HRTMS Job Description Management | Lead Inspector J o b D e s c r i p t i o n | | |
Job Information | | | Title: | Lead Inspector | | | Market Range: | MR18 | | | Approved Date: | 2/2/2021 3:10:21 PM | | | FLSA: | Non-Exempt | | | EEO Code: | TECHNICIANS | | | Career Level: | M1 | | | Career Level Description: | Management Level 1 | | | Job Code: | 100496 | | | Job Family: | Facilities and Fleet Management | | | Sub Family: | Building Inspection | | | | | | Primary Purpose | Supervises and monitors performance for a regular group of staff or a work unit including providing input on hiring/disciplinary actions and work objectives/effectiveness and realigning work as needed/ assist with OSF/DOI continuing education and certification process. Has direct supervisory responsibility for 4 to 8 Inspector positions located at one of three regional offices or the Wake County Office Building. | | | | | | | | |
Essential Functions | | | Priority | % Time | • | Supervise and train field inspectors; assists inspectors with OSF/DOI certification process; Ensures inspectors have the necessary equipment to perform their duties; periodically reviews and documents inspectors performance; provides input on hiring/disciplinary actions; develops work objectives/effectiveness; provides leadership and feedback to inspectors; provides technical assistance with investigations, and recommends policies and procedures; maintains accurate and complete records. | 1 | 65% | • | Communicates with project owners, builders, contractors, and others concerning complaints that may be code violations. Assesses situations and provides solutions pertaining to relevant codes. | 2 | 20% | • | Conducts periodic meetings with inspectors to discuss Code changes, General Statutes, procedures, policies, and other issues. | 3 | 5% | • | Communicates issues and or general policies. Interacts with others outside of the department. Makes presentations and represents the division at meetings. Meets with property owners, contractors, and design professionals on proposed projects. | 4 | 5% | • | Keeps inspector credentials updated with standard courses, testing, and continuing education requirements. | 5 | 5% | | | | | | | |
Position(s) may perform other duties in addition to the above as assigned by management. | | *IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training. | | Career Level Dimensions | Career Level: | M1 | Career Level Description: | Management Level 1 | | | |
County Impact | • | Plans and establishes operational objectives for a team of support employees within a Work Group. | • | Typically does not have budget accountability but may manage day-to-day elements of the budget (e.g., overtime for staff). | | | |
Innovation and Complexity | • | Responsible for making basic improvements to processes, systems or standards to enhance performance of the Work Group or team. | | | |
Communication and Influence | • | Communicates within and outside the Work Group. | • | Explains policies, practices, and procedures and may justify and gain cooperation of other parties. | | | |
Leadership | • | Supervises support roles. Leads, directs and reviews the work of team members in order to accomplish operational plans and results. | • | Has hiring, firing, promotion, performance and rewards decisions for direct reports. | | | |
Knowledge and Experience | • | Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution. Typically requires advanced knowledge of job area typically obtained through advanced experience. | | | |
Required Education | • | High school diploma or GED | | | |
Required Experience | • | Five years of experience in the construction industry | | | |
Required Licenses and Certifications | • | Standard Level III Code Official Certification required in the trade(s) that this position is the technical Lead for upon hire | | | |
Qualification Equivalency | • | Equivalent education and experience are accepted | | | |
Preferred Licenses and Certifications |
Knowledge, Skills and Abilities | • | Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures. | • | Excellent communication and customer service skills with the ability to cooperatively resolve issues quickly and accurately, while building relationships with internal personnel and external contacts. | • | Ability to work independently in carrying out oral and written instructions. | • | Ability to use computer and smart phone for communication, data entry, and record keeping. | • | Strong written and verbal communication skills. | | | |
An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. | | Competencies |
