Maternal & Children's Health - Social Worker

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Maternal & Children's Health - Social Worker

Market Range:

MR16

Approved Date:

3/10/2021 4:27:11 PM

FLSA:

Non-Exempt

EEO Code:

PROFESSIONALS

Career Level:

P2

Career Level Description:

Professional Level 2

Job Code:

100527

Job Family:

Health Services

Sub Family:

Case Management

Primary Purpose

The Maternal & Childrens Health - Social Worker improves health outcomes for pregnant women and children from birth to 5 years old and reduces infant mortality and morbidity by helping women have healthy planned births.   The job collaborates with members/guardians and medical providers; assures timely identification of health risk; and accesses preventative, specialized, and support services by providing intensive medical Social Work Care Management.

•

Program/Case Management: Conducts clinical assessments to determine members needs and eligibility in accordance with the Care Management for High Risk Pregnancy (CMHRP) or the Care Management for At Risk Children (CMARC) program guidelines. Utilizes program specific screening tools when necessary to further evaluate the member's needs for other interventions and to provide referrals to internal and external partners. Utilizes Motivational Interviewing skills to encourage adherence to care plan goals. Counsels members regarding decision making, problem solving and healthy behaviors.

1

45%

•

Collaboration/Customer Service: Provides intensive clinical care management services to identified population and their families through a variety of field and clinic-based contacts. Engages members in services via telephone, home, community, and provider office visits as well as virtual platforms. Reviews medical information and history. Develops member-centered plan of care. Provides and assists with service coordination and treatment with multi-disciplinary agencies, providers, specialty physicians and community resources to ensure comprehensive care. Documents care management services in "real time" via web-based medical documentation system. Reassesses and evaluates plan of care to ensure member needs are met. Advocates for accessible, cost effective, and appropriate services to ensure continuity of care.  Empowers members to seek resources and advocate for themselves and provides crisis intervention and support.

2

45%

•

Maintains continuing education units (CEU's) required for licensures and certifications. Attends mandatory trainings/meetings/webinars. Attends in-service and education programs, trainings and workshops pertinent to care management and related topics. Completes assignments in eWake Talent as required. Participates in community outreach activities.

3

10%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

P2

Career Level Description:

Professional Level 2

•

Works independently on projects/assignments that impact Work Group results.

•

Work is generally supervised and involves periodic process checks.

•

Responsible for making adjustments or recommended enhancements in systems and processes to solve problems or improve effectiveness of the Work Group.

•

Typically communicates within or outside the Work Group to provide information requiring some explanation or interpretation to reach agreement.

•

May provide guidance and assistance to entry level professionals or support staff.

•

Requires practical knowledge of the Work Group typically obtained through advanced education combined with experience.

Qualifications

•

Bachelor's degree in Social Work or related field

•

Two years of job-related experience

•

Valid Driver's License and "safe" driving record

•

Equivalent education and experience are accepted

•

Master's Degree

MSW

•

2 Years

•

LCSW- License Clinical Social Worker

•

•

CCM- Certified Care Manager

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Strong interpersonal and communication skills and demonstrated ability to establish and maintain effective working relationships with a wide range of individuals/groups. 

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Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

•

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

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Excellent inter-personal, written and oral communication skills.

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Familiarity with the principles, practices and techniques of medical social work.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Adaptability & Flexibility

Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

Caring

Demonstrates responsibility for the image and effectiveness of the organization.

Customer Service

Balances interests of a variety of clients, and readily readjusts priorities to respond effectively to pressing and changing demands for information, advice and assistance.  Anticipates and meets the needs of clients; achieves quality end products; and commits to continuous improvement of services.

Interpersonal Skills

Treats others with courtesy, sensitivity, and respect.  Considers and responds appropriately to the needs and feelings of different people in different situations.  Perceives, assesses, and positively influences one's own and other individuals’ emotions.

Listening

Understands and learns from what others say.

Relationship Building

Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize individual work schedule to manage multiple tasks and/or projects

Decision Making

Make decisions that have an impact on the individual's work

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X