education and experience are accepted

•

Bachelor's Degree

Engineered Controls, Information Technology, or Facility Management

•

10 Years

CAFM Management, CAD, Database Reporting

•

NC Class C Driver's License

Upon Hire

•

Exceptional oral and written communication skills.

•

Advanced critical thinking and project management skills with the ability to multi-task and prioritize.

•

Ability to exercise independent and sound judgment in performing the duties of the position.

•

Strong organizational and interpersonal skills.

•

Ability to interact and communicate effectively with individuals at all levels of the organization with tact and diplomacy.

•

Superior customer service skills, integrity and commitment to collaboration and forward-thinking efficiency.

•

Ability to work in a team environment.

•

Excellent problem solving and organizational skills.

•

Knowledge of work place safety practices and PPE to conform with OSHA requirements.

•

Knowledge of Computer Aided Design software, database management and space planning.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Problem Solving

Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on one's knowledge and experience base, and calling on other references and resources as necessary.

Communication

Creates an atmosphere in which timely and high-quality information flows smoothly up and down, inside and outside of the organization; encourages open expression of ideas and opinions.

Attention to Detail

Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.

Analysis

Examines data to grasp issues, draw conclusions, and solve problems.

Adaptability & Flexibility

Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

Relationship Building

Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize individual work schedule to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate and explain a variety of information

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X