Individual Contributor Competencies | Enforcing Laws, Rules & Regulations | Enforces governmental laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable. | Customer Service | Balances interests of a variety of clients, and readily readjusts priorities to respond effectively to pressing and changing demands for information, advice and assistance. Anticipates and meets the needs of clients; achieves quality end products; and commits to continuous improvement of services. | Communication | Creates an atmosphere in which timely and high-quality information flows smoothly up and down, inside and outside of the organization; encourages open expression of ideas and opinions. | Good Judgment | Makes decisions authoritatively and wisely, after adequately contemplating various available courses of action. | | | |
Leadership Competencies | Team Leadership | Willingly cooperates and works collaboratively toward solutions that generally benefit all involved parties; works cooperatively with others to accomplish organizational objectives. Manages staff in ways that improve their ability to succeed on the job. | Coaching & Mentoring | Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback, and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem. | | | |
Core Competencies | Integrity | Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards. | Accountability | Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making. | Diversity | Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community. | Collaboration | Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation. | Continuous Improvement | Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally. | Wellness | Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same. | Service Orientation | Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers. | | | |
ADA Checklist | | The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions | Standard ADA Selection: | All Others | | | | |
Physical Demands | | N/A | Rarely | Occasionally | Frequently | Constantly | Standing | | | | X | | Walking | | | | X | | Sitting | | | X | | | Lifting/Carrying 0-10 pounds | | | | | | Lifting/Carrying 10-20 pounds | X | | | | | Lifting/Carrying 20-50 pounds | X | | | | | Lifting/Carrying 50-100 pounds | X | | | | | Pushing | | | X | | | Pulling | | | X | | | Climbing | | | X | | | Balancing | | | X | | | Stooping | | | X | | | Kneeling | | | X | | | Crouching | | | X | | | Crawling | | | X | | | Reaching | | | X | | | Handling | | | X | | | Grasping | | | X | | | Fingering | X | | | | | Feeling | X | | | | | Talking | | | | X | | Hearing | | | | | | Visual Perception | | | | | X | Repetitive Motions | | X | | | | Eye/Hand/Foot Coordination | | | X | | | | | | | | | | | | | |
Mental Demands | | N/A | Rarely | Occasionally | Frequently | Constantly | Memorization/Concentration | | | | X | | Learning/Knowledge Retention | | | | X | | Preparing/Analyzing Numerical Figures | | X | | | | Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.) | | | | X | | Analyzing/Examining/Testing Data | | X | | | | Emotional/Behavioral Self-Regulation | | | | X | | Interacting with Others | | | | X | | High Stress Situations | | X | | | | Dangerous Situations | | X | | | | Emergency Situations | | X | | | | Incarcerated Individuals | X | | | | | Combative Individuals | | X | | | | Animals | | X | | | | Comprehension | | | | X | | Organization | | | | X | | Decision Making | | | | X | | | | | | | | | | | | |
Mental Capability/Cognitive Requirements | Comprehension | Understand and apply non-routine verbal and/or written instructions | | | |
Organization | Organize and prioritize individual work schedule to manage multiple tasks and/or projects |
Decision Making | Make decisions that have an impact on the immediate work unit's operations and/or services |
Communication | Communicate and explain a variety of information |
Working Environment | | N/A | Yes | No | Extreme cold | | X | | Extreme heat | | X | | Humid | | X | | Wet | | X | | Noise | | X | | Hazards | | X | | Temperature Change | | X | | Atmospheric Conditions | | X | | Vibration | | | X | Computers/Monitors | | X | | Extreme Darkness | | | X | Extreme Brightness | | | X | Radiation | | | X | Chemicals/Hazardous Waste | | | X | Gases/Gas Leaks | | | X | Electrical Hazards | | X | | Acidid or Harsh Substances | | | X | Infectious Bacteria/Viruses | | | X | Infectious Diseases | | | X | Blood-Borne Pathogens | | | X | Fumes/Airborne Particles | | | X | Allergens (variety) | | | X | Confined Spaces | | | X | High or Precarious Places | | X | | Ladders/Step Stools | | X | | Moving Mechanical Parts | | | X | Operating Vehicle | | X | | Operating Light Equipment | | | X | Operating Heavy Equipment | | | X | | | | | | | |
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