Deputy Tax Administrator

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Deputy Tax Administrator

Market Range:

MR23

Approved Date:

3/26/2024 10:39:57 AM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

M5

Career Level Description:

Management Level 5

Job Code:

100227

Job Family:

Fiscal and Business Management

Sub Family:

Taxation and Collections

Primary Purpose

The Deputy Tax Administrator is responsible for the daily management of the Department.  The position exercises considerable initiative with wide latitude for independent judgment in a highly visible role with opportunities to present and advise the Department, County leadership teams, the Wake County Board of Commissioners, media, and external audiences.

•

Oversees daily operations of the property tax, reappraisal and gross receipts divisions of the Department

1

25%

•

Assists with the formulation and monitoring of work plans and attaining Department goals

2

25%

•

Assists with the preparation and management of the operational and reappraisal budgets

3

10%

•

Develops requests for proposals and manage contracts

4

10%

•

Assists with the administration of the pay for performance system and addressing employee matters

5

10%

•

Coordinates with the Wake County Information Services Department and external vendors to develop, implement and maintain software platforms

6

10%

•

Supports the Tax Administrator with special projects or external inquiries as needed

7

10%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

M5

Career Level Description:

Management Level 5

•

Directs multiple Divisions within a Department and/or manages a complex business oversight program with significant County-wide impact. Creates strategies for Divisions and has significant influence on overall Department budget.

•

Responsible for identifying and directing implementation of changes to processes, systems or standards to enhance improvement of Department(s).

•

Communicates within and outside the Department(s). Has significant influence with regard to the County or Department's practices and approaches.

•

Achieves goals through Division heads and/or Directors in areas of responsibility. Serves as an extension of the Department Head by holding other teams accountable for delivery.

•

Creates staffing plans for Department. Has hiring, firing, promotion and reward authority for direct reports.

•

Requires advanced management and leadership knowledge to oversee diverse programs. Has master-level knowledge and skills within a specific technical or professional discipline with strong understanding of other areas within the Department or across the County.

Qualifications

•

Bachelor's degree in Accounting, Business Administration, Public Administration or related field

•

Seven years of experience as an Assessor, Deputy Assessor, Appraisal Manager or high level management within local government including at least three years of supervisory experience

•

Equivalent education and experience are accepted

•

8 Years

Direct supervisory experience working in a large, urban taxing jurisdiction

•

Excellent interpersonal, communication and customer service skills

•

Aptitude to interact with all levels of the organization

•

Advanced critical thinking and project management skills with ability to multi-task and prioritize

•

Ability to exercise independent and sound judgment in performing the duties of the position

•

Ability to lead and motivate staff

•

Detail oriented with strong analytical and problem-solving skills

•

Advanced residential and commercial appraisal knowledge

•

Advanced technical skills with prior experience implementing complex appraisal software platforms

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Enforcing Laws, Rules & Regulations

Enforces governmental laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable.

Consulting

Applies knowledge of policies and procedures in the area of work to advise others across the organization on critical issues.

Innovation

Applies original thinking in approach to job responsibilities and to improve processes, methods, systems, or services.

Cooperative Leadership

Promotes and generates cooperation among one's peers in leadership to achieve a collective outcome; fosters the development of a common vision and fully participates in creating a unified leadership team that gets results.

Organizational Alignment

Ensures the organization’s goals and objectives align with the County’s mission and vision.

Strategic Vision

Sees the big, long-range picture and leads others accordingly.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X