Communicable Disease Supervisor

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Communicable Disease Supervisor

Market Range:

HS17

Approved Date:

4/26/2021 2:23:24 PM

FLSA:

Non-Exempt

EEO Code:

PROFESSIONALS

Career Level:

M1

Career Level Description:

Management Level 1

Job Code:

100147

Job Family:

Health Services

Sub Family:

Public Health

Primary Purpose

 Provides oversight for the day-to-day operations of the Communicable Disease Program. Assists with reports, trends and analysis and provides feedback to the Communicable Disease Manager and Communicable Disease Analyst.

•

Directs, supervises and evaluates work activities of staff and provides feedback to staff on performance. Collaborates with talented and experienced team of public health professionals to investigate a wide variety of diseases and ensures efficient and high quality service delivery to all residents of Wake County.

1

50%

•

Provides technical guidance regarding infectious diseases to all sectors of the medical and public health community.

2

20%

•

Informs, educates, and empowers people about health issues.

3

10%

•

Serves as a member of Performance Improvement, Professional Advisory Committee, and other committees as assigned.

4

10%

•

Assures cases are investigated, treatment given if necessary, isolation and quarantine orders are followed when given and education and prevention measures are given.  Ensures cases are accurately documented in the North Carolina Electronic Disease Surveillance System (NCEDSS) within the mandated time frames. 

5

10%

Position(s) may perform other duties in addition to the above as assigned by management.

•

 Staff Development

•

Develops instructional materials and conducts in-services to Long Term Care Facilities (LTCF) and Assisted Living (AL).

•

Supports Program Manager with monitoring and improving service quality.

•

Participates in the recruitment, selection and training of professional, technical, program and support staff.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

M1

Career Level Description:

Management Level 1

•

Plans and establishes operational objectives for a team of support employees within a Work Group.

•

Typically does not have budget accountability but may manage day-to-day elements of the budget (e.g., overtime for staff).

•

Responsible for making basic improvements to processes, systems or standards to enhance performance of the Work Group or team.

•

Communicates within and outside the Work Group.

•

Explains policies, practices, and procedures and may justify and gain cooperation of other parties.

•

Supervises support roles. Leads, directs and reviews the work of team members in order to accomplish operational plans and results.

•

Has hiring, firing, promotion, performance and rewards decisions for direct reports.

•

Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution. Typically requires advanced knowledge of job area typically obtained through advanced experience.

Qualifications

•

Bachelor's degree in Human Services, Health or related field

•

Three years of job-related experience

•

Equivalent education and experience are accepted

•

2 Years

Communicable Disease Experience

And

•

Health Services\RN  - Registered Nurse - State Licensure and/or Compact State Licensure

Upon Hire

•

Health Services\CIC - Certified in Infection Control

Certified in Communicable Disease

Within 1 Year

•

Certified in North Carolina Electronic Surveillance System (NCESS)

Within 60 Days

•

•

Contributes nursing knowledge and expertise as member of interdisciplinary teams; advocates for needed services and entitlements that promote and protect the health of a client and/or specific population.

•

Superior customer service skills, integrity, and commitment to collaboration and forward-thinking efficiency.

•

Ability to communicate with diverse stakeholders and others through multiple channels including but not limited to email, video conferencing and telehealth platforms.

•

Ability to independently prioritize, manage and coordinate multiple assignments

•

Knowledge of local, state and federal laws and regulations governing position classification, salary administration and general employment standards.

•

Knowledge of medical terminology and vocabulary for accurately describing the human body and associated components, conditions, and processes in a science-based manner.

•

Demonstrates strong leadership skills with ability to lead multi-disciplinary teams.

•

Familiarity with the pathology, pathophysiology, and epidemiology of diseases.

•

Ability to interact and communicate effectively with individuals at all levels of the organization with tact and diplomacy.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Adaptability & Flexibility

Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

Professionalism

Thinks carefully about the likely effects on others of one's words, actions, appearance, and mode of behavior. Selects the words or actions most likely to have the desired effect on the individual or group in question. Maintains calmness in stressful or adverse situations. Diplomatically handles challenging or tense interpersonal situations.

Problem Solving

Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on one's knowledge and experience base, and calling on other references and resources as necessary.

Enforcing Laws, Rules & Regulations

Enforces governmental laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable.

Team Leadership

Willingly cooperates and works collaboratively toward solutions that generally benefit all involved parties; works cooperatively with others to accomplish organizational objectives. Manages staff in ways that improve their ability to succeed on the job.

Coaching & Mentoring

Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback, and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Decision Making

Make decisions that have an impact on the immediate work unit's operations and/or services

Communication

Communicate and explain a variety of information

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X