Identification Supervisor

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Identification Supervisor

Market Range:

BI14

Approved Date:

9/17/2024 10:51:47 AM

FLSA:

Non-Exempt

EEO Code:

PARAPROFESSIONALS

Career Level:

M1

Career Level Description:

Management Level 1

Job Code:

100450

Job Family:

Forensics and Investigations

Sub Family:

Identification and Records Services

Primary Purpose

Reviews and checks subordinates' work for quality, completeness and accuracy. Monitors and manages the day-to-day operational activities and expectations. Corrects any errors found in the CCBI data management systems and when applicable, notifies the SBI of data correction. Completes court-ordered expungements expediently and removes associated fingerprint and photographs from record systems. Verifies arrestee identity by fingerprints prior to beginning the booking process. Inputs biographical and arrest data into the CCBI data management systems. Photographs and fingerprints arrestees using Livescan. Submits arrest data to the SBI as applicable. Completes annual performance evaluations. Identifies and discusses with employees strengths and/or weaknesses and creates performance plans to address problem areas. Ensures that required employee training is completed and required certifications are maintained.

•

Supervises Identification Specialists and Senior Identification Specialists. Monitors and manages the day-to-day operational activities and expectations. Ensures the fair and appropriate application of rules, regulations and policies. Manages staffing, resources, employee scheduling, time off requests and approves time sheets.

1

45%

•

Reviews submitted fingerprints and data entry. Corrects any errors found in the CCBI data management systems and when applicable, notifies the SBI of data correction. Provides positive feedback and constructive criticism as necessary when encountering employee errors.

2

25%

•

Conducts employee counseling, coaching and annual performance evaluations. Identifies and discusses with employees strengths and/or weaknesses and creates performance plans to address problem areas. Ensures that required employee training is completed and required certifications are maintained.

3

5%

•

Receives and completes court ordered expungements. Removes expungements from CCBI fingerprint systems and from public facing records systems. Verifies validity of expungements received from the public and complies as necessary in legal compliance. Responds to requests for arrest records from external users.

4

15%

•

Verifies arrestee identity by fingerprints. Inputs biographical and arrest data into the CCBI data management systems.  Photographs and fingerprints using Livescan technology. Causes DNA collection on charges required by statute. Submits data to the SBI.

5

10%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

M1

Career Level Description:

Management Level 1

•

Plans and establishes operational objectives for a team of support employees within a Work Group.

•

Typically does not have budget accountability but may manage day-to-day elements of the budget (e.g., overtime for staff).

•

Responsible for making basic improvements to processes, systems or standards to enhance performance of the Work Group or team.

•

Communicates within and outside the Work Group.

•

Explains policies, practices, and procedures and may justify and gain cooperation of other parties.

•

Supervises support roles. Leads, directs and reviews the work of team members in order to accomplish operational plans and results.

•

Has hiring, firing, promotion, performance and rewards decisions for direct reports.

•

Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution. Typically requires advanced knowledge of job area typically obtained through advanced experience.

Qualifications

•

Associate's degree in Physical, Natural or Forensic Science, Criminal Justice, or related field

•

Successful completion of a fingerprint comparison course within 12 months of employment

•

Three years of experience in the science of fingerprint identification

•

Valid Driver's License and "safe" driving record

•

NC Division of Criminal Information certification required within 12 months of employment - Must maintain current certification thereafter

•

Equivalent education and experience are accepted

•

Ability to create a work environment that encourages staff to practice respect, demonstrate open communication and promote accountability.

•

Ability to allocate decision-making authority and/or task responsibility to others to maximize the organization and individuals’ effectiveness.

•

Ability to use appropriate interpersonal skills and methods to reduce tension and resolve conflict.

•

Ability to measure and evaluate work processes, services and products to achieve organizational goals.

•

Ability to review work and evaluate performance of others, and to develop individuals’ competencies.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Attention to Detail

Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.

Communication

Creates an atmosphere in which timely and high-quality information flows smoothly up and down, inside and outside of the organization; encourages open expression of ideas and opinions.

Good Judgment

Makes decisions authoritatively and wisely, after adequately contemplating various available courses of action.

Problem Solving

Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on one's knowledge and experience base, and calling on other references and resources as necessary.

Team Leadership

Willingly cooperates and works collaboratively toward solutions that generally benefit all involved parties; works cooperatively with others to accomplish organizational objectives. Manages staff in ways that improve their ability to succeed on the job.

Coaching & Mentoring

Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback, and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand and apply non-routine verbal and/or written instructions

Organization

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Decision Making

Make decisions that have an impact on the immediate work unit's operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X