Criminal Identification Unit Manager

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Criminal Identification Unit Manager

Market Range:

BI17

Approved Date:

2/15/2021 10:13:57 AM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

M2

Career Level Description:

Management Level 2

Job Code:

100170

Job Family:

Forensics and Investigations

Sub Family:

Identification and Records Services

Primary Purpose

Manages and supervises employees of the Criminal Identification Unit. Manages and addresses performance related issues and deficiencies. Serves as the Quality Manager over all work conducted and produced in the Criminal Identification Unit. Obtains and establishes arrest records, fingerprints arrestees utilizing the LiveScan Fingerprint System and identifies fingerprints by comparisons and utilizing the Automated Fingerprint Identification System. Coordinates initial and on-going training and certifications required of all Criminal Identification Unit employees. Reviews the daily work product of the Criminal Identification Unit Supervisors. Ensures all inaccuracies are appropriately corrected and all involved agencies are notified. Conducts routine audits of work performed to ensure accuracy and maintains statistical data surrounding work objectives. Corresponds with LiveScan vendors to correct system failures, technological issues and drafts and implements training materials and procedures.

•

Performs administrative work review and quality control. Reviews and monitors all data collection by unit personnel. Reviews criminal fingerprint cards to ensure all prints are clear, classifiable and meet minimum standards established by the SBI for acceptance into state and federal databases. Acts as the system administrator for CCBI's criminal arrest record database. Conducts fingerprint comparisons for persons disputing arrest data.

1

35%

•

Supervises Criminal Identification Unit Supervisors. Reviews and checks subordinate supervisors' paperwork, data entry and fingerprints for accuracy and quality control. Addresses subordinate performance issues within the unit through coaching, counseling and disciplinary action. Reviews and approves employee timesheets.

2

25%

•

Coordinates the training program for new employees. Identifies and prepares training staff. Coordinates all new employee DCI required training and fingerprint analysis training. Tests employee proficiency as part of established training programs.

3

15%

•

Collects fingerprints, photographs and DNA from Arrestees. Locates and examines DCI criminal arrest records of arrestees to identify wants or warrants. Establishes arrestee identity through fingerprints. Inputs and/or modifies biographical information for arrestees. Utilizes Livescan technology to collect fingerprints and transfers all charging data to appropriate entities.

4

10%

•

Reviews and monitors the performance of all criminal identification unit staff. Identifies needs and opportunities for staff development. Coordinates staffing structure and scheduling. Ensures work practices, policies and procedures are implemented and applied consistently among multiple squads.

5

5%

•

Coordinates, monitors and ensures completion of all court ordered expungements. Distributes expungements for completion to ensure efficient completion. Provides staff training for expungement process. Ensures the validity of expungements identified by the public not received from the court and ensures legal completion of those orders.

6

10%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

M2

Career Level Description:

Management Level 2

•

Fully accountable for implementing operational plans for a Work Group with measurable contribution on Division results.

•

May have budget accountability.

•

Responsible for making moderate improvements of processes, systems or standards to enhance performance of the Work Group.

•

Supports and utilizes the innovations of others to improve on solutions, approaches and technologies.

•

Communicates within and outside the Work Group, and may communicate with other parties within the Division.

•

Sometimes requires ability to influence others outside of own job area on policies, practices and procedures.

•

Manages professionals. Leads, directs and reviews the work of team members in order to accomplish operational plans and results.

•

Has hiring, firing, promotion, performance and reward authority for direct reports.

•

Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one job area. Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization.

Qualifications

•

Bachelor's degree in  Physical, Natural or Forensic Science, Criminal Justice, or related field

•

Two years  experience in the science of fingerprint identification

•

Successful completion of a fingerprint comparison course within 12 months of employment - Must maintain current certification thereafter

•

NC Division of Criminal Information certification required within 12 months of employment - Must maintain current certification thereafter

•

Valid Driver's License and "safe" driving record

•

Equivalent education and experience are accepted

•

Ability to measure and evaluate work processes, services and products to achieve organizational goals.

•

Ability to develop strategic plans, organizational structures and systems to fulfill legislative or mission driven organizational goals.

•

Ability to identify problems, determine possible solutions and actively work to resolve the issues.

•

Ability to create a work environment that encourages staff to practice respect, demonstrate open communication and promote accountability.

•

Ability to use appropriate interpersonal skills and methods to reduce tension and resolve conflict.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Organizational Understanding

Understands agendas and perspectives of others, recognizing and effectively balancing the interests and needs of one's own group with those of the broader organization.

Interpersonal Skills

Treats others with courtesy, sensitivity, and respect.  Considers and responds appropriately to the needs and feelings of different people in different situations.  Perceives, assesses, and positively influences one's own and other individuals’ emotions.

Communication

Creates an atmosphere in which timely and high-quality information flows smoothly up and down, inside and outside of the organization; encourages open expression of ideas and opinions.

Coaching & Mentoring

Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback, and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem.

Conflict Management

Brings substantial conflicts and disagreements into the open and attempts to manage them collaboratively, building consensus, keeping the best interests of the organization in mind, not only one's own interest.

Team Leadership

Willingly cooperates and works collaboratively toward solutions that generally benefit all involved parties; works cooperatively with others to accomplish organizational objectives. Manages staff in ways that improve their ability to succeed on the job.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Decision Making

Make decisions that have an impact on the immediate work unit's operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X