Recovery Court - Social Worker

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Recovery Court - Social Worker

Market Range:

MR16

Approved Date:

6/1/2021 1:35:57 PM

FLSA:

Non-Exempt

EEO Code:

PROFESSIONALS

Career Level:

P2

Career Level Description:

Professional Level 2

Job Code:

100626

Job Family:

Health Services

Sub Family:

Case Management

Primary Purpose

Provides comprehensive and complex case management for court involved participants by coordinating services which includes substance use disorder treatment, mental health treatment, transportation, housing, child and family issues, life skills, employment, and housing assistance.  Performs assessments on candidates to determine eligibility and completion of intake interviews on new participants, completes grant required surveys, observes urine and oral fluid collection for drug testing, advocates for needed services, attends court sessions and works closely with the multi-disciplinary team to assist in decision making.

•

Performs case management for a caseload of at least 35 participants, encourages participant progress, addresses concerns, utilizes problem-solving skills and provides crisis intervention.

1

20%

•

Participates as a member of the multidisciplinary team and serve as the primary liaison to agency partners, facilitates team staffings, communicates participant concerns and information with staff and team members frequently.

2

20%

•

Coordinates weekly drug testing schedule and conducts drug screens on recovery court participants with collaboration with the Division of Public Safety (probation).

3

15%

•

Assesses and interviews candidate referrals to determine program eligibility.

4

10%

•

Maintains participant records and progress notes in database system and compiles data when requested. Documents attendance, drug screen results, treatment notes, in database system.

5

15%

•

Monitors attendance for substance use disorder treatment and recovery support meetings.

6

15%

•

Works with the Wake County Drug Overdose Prevention Initiative and Public Health/Health Promotion Chronic Disease Prevention Section partners and staff as requested by Division leadership.

7

5%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

P2

Career Level Description:

Professional Level 2

•

Works independently on projects/assignments that impact Work Group results.

•

Work is generally supervised and involves periodic process checks.

•

Responsible for making adjustments or recommended enhancements in systems and processes to solve problems or improve effectiveness of the Work Group.

•

Typically communicates within or outside the Work Group to provide information requiring some explanation or interpretation to reach agreement.

•

May provide guidance and assistance to entry level professionals or support staff.

•

Requires practical knowledge of the Work Group typically obtained through advanced education combined with experience.

Qualifications

•

Bachelor's degree in Social Work or related field

•

Two years of job-related experience

•

Valid Driver's License and "safe" driving record

•

Equivalent education and experience are accepted

•

Bachelor's Degree

Criminal Justice, Human Services or related field

•

2 Years

Working with drug treatment courts

•

Knowledge of the criminal justice system

•

Knowledge of the drug treatment court model, best practices and 10 Key Components

•

Knowledge of mental health and substance use disorders

•

Ability to communicate oral and written information to individuals or groups to ensure they understand the message

•

Ability to deal with individuals in difficult and complex situations to achieve resolution

•

Ability to work well with a team

•

Detail oriented with problem-solving skills

•

Understand core elements of case management including assessment, planning, service implementation and monitoring

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Customer Service

Balances interests of a variety of clients, and readily readjusts priorities to respond effectively to pressing and changing demands for information, advice and assistance.  Anticipates and meets the needs of clients; achieves quality end products; and commits to continuous improvement of services.

Problem Solving

Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on one's knowledge and experience base, and calling on other references and resources as necessary.

Communication

Creates an atmosphere in which timely and high-quality information flows smoothly up and down, inside and outside of the organization; encourages open expression of ideas and opinions.

Professionalism

Thinks carefully about the likely effects on others of one's words, actions, appearance, and mode of behavior. Selects the words or actions most likely to have the desired effect on the individual or group in question. Maintains calmness in stressful or adverse situations. Diplomatically handles challenging or tense interpersonal situations.

Crisis Management

Performs jobs in a manner that minimizes hazards to oneself, others, and the environment. Maintains a physical work environment that contributes to the well-being of others.

Good Judgment

Makes decisions authoritatively and wisely, after adequately contemplating various available courses of action.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize individual work schedule to manage multiple tasks and/or projects

Decision Making

Make decisions that have an impact on the immediate work unit's operations and/or services

Communication

Communicate and explain a variety of information

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X