Landscape Maintenance Senior Technician

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Landscape Maintenance Senior Technician

Market Range:

MR15

Approved Date:

4/27/2021 1:57:30 PM

FLSA:

Non-Exempt

EEO Code:

SKILLED CRAFT WORKERS

Career Level:

T3

Career Level Description:

Technical Level 3

Job Code:

100490

Job Family:

Facilities and Fleet Management

Sub Family:

Facilities Services

Primary Purpose

Performs duties as a team lead if/when assigned to provide landscape maintenance services for Wake County properties by picking up and disposing of litter and debris, mowing grass, edging turf areas, string trimming edges of beds and turf areas adjacent to vertical items such as sign posts and retaining walls, pruning shrubbery, blowing and dispersing dirt and debris, and blowing and collecting leaves. Operates commercial mowers, blowers, edgers, string trimmers, pruning tools of various types, chain saws, and all common hand tools used in the trade. Operates county vehicles safely and drives heavy duty commercial trucks, pulls commercial drive-on trailers and loads equipment on and off trailers. Provides emergency response clean up to damage caused by strong winds or high waters.

Works as a member of a landscape crew in a highly mobile and active environment. Functions as a team lead to coordinate team activities in a safe, efficient and productive manner. Performs and completes daily routine, corrective and preventative maintenance as well as emergency work orders as assigned. Enters information on work order including time, materials and field notes on maintenance and repairs into GSA's Computerized Maintenance Management System (CMMS).

•

Performs work independently or leads a team to maintain exterior grounds at a variety of Wake County facilities. Picks up and removes litter and debris from grounds. Mows lawn areas, edges and blows sidewalks using powered edgers and trimmers. Blows and collects leaves, limbs and other tree and plant debris. Installs, maintains and replaces shrubs and other ornamental plantings and ground cover as directed. Maintains lawn and natural areas according to corporate and industry standards. Operates equipment independently, efficiently and in a safe manner. Participates in special projects related to exterior maintenance as assigned.

1

60%

•

Loads and transports equipment and materials to job sites using Wake County vehicles. Hitches trailers to trucks, loads equipment on trucks and trailers and transports equipment to job sites. Maneuvers trucks and trailers safely and effectively. Abides by DOT guidelines for hauling commercial equipment, wide loads and heavy loads.

2

20%

•

Performs preventative maintenance on equipment. Follows manufacturer’s guidelines to sharpen and replace cutting blades and heads, replace filters, change oil and fluids, replace drive belts, repair/replace tires, grease and lubricate equipment and maintain records. Cleans all equipment to include county trucks and trailers. Notifies supervisor of any damaged or worn equipment.

3

10%

•

Completes administrative duties to record labor hours, material, expenses, and work orders. Maintains records of personnel and team activities. Records time worked in the online database (ESS) provided for county employees. Records work tasks completed with required data in the work order management system (Maximo). Maintains other reports and documents as required by program standards.       

4

10%

Position(s) may perform other duties in addition to the above as assigned by management.

•

Responds to adverse weather events and emergency response operations as required for essential employees. Clears and removes precipitation (snow and ice) and debris from facilities after severe weather. Operates snow removal equipment, plow trucks, spreaders, power brooms, blowers, and other commercial equipment. Applies brine, salt and deicing compounds. Operates hand held power equipment. Utilizes common hand held tools such as snow shovels, brooms, push spreaders, etc. Installs and recovers barricades, cones and other safety equipment. Cleans up and restores county properties after damage due to natural events, civil protests, or other unplanned events.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

T3

Career Level Description:

Technical Level 3

•

Works to achieve day-to-day objectives with significant impact within the Work Group. Work consists of tasks that are typically complex. Works independently under limited supervision. Possesses broader understanding of the elements of the operations process. Required to apply discretion within established operational boundaries and procedures. May be responsible for assisting and training lower level employees.

•

Problems and issues faced are unclear and may require some analysis to understand and resolve.

•

Has responsibility for making minor changes in activities and processes to solve problems or improve effectiveness of area. Expected to independently develop solutions to problems for manager review.

•

Communicates with contacts typically within and outside the department on matters that typically involve obtaining or providing information on matters of moderate importance to the organization. Explains practices, procedures and policies in order to reach agreement.

•

Responsible for providing guidance, coaching and training to other employees within Work Group.

•

Requires broad knowledge of operational systems and practices.

Qualifications

•

High school diploma or GED

•

Two years of experience in landscape maintenance

•

Valid Driver's License and "safe" driving record

•

Equivalent education and experience are accepted

•

3 Years

Progressive commercial landscape maintenance experience

•

Commercial Driver's License

Within 1 Year

or

•

NC Pesticide License - Turf and Ornamental

Within 1 Year

or

•

Storm water control measure - Operations and Maintenance Certification

Within 1 Year

or

•

Ability to operate commercial landscape equipment efficiently, safely and independently.

•

Ability to operate hand held power equipment such as chain saws, blowers, trimmers, edgers, and other power equipment.

•

Ability to operate commercial trucks and trailers to include loading equipment, transporting and off loading.

•

Ability to work in extreme outdoor environments for extended periods of time will performing moderate to heavy work.

•

Knowledge of work place safety practices and PPE to conform with OSHA requirements.

•

Ability to use computers and software applications to record time and material expenses.

•

Ability to firmly adhere to codes of conduct and ethical principles.

•

Ability to use good judgment in order to carry out detailed instructions from a supervisor.

•

Ability to identify problems, determine possible solutions and actively work to resolve the issues with sound judgement.

•

Excellent interpersonal, communication and customer service skills.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Adaptability & Flexibility

Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

Attention to Detail

Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.

Communication

Creates an atmosphere in which timely and high-quality information flows smoothly up and down, inside and outside of the organization; encourages open expression of ideas and opinions.

Initiative

Does more than is required or expected in the job; does things that no one has requested that will improve or enhance products and services, avoid problems, or develop entrepreneurial opportunities. Plans ahead for upcoming problems or opportunities and takes appropriate action.

Problem Solving

Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on one's knowledge and experience base, and calling on other references and resources as necessary.

Reliability

Demonstrates a high level of dependability in all aspects of the job.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

All Others

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

High Stress Situations

X

Dangerous Situations

X

Emergency Situations

X

Incarcerated Individuals

X

Combative Individuals

X

Animals

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand and apply routine verbal and/or written instructions

Organization

Organize and prioritize individual work schedule to manage multiple tasks and/or projects

Decision Making

Make decisions that have an impact on the immediate work unit's operations and/or services

Communication

Communicate and exchange routine/basic information

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X

Extreme Darkness

X

Extreme Brightness

X

Radiation

X

Chemicals/Hazardous Waste

X

Gases/Gas Leaks

X

Electrical Hazards

X

Acidid or Harsh Substances

X

Infectious Bacteria/Viruses

X

Infectious Diseases

X

Blood-Borne Pathogens

X

Fumes/Airborne Particles

X

Allergens (variety)

X

Confined Spaces

X

High or Precarious Places

X

Ladders/Step Stools

X

Moving Mechanical Parts

X

Operating Vehicle

X

Operating Light Equipment

X

Operating Heavy Equipment

X