Automotive Specialist

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Automotive Specialist

Market Range:

MR16

Approved Date:

2/2/2021 8:53:43 AM

FLSA:

Non-Exempt

EEO Code:

PARAPROFESSIONALS

Career Level:

T4

Career Level Description:

Technical Level 4

Job Code:

100055

Job Family:

Facilities and Fleet Management

Sub Family:

Fleet Services

Primary Purpose

Provides expertise and leadership in the field of automotive repairs, diagnostics and installations. Works directly with supervisors and other Team Leaders to maintain fleet safety program. Ensures fleet tools and equipment meet standards and that all staff are properly and regularly trained. Assists with mechanical staff training program, both hands-on as well as preparation for certifications and licenses; vehicle dispatching; vehicle maintenance and repairs as well as staff supervision. Assists other Team Leaders with new vehicle emergency equipment installations, surplus decommissioning and daily vehicle emergency equipment repairs. Provides daily maintenance and repairs to vehicles and equipment as assigned. Supports department with various duties as needed. Plans, schedules, and coordinates special project activities as directed. Uses existing knowledge of shop safety requirements to include equipment, tools, repair processes. Requires staff training, certifications and licensing to achieve highest levels of safety requirements. Maintains proper training and certification on all vehicle repairs and equipment used. Works with supervisors, Safety Officer, other Team Leaders and safety consultant to establish and maintain a high level fleet safety program.  Utilizes automotive skills, knowledge and experience to provide maintenance, repairs and  installation of accessory and emergency equipment.

•

Leads tasks for the maintenance and repairs of vehicles. Repairs vehicles to include the entire spectrum of automotive repairs and maintenance including engine repairs, accessory equipment, etc. Assists in the scheduling and assignment of tasks to staff. Communicates with customers regarding status of repairs. Assists management with vendor repairs. Ensures quality repairs and installations performed by staff.

1

65%

•

Maintains ASE Master Tech Certification, NC State Inspection License, forklift/scrubber license and other required training (vehicle and equipment). Assists supervisors with shop training and safety program. Coordinates safety classes and inspections. Maintains training records for staff. Assists with researching available internal and off site training. Researches and recommends training through classes, certifications, re-certifications and testing. 

2

20%

•

Completes administrative duties to record repair orders, labor hours, material, expenses, and new vehicle on boarding, and vehicle disposition (surplus).  Maintains records of personnel and team activities. Maintains other reports and documents as required by program standards. Assists in the fleet shop, oversees tool and equipment maintenance and occasionally, performs road service calls.

4

15%

Position(s) may perform other duties in addition to the above as assigned by management.

•

Responds to adverse weather events and emergency response operations as required for essential employees. Cleans up and restores county properties after damage due to natural events, civil protests, or other unplanned events.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

T4

Career Level Description:

Technical Level 4

•

Works to achieve day-to-day objectives with major impact within the area. Responsible for leading daily operations within an area that has direct impact on Work Group or Department goals. Responsible for training, delegating and reviewing the work of lower level employees.

•

Problems and issues faced are unclear, and may require understanding of broader set of issues. Problems may span a range of issues or areas. Problems are typically solved through drawing from prior experiences with analysis of the issue.

•

Has responsibility for making minor changes or enhancements in systems and processes to solve problems or improve effectiveness of level area.

•

Communicates with contacts typically within and outside the department on matters that typically involve obtaining or providing information on matters of significant importance to the organization. Influences others to accept new concepts, practices, and approaches.

•

May act as a team lead and assistant to the supervisor/manager. May delegate tasks to other team members and be responsible for the review of work product. Does not have formal management responsibilities (e.g., performance management, disciplining, etc.), but may provide input to management in this area.

•

Requires advanced knowledge within a specific discipline.

Qualifications

•

High school diploma or GED

•

Three years of experience in automotive maintenance

•

Valid Driver's License and "safe" driving record

•

Equivalent education and experience are accepted

•

4 Years

Automotive Lead Technician experience or supervision

•

ASE Master Certification

Within 1 Year

•

Knowledge of work place safety practices and PPE to conform with OSHA requirements.

•

Ability to lead in a team environment and mentor technicians in the automotive field.

•

Ability to lead the troubleshooting process in diagnosing complex automotive electronics.

•

Ability to use computers and software applications including the Fleet Management System.

•

Knowledge of automotive mechanical systems, electronics and diagnostics.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Adaptability & Flexibility

Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

Initiative

Does more than is required or expected in the job; does things that no one has requested that will improve or enhance products and services, avoid problems, or develop entrepreneurial opportunities. Plans ahead for upcoming problems or opportunities and takes appropriate action.

Attention to Detail

Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.

Reliability

Demonstrates a high level of dependability in all aspects of the job.

Coaching & Mentoring

Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback, and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem.

Team Leadership

Willingly cooperates and works collaboratively toward solutions that generally benefit all involved parties; works cooperatively with others to accomplish organizational objectives. Manages staff in ways that improve their ability to succeed on the job.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

All Others

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

High Stress Situations

X

Dangerous Situations

X

Emergency Situations

X

Incarcerated Individuals

X

Combative Individuals

X

Animals

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand and apply non-routine verbal and/or written instructions

Organization

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate and explain a variety of information

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X

Extreme Darkness

X

Extreme Brightness

X

Radiation

X

Chemicals/Hazardous Waste

X

Gases/Gas Leaks

X

Electrical Hazards

X

Acidid or Harsh Substances

X

Infectious Bacteria/Viruses

X

Infectious Diseases

X

Blood-Borne Pathogens

X

Fumes/Airborne Particles

X

Allergens (variety)

X

Confined Spaces

X

High or Precarious Places

X

Ladders/Step Stools

X

Moving Mechanical Parts

X

Operating Vehicle

X

Operating Light Equipment

X

Operating Heavy Equipment

X