Tax Administrator

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Tax Administrator

Market Range:

00

Approved Date:

1/11/2021 11:06:08 AM

FLSA:

Exempt

EEO Code:

OFFICIALS AND ADMINISTRATORS

Career Level:

EA

Career Level Description:

Appointed Leadership

Job Code:

100709

Job Family:

Fiscal and Business Management

Sub Family:

Taxation and Collections

Primary Purpose

The Tax Administrator is a combined position performing the duties of Tax Assessor and Tax Collector per NCGS 105-294 and 105-349. The Tax Administrator is appointed by the Board of County Commissioners to serve a two or four-year term. The Tax Administrator must be bonded and certified as an Assessor by the NC Department of Revenue within two years of the first appointment. The Tax Administrator is directly responsible for the operation of the Department of Tax Administration. This job exercises considerable initiative and independent judgment in a highly visible role while carrying out engagements with local and national audiences; elected officials and boards; media and professional representatives; and the public.

•

Administers the tax laws governing the County in an equitable and effective manner while instilling the highest degree of public confidence and integrity

1

15%

•

Devises and implements operational strategies and obtains necessary resources to achieve and maintain organizational goals in accordance with State statutes and local ordinances

2

15%

•

Provides oversight and direction to division managers regarding business activities, personnel matters, and administration of the pay for performance system

3

15%

•

Analyzes expenditures and requisites to prepare budgetary proposals; administers and monitors adopted budgets to ensure proper financial operation and accountability

4

15%

•

Produces a variety of statistical and narrative reports for submission to the County Manager, Board of Commissioners, and jurisdictional leadership

5

10%

•

Develops requests for proposals and negotiates and manages contracts to meet the financial and business objectives of the County

6

10%

•

Consults and advises the County Manager and Board of Commissioners on tax matters and fiscal impacts related to tax assessment and collection

7

10%

•

Works in coordination with municipalities and other districts in the administration of Ad Valorem taxes

8

5%

•

Collaborates with the Wake County Information Services Department and external vendors in the development, implementation, and maintenance of software platforms

9

5%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

EA

Career Level Description:

Appointed Leadership

Qualifications

•

Bachelor's degree in Accounting, Business Administration, Finance or related field

•

Eight years of experience in appraisal, collections, finance or tax assessment administration

•

NC Department of Revenue Certified Assessor within two years of employment

•

Equivalent education and experience are accepted

•

10 Years

executive-level management experience working in an urban government setting

And

•

10 Years

Strong understanding of all approaches to valuation including: cost, sales comparison, and income

And

•

10 Years

Extensive experience implementing software systems and familiarity with GIS applications

And

•

10 Years

Comprehensive knowledge of the principles and practices of local government taxation and of the North Carolina Machinery Act

And

•

Certification by the North Carolina Department of Revenue as a Real Property Appraiser III. 

Within 1 Year

and

•

IAAO designations of CAE or AAS preferred but not required

and

•

A valid driver’s license and a “safe” driving record required

and

•

Exceptional communicator with the ability to express oneself clearly, concisely and factually with tact and diplomacy

•

Strong conflict resolution abilities to effectively manage concerns and disputes

•

Adept at public speaking and making complex topics comprehensible to a range of audiences

•

Aptitude to motivate, inspire, and influence individuals to achieve goals and objectives

•

Ability to work collaboratively and maintain effective interpersonal relationships with all levels of the organization and the public

•

Advanced critical thinking and project management skills with the capability to multi-task and prioritize

•

Well-developed analytical, business, and financial acumen

•

Strength in exercising independent and sound judgment in analyzing situations and making decisions involving a variety of fiscal and business areas

•

General knowledge of technology platforms

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Consulting

Applies knowledge of policies and procedures in the area of work to advise others across the organization on critical issues.

Enforcing Laws, Rules & Regulations

Enforces governmental laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable.

Innovation

Applies original thinking in approach to job responsibilities and to improve processes, methods, systems, or services.

Cooperative Leadership

Promotes and generates cooperation among one's peers in leadership to achieve a collective outcome; fosters the development of a common vision and fully participates in creating a unified leadership team that gets results.

Organizational Alignment

Ensures the organization’s goals and objectives align with the County’s mission and vision.

Strategic Vision

Sees the big, long-range picture and leads others accordingly.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X