Building Administration Supervisor

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Building Administration Supervisor

Market Range:

MR16

Approved Date:

8/31/2021 6:00:01 PM

FLSA:

Non-Exempt

EEO Code:

PROFESSIONALS

Career Level:

M1

Career Level Description:

Management Level 1

Job Code:

100074

Job Family:

Facilities and Fleet Management

Sub Family:

Facilities Administration

Primary Purpose

Oversees the Swinburne building's operation, safety, security, maintenance, and the Swinburne and Sunnybrook Information Desk operations.   Ensures that the building located at Swinburne complies with all applicable regulations. Recommends and coordinates improvements to the property as needed to ensure a safe, functional, and appealing space. Designs with General Services and Wake County Human Services Programs and Directors the strategies and steps to take in projects and renovations.

•

Directs, supervises, and evaluates the Information Desk's work activities at Swinburne and Sunnybrook; provides direction, correction or additional training.

1

10%

•

Oversees the Swinburne building's operation, safety, security and maintenance as well as ensures that this property complies with all applicable regulations.

2

10%

•

Maintains and updates emergency plans and evacuation procedures for the assigned  building and assists with emergency response and evacuations.

3

10%

•

Directs as Chair in the Building Ground Safety and Security Team.

4

10%

•

Oversees security, fire prevention and other safety systems and conducts annual fire drills.

5

10%

•

Provides building orientation for all new Swinburne occupants.

6

10%

•

Hires, schedules and oversees professionals/companies as needed to maintain, repair or improve the property inspecting completing jobs.

7

10%

•

Compiles records on building safety and security incidents and work orders.

8

10%

•

Inspects the building frequently to identify building concerns and potential hazards.

9

10%

•

Designs with General Services and Wake County Human Services Programs and Directors the strategies and steps to take in projects and renovations.

10

10%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

M1

Career Level Description:

Management Level 1

•

Plans and establishes operational objectives for a team of support employees within a Work Group.

•

Typically does not have budget accountability but may manage day-to-day elements of the budget (e.g., overtime for staff).

•

Responsible for making basic improvements to processes, systems or standards to enhance performance of the Work Group or team.

•

Communicates within and outside the Work Group.

•

Explains policies, practices, and procedures and may justify and gain cooperation of other parties.

•

Supervises support roles. Leads, directs and reviews the work of team members in order to accomplish operational plans and results.

•

Has hiring, firing, promotion, performance and rewards decisions for direct reports.

•

Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution. Typically requires advanced knowledge of job area typically obtained through advanced experience.

Qualifications

•

Bachelor's degree

•

Three years of job-related experience

•

Equivalent education and experience are accepted

•

Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet. Ability to use work order system.

•

Must have excellent verbal and communication skills. 

•

Possesses strong organizational, time management and follow-up skills with the ability to manage several simultaneous projects.

•

Talks to others to convey information effectively.

•

Communicates effectively in writing as appropriate for the needs of the audience.

•

Demonstrates excellent customer service with the ability to diffuse difficult situations involving internal and external customers. 

•

Strong organizational skills, attention to detail and problem solving skills.

•

Excellent oral and written communication skills must be able to effectively communicate with project team members at all levels of the organization. 

•

Ability to establish and maintain effective working relationships with associates, officials and the public.

•

Actively looking for ways to help people.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Customer Service

Balances interests of a variety of clients, and readily readjusts priorities to respond effectively to pressing and changing demands for information, advice and assistance.  Anticipates and meets the needs of clients; achieves quality end products; and commits to continuous improvement of services.

Good Judgment

Makes decisions authoritatively and wisely, after adequately contemplating various available courses of action.

Professionalism

Thinks carefully about the likely effects on others of one's words, actions, appearance, and mode of behavior. Selects the words or actions most likely to have the desired effect on the individual or group in question. Maintains calmness in stressful or adverse situations. Diplomatically handles challenging or tense interpersonal situations.

Safety

Adheres to all workplace and trade safety laws, regulations, standards, and practices.

Coaching & Mentoring

Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback, and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem.

Relationship Building

Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X