HRTMS Job Description Management | Appraiser J o b D e s c r i p t i o n | | |
Job Information | | | Title: | Appraiser | | | Market Range: | MR16 | | | Approved Date: | 1/11/2021 11:16:05 AM | | | FLSA: | Non-Exempt | | | EEO Code: | TECHNICIANS | | | Career Level: | P2 | | | Career Level Description: | Professional Level 2 | | | Job Code: | 100045 | | | Job Family: | Fiscal and Business Management | | | Sub Family: | Real Estate | | | | | | Primary Purpose | Ensures that all Wake County real property is valued in compliance with the North Carolina General Statutes and the Wake County Schedule of Values. Measures and lists new construction and performs the appropriate analysis of the real estate market during County-wide real property reappraisals. Works independently with frequent interaction with citizens, building contractors, professional consultants, and representatives from other departments of Wake County and its fourteen municipalities. | | | | | | | | |
Essential Functions | | | Priority | % Time | • | Measures and values new construction and alterations to existing improvements. | 1 | 25% | • | Participates in reappraisal process including market analysis, neighborhood reviews, and field visits as necessary. | 2 | 10% | • | Assigns appropriate values to parcels created through land splits and combinations. | 3 | 10% | • | Reviews applications for property tax exemptions and exclusions. | 4 | 10% | • | Prepares defense of appraisals for properties that are appealed. | 5 | 10% | • | Provides technical guidance and assistance to Tax Agents and other staff. | 6 | 10% | • | Responds to inquiries from citizens. | 7 | 10% | • | Reviews recent sales to determine representation of market value. | 8 | 5% | • | Maintains complete and accurate records of work performed. | 9 | 5% | • | Reviews building permits. | 10 | 5% | | | | | | | |
Position(s) may perform other duties in addition to the above as assigned by management. | | *IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training. | | Career Level Dimensions | Career Level: | P2 | Career Level Description: | Professional Level 2 | | | |
County Impact | • | Works independently on projects/assignments that impact Work Group results. | • | Work is generally supervised and involves periodic process checks. | | | |
Innovation and Complexity | • | Responsible for making adjustments or recommended enhancements in systems and processes to solve problems or improve effectiveness of the Work Group. | | | |
Communication and Influence | • | Typically communicates within or outside the Work Group to provide information requiring some explanation or interpretation to reach agreement. | | | |
Leadership | • | May provide guidance and assistance to entry level professionals or support staff. | | | |
Knowledge and Experience | • | Requires practical knowledge of the Work Group typically obtained through advanced education combined with experience. | | | |
Required Education | • | Associate's degree in Accounting, Business Administration or related field | | | |
Required Experience | • | Two years of experience in real or commercial property appraisal | | | |
Required Licenses and Certifications | • | North Carolina Department of Revenue - Real Property Appraiser I within one year of employment | • | Valid driver's license and "safe" driving record | | | |
Qualification Equivalency | • | Equivalent education and experience are accepted | | | |
Preferred Experience | | Years of Experience | Experience Details | | • | 5 Years | Five years of experience in mass appraisal | Or | | | | | | | |
Preferred Licenses and Certifications |
Knowledge, Skills and Abilities | • | Excellent interpersonal, communication and customer service skills. | • | Aptitude to interact with all levels of the organization. | • | Advanced critical thinking skills with ability to multi-task and prioritize. | • | Ability to exercise independent and sound judgment in performing the duties of the position. | • | Advanced commercial and industrial appraisal knowledge. | • | Detail oriented with strong analytical and problem-solving skills. | | | |
An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. | | Competencies |
Individual Contributor Competencies | Good Judgment | Makes decisions authoritatively and wisely, after adequately contemplating various available courses of action. | Caring | Demonstrates responsibility for the image and effectiveness of the organization. | Attention to Detail | Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently. | | | |
Leadership Competencies | Influence | Asserts own ideas and persuades others, gaining support and commitment from others; mobilizes people to take action, using creative approaches to motivate others to meet organizational goals. | Relationship Building | Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect. | | | |
Core Competencies | Integrity | Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards. | Accountability | Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making. | Diversity | Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community. | Collaboration | Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation. | Continuous Improvement | Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally. | Wellness | Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same. | Service Orientation | Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers. | | | |
ADA Checklist | | The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions | Standard ADA Selection: | Office Environment | | | | |
Physical Demands | | N/A | Rarely | Occasionally | Frequently | Constantly | Standing | | | X | | | Walking | | | X | | | Sitting | | | | X | | Lifting/Carrying 0-10 pounds | | | X | | | Lifting/Carrying 10-20 pounds | | | X | | | Lifting/Carrying 20-50 pounds | | X | | | | Lifting/Carrying 50-100 pounds | | X | | | | Pushing | | X | | | | Pulling | | X | | | | Climbing | | X | | | | Balancing | | X | | | | Stooping | | X | | | | Kneeling | | X | | | | Crouching | | X | | | | Crawling | | X | | | | Reaching | | X | | | | Handling | | X | | | | Grasping | | X | | | | Fingering | | X | | | | Feeling | | X | | | | Talking | | | | X | | Hearing | | | | X | | Visual Perception | | | | X | | Repetitive Motions | | | X | | | Eye/Hand/Foot Coordination | | X | | | | | | | | | | | | | | |
Mental Demands | | N/A | Rarely | Occasionally | Frequently | Constantly | Memorization/Concentration | | | X | | | Learning/Knowledge Retention | | | X | | | Preparing/Analyzing Numerical Figures | | | X | | | Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.) | | | | X | | Analyzing/Examining/Testing Data | | | X | | | Emotional/Behavioral Self-Regulation | | | X | | | Interacting with Others | | | | X | | Comprehension | | | X | | | Organization | | | | X | | Decision Making | | | X | | | | | | | | | | | | | |
Mental Capability/Cognitive Requirements | Comprehension | Understand and apply non-routine verbal and/or written instructions | | | |
Organization | Organize and prioritize individual work schedule to manage multiple tasks and/or projects |
Decision Making | Make decisions that have an impact on the immediate work unit's operations and/or services |
Communication | Communicate and explain a variety of information |
Working Environment | | N/A | Yes | No | Extreme cold | | | X | Extreme heat | | | X | Humid | | | X | Wet | | | X | Noise | | | X | Hazards | | | X | Temperature Change | | | X | Atmospheric Conditions | | | X | Vibration | | | X | Computers/Monitors | | X | | | | | | | | |
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