Sign/Graphics Supervisor

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Sign/Graphics Supervisor

Market Range:

MR17

Approved Date:

2/9/2021 3:18:03 PM

FLSA:

Non-Exempt

EEO Code:

SKILLED CRAFT WORKERS

Career Level:

M1

Career Level Description:

Management Level 1

Job Code:

100687

Job Family:

Facilities and Fleet Management

Sub Family:

Facilities Services

Primary Purpose

Supervises and manages the administrative and technical work in the program areas assigned to the Sign Graphics shop. Provides professional and technical guidance and oversight to business and departmental programs and staff with regards to program management, service delivery and contracted services. Provides operational improvements through maintenance, training and research, job estimating, safety checks and job scheduling. Tracks, plans, organizes, directs, and coordinates multiple business programs that relate directly and indirectly to interior, exterior, and road name signage, FM Space design, Life Safety programs, Wake County logo enforcement, special events and contract administration. Maintains, enters and distributes information on repairs and requests with GSA's Computerized Maintenance Management System (CMMS). Establishes and maintains relations with state and municipal agencies for the erection and maintenance of directional and regulatory signage, street marker road name signs and main facility signage. Manages all phases of work performed by staff and contractors.

•

Manages and directs assigned programs to include including corporate signage, road signs, ADA and life safety signs, Wake County logo policy compliance, room numbering related to renovations and new facilities, and contract administration. Plans and schedules the design, fabrication, installation, and maintenance of all program signs. Investigates and consults with GIS to maintain accurate records for road signs. Insures all work is completed and meets MUTCD, NCDOT and other federal, state and municipal laws and regulations. Develops project specification for sign packages.

1

30%

•

Supervises, coordinates and leads the work assignments for a sign graphics crew while delivering program services and completes work order assignments. Provides materials, tools and safety equipment to employees to complete the assigned tasks. Provides technical and administrative supervision to the work unit in all aspects to support assigned programs. Completes employee performance reviews and evaluations. Identifies and coordinates training needs to develop staff.

2

30%

•

Receives, assigns and completes work orders within the CMMS database. Plans and supervises work associated with service requests. Inspects work sites for quality control, quality assurance and completion per project specifications and department standards. Tracks and records work order labor, material costs and other relative data.

3

20%

•

Completes administrative tasks in support of program services, employee supervision, work order management, and special projects. Completes time sheets and material requisitions. Processes invoices and credit card transactions in accordance with departmental requirements and county policy. Generates tracking reports, project estimates, material lists, and other supporting documents and reports as needed. Maintains equipment inventory to include maintenance and service records. Creates project proposals and job quotes for signage, consulting, contracted services and designs. Prepares high level documentation in regards to  CIP, policies, disciplinary action, quarterly reports and correspondence to architects, vendors, other governmental agencies and the general public.

4

10%

•

Plans, schedules and completes special project work to support divisional programs and work order management. Reviews plans and specifications to insure project meets county standards, local ordinances, and applicable codes. Inspects work sites for quality control, quality assurance and compliance with project specifications. Coordinates work with designers, contractors and other stake holders.

5

10%

Position(s) may perform other duties in addition to the above as assigned by management.

•

Responds to adverse weather events and emergency response operations as required for essential employees. Clears and removes precipitation (snow and ice) and debris from facilities after severe weather. Operates snow removal equipment, plow trucks, spreaders, power brooms, blowers, and other commercial equipment. Applies brine, salt and deicing compounds. Operates hand held power equipment and utilizes common hand held tools such as snow shovels, brooms, push spreaders, etc. Installs and recovers barricades, cones, and other safety equipment. Cleans up and restores county properties after damage due to natural events, civil protests or other unplanned events.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

M1

Career Level Description:

Management Level 1

•

Plans and establishes operational objectives for a team of support employees within a Work Group.

•

Typically does not have budget accountability but may manage day-to-day elements of the budget (e.g., overtime for staff).

•

Responsible for making basic improvements to processes, systems or standards to enhance performance of the Work Group or team.

•

Communicates within and outside the Work Group.

•

Explains policies, practices, and procedures and may justify and gain cooperation of other parties.

•

Supervises support roles. Leads, directs and reviews the work of team members in order to accomplish operational plans and results.

•

Has hiring, firing, promotion, performance and rewards decisions for direct reports.

•

Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution. Typically requires advanced knowledge of job area typically obtained through advanced experience.

Qualifications

•

Associate's degree

•

Five years of experience in sign layout, fabrication and installation

•

A valid driver's license and a "safe" driving record

•

Equivalent education and experience are accepted

•

Associate's Degree

Technical training in a field related to sign fabrication and production

•

5 Years

Sign graphics design, fabrication, installation, and maintenance

And

•

5 Years

Supervisory experience related to sign graphics production

•

Ability to supervise a work crew of employees to carryout assigned duties.

•

Ability to operate sign graphics fabrication equipment proficiently.

•

Knowledge of the techniques of sign design, layout and fabrication.

•

Knowledge of and proficiency with sign design applications such as AutoCad, Microsoft Visio, FlexiSign, Photoshop, Omnivex or similar applications.

•

Knowledge of current FHWA, MUTCD and ADA Guidelines pertaining to signage.

•

Ability to comprehend and apply practical and advanced applications of fractions, percentages, ratios proportions and measurements.

•

Ability to enter and analyze data used to populate mandated asset management database.

•

Ability to work in an outdoor environment in extreme heat and cold conditions for extended periods of time.

•

Knowledge of work place safety practices and PPE to conform with OSHA requirements.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Adaptability & Flexibility

Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

Attention to Detail

Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.

Initiative

Does more than is required or expected in the job; does things that no one has requested that will improve or enhance products and services, avoid problems, or develop entrepreneurial opportunities. Plans ahead for upcoming problems or opportunities and takes appropriate action.

Coaching & Mentoring

Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback, and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem.

Fiscal Accountability

Follows fiscal guidelines, regulations, principles, and standards when committing fiscal resources or processing financial transactions. Understands the organization's financial processes.  Prepares, justifies, and administers the program or project budget. Oversees procurement and contracting to achieve desired results. Monitors expenditures and uses cost-benefit thinking to set priorities. 

Team Leadership

Willingly cooperates and works collaboratively toward solutions that generally benefit all involved parties; works cooperatively with others to accomplish organizational objectives. Manages staff in ways that improve their ability to succeed on the job.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

All Others

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

High Stress Situations

X

Dangerous Situations

X

Emergency Situations

X

Incarcerated Individuals

X

Combative Individuals

X

Animals

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X

Extreme Darkness

X

Extreme Brightness

X

Radiation

X

Chemicals/Hazardous Waste

X

Gases/Gas Leaks

X

Electrical Hazards

X

Acidid or Harsh Substances

X

Infectious Bacteria/Viruses

X

Infectious Diseases

X

Blood-Borne Pathogens

X

Fumes/Airborne Particles

X

Allergens (variety)

X

Confined Spaces

X

High or Precarious Places

X

Ladders/Step Stools

X

Moving Mechanical Parts

X

Operating Vehicle

X

Operating Light Equipment

X

Operating Heavy Equipment

X