Inspections Supervisor

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Inspections Supervisor

Market Range:

MR19

Approved Date:

2/2/2021 3:00:05 PM

FLSA:

Exempt

EEO Code:

TECHNICIANS

Career Level:

M1

Career Level Description:

Management Level 1

Job Code:

100456

Job Family:

Facilities and Fleet Management

Sub Family:

Building Inspection

Primary Purpose

Manages and monitors performance for Inspectors, Plans Examiners, and Permit Technicians.  Has direct supervisory responsibility for multiple staff that conduct building permitting, building plan review, building inspections, and code enforcement.  Makes hiring and disciplinary decisions/actions in consultation with Permit & Inspections Director.  Manages work objectives and effectiveness; realigns work assignments to meet changing construction environment as needed.   Acts as a technical advisor in the administration and enforcement of the North Carolina State Building Codes.

•

Reviews and supervises requests for construction plan reviews, permit requests, inspections and related functions as it pertains to administration of the North Carolina State Building Codes. Coordinates workloads and assignments for staff according to expertise and capacity. 

1

50%

•

Investigates and resolves questions and complaints from contractors, County citizens, and/or homeowners while working within the Technical Codes, Unified Development Ordinance, and Wake County values to achieve realistic solutions.

2

25%

•

Develops policies and procedures specific to review and approval of permit applications and construction documents that conform to North Carolina General Statutes and support the diverse requirements of internal partners.

3

10%

•

Reviews documents and inspections to ensure accuracy and code compliance.  Manages databases with items including Code review types, permitting fees, permits requested, and/or legal descriptions.

4

10%

•

Communicates issues and general policies.  Interacts with others outside of the department requiring participative management and negotiation skills that support organizational goals. Makes presentations and represents the division at meetings. Meets with property owners, contractors, and design professionals on proposed projects.

5

5%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

M1

Career Level Description:

Management Level 1

•

Plans and establishes operational objectives for a team of support employees within a Work Group.

•

Typically does not have budget accountability but may manage day-to-day elements of the budget (e.g., overtime for staff).

•

Responsible for making basic improvements to processes, systems or standards to enhance performance of the Work Group or team.

•

Communicates within and outside the Work Group.

•

Explains policies, practices, and procedures and may justify and gain cooperation of other parties.

•

Supervises support roles. Leads, directs and reviews the work of team members in order to accomplish operational plans and results.

•

Has hiring, firing, promotion, performance and rewards decisions for direct reports.

•

Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution. Typically requires advanced knowledge of job area typically obtained through advanced experience.

Qualifications

•

High school diploma or GED

•

Five years of experience in the construction industry

•

Standard Level III Code Official Certification required in Building Trades within Four years

•

Equivalent education and experience are accepted

•

Bachelor's Degree

•

SLCOCI - Standard Level III Code Official Certification - Inspections

Preferred in Plumbing, Mechanical, and Electrical trades.

•

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

•

Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

•

Ability to exercise significant judgment and discretion in applying and interpreting policies and procedures.

•

Ability to maintain standard records; ability to report needs and/or concerns.

•

Proficiency in Microsoft Office (Word, Excel, Outlook)

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Communication

Creates an atmosphere in which timely and high-quality information flows smoothly up and down, inside and outside of the organization; encourages open expression of ideas and opinions.

Customer Service

Balances interests of a variety of clients, and readily readjusts priorities to respond effectively to pressing and changing demands for information, advice and assistance.  Anticipates and meets the needs of clients; achieves quality end products; and commits to continuous improvement of services.

Negotiation

Explores positions and alternatives to reach outcomes that gain acceptance of all parties.

Coaching & Mentoring

Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback, and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem.

Conflict Management

Brings substantial conflicts and disagreements into the open and attempts to manage them collaboratively, building consensus, keeping the best interests of the organization in mind, not only one's own interest.

Team Leadership

Willingly cooperates and works collaboratively toward solutions that generally benefit all involved parties; works cooperatively with others to accomplish organizational objectives. Manages staff in ways that improve their ability to succeed on the job.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Decision Making

Make decisions that have an impact on the immediate work unit's operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X