School Health Program Manager

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

School Health Program Manager

Market Range:

HS20

Approved Date:

5/24/2021 10:17:22 AM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

M2

Career Level Description:

Management Level 2

Job Code:

100643

Job Family:

Health Services

Sub Family:

Public Health

Primary Purpose

Manages the school nursing and school dental programs to promote the health and educational success of Wake County public school students.

•

Establishes guiding principles, goals and objectives, operational policies and procedures for the school health program based on current best practices. Analyzes the health needs of the student population, plans, implements, manages and evaluates the health services provided.

1

30%

•

Creates and oversees staff work flow and tasks. Defines goals, communicates objectives and monitors staff performance. Manages all on boarding activities, oversees professional development, performance of staff, discipline, approves work schedules, and time sheet approvals. Hires and provides direct supervision to school health nurse supervisors and indirect supervision to over 100 school nurses, dental hygienists and support staff.

2

30%

•

Develops and manages the school health program business plan, budget and quality assurance. Ensures accurate data collection, analysis and production of program outcome and productivity reports to North Carolina Department of Health and Human Services (NCDHHS) School Health Program and Wake County Public School System (WCPSS) and Wake County Human Services (WCHS) senior management.

3

20%

•

Collaborates and communicates with Wake County Public School System (WCPSS) partners to ensure proper delivery of services in accordance to state and federal regulations and programs priorities. Participates in the annual review and revision of the Memorandum of Agreement with Wake County Public School Systems (WCPSS).

4

20%

Position(s) may perform other duties in addition to the above as assigned by management.

•

Ensures own knowledge and understanding of the state and county regulations governing nursing practice and relevant specialty areas. Obtains required continuing professional education and maintain required current licensure and certifications.

•

Initiates and participates in quality assessment and improvement activities.

•

Represents the WCHS school health program at national, state, regional and county professional and operational business meetings.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

M2

Career Level Description:

Management Level 2

•

Fully accountable for implementing operational plans for a Work Group with measurable contribution on Division results.

•

May have budget accountability.

•

Responsible for making moderate improvements of processes, systems or standards to enhance performance of the Work Group.

•

Supports and utilizes the innovations of others to improve on solutions, approaches and technologies.

•

Communicates within and outside the Work Group, and may communicate with other parties within the Division.

•

Sometimes requires ability to influence others outside of own job area on policies, practices and procedures.

•

Manages professionals. Leads, directs and reviews the work of team members in order to accomplish operational plans and results.

•

Has hiring, firing, promotion, performance and reward authority for direct reports.

•

Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one job area. Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization.

Qualifications

•

Bachelor's degree in Human Services, Health or related field

•

Five years of job-related experience

•

Equivalent education and experience are accepted

•

Bachelor's Degree

Nursing

•

4 Years

School Nurse Supervisor

•

•

RN - Registered Nurse

North Carolina Board of Nursing

Upon Hire

•

RN-BC - School Nurse

National Association of School Nurses

Upon Hire

•

CPR - Cardiac Pulmonary Resuscitation

American Heart Assoc. or Red Cross

Within 90 Days

•

Ability to direct, lead and motivate staff. Advanced management skills with ability to provide guidance and professional support to nurse supervisors, offer regular feedback, hold staff accountable, and serve as a mentor.

•

Exceptional critical thinking ability with problem-solving skills and demonstrated detail oriented management skills with the ability to multi-task and prioritize.

•

Contributes nursing knowledge and expertise as member of interdisciplinary teams; advocate for needed services and entitlements that promote and protect the health of a client and/or specific population.

•

Demonstrated ability to design strategies and successfully implement comprehensive changes to policies, procedures, and work assignments to meet changing needs of clients and priorities.

•

Ability to interact and communicate effectively with individuals at all levels of the organization and with community partners with tact and diplomacy

•

Superior customer service skills, integrity, and commitment to collaboration and forward-thinking efficiency. his includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

•

Reads, analyzes and interprets medical records, standardized screening tools and related documentation. Synthesizes with nursing knowledge to form a plan of care based on subjective and objective information to reach positive client outcomes.

•

Performs, teaches and delegates nursing and medical procedures in accordance with NC Board of Nursing guidelines and medical provider orders.

•

Knowledge of business and management principles involved in strategic planning, resource allocations, and coordination of people and resources.

•

Knowledge of regulations, polices and contractual obligations applicable to school nursing including the NC Boards of Education, Nursing and Pharmacy, the Family Educational Rights and Privacy Act (FERPA), the Health Insurance Portability and Accountability Act (HIPAA), North Carolina Department of Health and Human Services (DHHS) and the Wake County Board of Education.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Communication

Creates an atmosphere in which timely and high-quality information flows smoothly up and down, inside and outside of the organization; encourages open expression of ideas and opinions.

Good Judgment

Makes decisions authoritatively and wisely, after adequately contemplating various available courses of action.

Adaptability & Flexibility

Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

Strategic Vision

Sees the big, long-range picture and leads others accordingly.

Cooperative Leadership

Promotes and generates cooperation among one's peers in leadership to achieve a collective outcome; fosters the development of a common vision and fully participates in creating a unified leadership team that gets results.

Coaching & Mentoring

Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback, and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Decision Making

Make decisions that have an impact on the immediate work unit's operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X