Maternal & Child Health Unit Manager

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Maternal & Child Health Unit Manager

Market Range:

MR19

Approved Date:

5/11/2021 8:01:12 AM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

M1

Career Level Description:

Management Level 1

Job Code:

100525

Job Family:

Health Services

Sub Family:

Public Health

Primary Purpose

Provides program oversight to one or more of the following programs/disciplines: Care Management for High-Risk Pregnancies, Care Management for At-Risk Children, Child Care Health Consultants, Maternal and Child Health Administrative Supervisors/ Administrative Assistants, Maternal and Child Health Educators, Maternal and Child Health Interpreter Team, Nurse-Family Partnership Program, Maternal Health High Risk, Postpartum, New Born Home Visitation Program and Access to Care/Quality Assurance. Performs contract management, grant writing and management, and budget oversight. Provides supervision of Maternal and Child Health staff across multiple programs. Coordinates physical activity programming.

•

Unit Management, Compliance, and Accountability: Provides strategic planning; identifies any additional resources and follows best practice standards. Establishes and evaluates program objectives that are measurable and outcomes-based to address identified needs and to address quality improvement needs. Ensures that all Wake County Human Services, program and grant program guidelines are followed. Ensures all Public Health Accreditation activities are complete. Analyzes workflow/policies and procedures to maximize service delivery. Develops and implements internal protocols. Collaborates on a regular basis with state and national level program consultants as well as community partners. Tracks and provides updates on data/measures specified in state, national and grant Agreement Addendums.

1

70%

•

Fiscal/Budgetary: Determines and submits budgetary needs to Section Manager based on current demand and expansion of programs in Maternal and Child Health. Monitors local, state and national grants and comply with fiscal and reporting procedures. Monitors monthly revenue projections and receipts at the staff and administrative level to ensure projections are being met. Monitors ongoing fiscal transactions of staff to meet medical, office and educational needs.

2

20%

•

Human Resources Management: Directs and supervises staff in one or more of the listed programs. Assures staff training needs are addressed. Leads staff meetings as needed for each program area. Ensure required licenses and certifications for staff are current.

3

10%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

M1

Career Level Description:

Management Level 1

•

Plans and establishes operational objectives for a team of support employees within a Work Group.

•

Typically does not have budget accountability but may manage day-to-day elements of the budget (e.g., overtime for staff).

•

Responsible for making basic improvements to processes, systems or standards to enhance performance of the Work Group or team.

•

Communicates within and outside the Work Group.

•

Explains policies, practices, and procedures and may justify and gain cooperation of other parties.

•

Supervises support roles. Leads, directs and reviews the work of team members in order to accomplish operational plans and results.

•

Has hiring, firing, promotion, performance and rewards decisions for direct reports.

•

Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution. Typically requires advanced knowledge of job area typically obtained through advanced experience.

Qualifications

•

Bachelor's degree

•

Five years of job-related experience, including three years of supervisor experience

•

Equivalent education and experience are accepted

•

Master's Degree

•

4 Years

Experience as a nurse working in multiple areas within the health care system. Experience traveling to deliver training, workshops, and content facilitation to personnel.

Or

•

4 Years

Experience in a health education role.

Or

•

4 Years

Experience in a progressive health care administrative role.

Or

•

4 Years

Experience as a Social Worker and or LCSW

Or

•

Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

•

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

•

Excellent verbal and written communication skills.

•

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Analysis

Examines data to grasp issues, draw conclusions, and solve problems.

Customer Service

Balances interests of a variety of clients, and readily readjusts priorities to respond effectively to pressing and changing demands for information, advice and assistance.  Anticipates and meets the needs of clients; achieves quality end products; and commits to continuous improvement of services.

Innovation

Applies original thinking in approach to job responsibilities and to improve processes, methods, systems, or services.

Strategic Vision

Sees the big, long-range picture and leads others accordingly.

Coaching & Mentoring

Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback, and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem.

Change Management

Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand and apply routine verbal and/or written instructions

Organization

Organize and prioritize individual work schedule to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate and explain a variety of information

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X