General Trades Technician

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

General Trades Technician

Market Range:

MR14

Approved Date:

3/3/2021 10:02:30 AM

FLSA:

Non-Exempt

EEO Code:

SKILLED CRAFT WORKERS

Career Level:

T2

Career Level Description:

Technical Level 2

Job Code:

100394

Job Family:

Facilities and Fleet Management

Sub Family:

Facilities Maintenance

Primary Purpose

Completes the repair, or replacement of facility finishes and fixtures in Wake County facilities include painting, wall repair, door repair, light bulb replacement and minor renovation work. Performs preventive maintenance to maximize uptime and reliability of building infrastructure. Assists in performing required testing of elevator and other conveying or automated door systems. Completes routine, preventative maintenance as well as emergency work orders as assigned including patching and painting walls, assisting in millwork repair, replacing light bulbs, repairing door closers, and responding to elevator entrapments. Monitors work progress completed by contractors. Enters information on work orders including time, materials and field notes on maintenance and repairs into GSA's Computerized Maintenance Management System (CMMS).

•

Repairs, replaces, upgrades, and maintains Wake County facility fixtures and finishes include painting, wall repair, door repair, light bulb replacement and minor renovation work.

1

40%

•

Completes projects and minor renovations to Wake County facilities including constructing walls, custom millwork, doors, painting, replacing carpet and other finishes.

2

25%

•

Tests elevators, operable doors, conveying equipment, other operable devices, and completes preventative maintenance on a regular basis.

3

20%

•

Completes administrative duties to record labor hours, materials, expenses, and work orders. Maintains records of personal and team activities. Records time worked in the online timesheet (ESS) provided for county employees. Records work tasks completed with required data in the work order management system (Maximo). Maintains other reports and documents as required by program standards 

4

10%

•

Prepares facilities for severe weather and adverse conditions.

5

5%

Position(s) may perform other duties in addition to the above as assigned by management.

•

Responds to adverse weather events and emergency response operations as required. Cleans up and restores county properties after damage due to natural events, civil protests or other unplanned events.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

T2

Career Level Description:

Technical Level 2

•

Works to achieve day-to-day objectives with direct impact within the Work Group. Fully proficient in the start-up, stop, and operation of processes or equipment.  Able to trouble-shoot routine problems with equipment.  Work consists of tasks that are typically routine with some deviation from standard practice. Works under moderate supervision for routine tasks. May seek advice of more senior employees in the same area.

•

Problems and issues faced are routine, but solutions are frequently not clearly prescribed. May require interpretation of procedures or policies to resolve problems.

•

Checks and makes minor adjustments to activities to solve problems that are routine and typically exist in current work processes and systems. May be required to highlight areas of concerns/problems and submit solutions to supervisor in own Work Group.

•

Communicates with contacts typically within the department or unit on matters that typically involve obtaining or providing information requiring some explanation or interpretation in order to reach agreement.

•

May provide guidance and assistance to new or entry level employees.

•

Requires operational knowledge of systems and procedures.

Qualifications

•

High school diploma or GED

•

One year of experience in general trades maintenance

•

A valid driver's license and a "safe" driving record required.

•

Equivalent education and experience are accepted

•

2 Years

Facilities maintenance or general construction

•

Knowledge of work place safety practices and PPE to conform with OSHA requirements.

•

Knowledge of materials, methods and the tools involved in the maintenance or repair and general construction.

•

Ability to observe, understand, document, and relay situational information. 

•

Excellent interpersonal, communication and customer service skills.

•

Ability to work in a team environment and learn from experienced technicians.

•

Ability to use computers and software applications to record time and material expenses.

•

Ability to firmly adhere to codes of conduct and ethical principles.

•

Ability to use good judgment in order to carry out detailed instructions from a supervisor.

•

Ability to identify problems, determine possible solutions and actively work to resolve the issues with sound judgement.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Adaptability & Flexibility

Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

Attention to Detail

Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.

Communication

Creates an atmosphere in which timely and high-quality information flows smoothly up and down, inside and outside of the organization; encourages open expression of ideas and opinions.

Initiative

Does more than is required or expected in the job; does things that no one has requested that will improve or enhance products and services, avoid problems, or develop entrepreneurial opportunities. Plans ahead for upcoming problems or opportunities and takes appropriate action.

Problem Solving

Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on one's knowledge and experience base, and calling on other references and resources as necessary.

Reliability

Demonstrates a high level of dependability in all aspects of the job.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

All Others

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

High Stress Situations

X

Dangerous Situations

X

Emergency Situations

X

Incarcerated Individuals

X

Combative Individuals

X

Animals

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand and apply routine verbal and/or written instructions

Organization

Organize and prioritize individual work schedule to manage multiple tasks and/or projects

Decision Making

Make decisions that have an impact on the immediate work unit's operations and/or services

Communication

Communicate and explain a variety of information

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X

Extreme Darkness

X

Extreme Brightness

X

Radiation

X

Chemicals/Hazardous Waste

X

Gases/Gas Leaks

X

Electrical Hazards

X

Acidid or Harsh Substances

X

Infectious Bacteria/Viruses

X

Infectious Diseases

X

Blood-Borne Pathogens

X

Fumes/Airborne Particles

X

Allergens (variety)

X

Confined Spaces

X

High or Precarious Places

X

Ladders/Step Stools

X

Moving Mechanical Parts

X

Operating Vehicle

X

Operating Light Equipment

X

Operating Heavy Equipment

X