Applications Development Manager

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Applications Development Manager

Market Range:

IT16

Approved Date:

2/4/2021 6:15:53 PM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

M2

Career Level Description:

Management Level 2

Job Code:

100042

Job Family:

Information Technology

Sub Family:

IT Business Systems

Primary Purpose

Manage the Information Services applications development teams and staff, including land systems and enterprise .Net development. Support Wake County's Windows/web applications, development processes and environment, including providing technical leadership and standards for the development of Windows and web based applications and services. Partner with the Applications Development Senior Manager in setting the technical direction, architecture and design management and collaboration platform environments. Design, develop, manage and troubleshoot application systems of medium to high complexity. Serve as a subject matter expert and resource for Information Services and the County related to applications development and support.

•

Manage work group team, coach and direct the activities of work group team members, encourage staff professional development and exploration of emerging technologies. Responsible for recruitment, interviewing and selection of new group members and contractors, development of individual work plans and training plans for group members. Responsible for the preparation of performance evaluations for group members.

1

20%

•

Collaborate with the development senior manager, ensure a consistent methodology, skill set, and development approach when developing applications by prescribing the use of standard tools and frameworks.

2

10%

•

Perform application development of .Net applications.

3

40%

•

Maintain up-to-date and accurate documentation and support information for all applications and set and manage the future roadmap for all applications.

4

10%

•

Conduct regular code reviews and establish code review processes for team members to participate in reviewing other team members code. Manage Azure DevOps team projects and permissions and implement appropriate policies

5

20%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

M2

Career Level Description:

Management Level 2

•

Fully accountable for implementing operational plans for a Work Group with measurable contribution on Division results.

•

May have budget accountability.

•

Responsible for making moderate improvements of processes, systems or standards to enhance performance of the Work Group.

•

Supports and utilizes the innovations of others to improve on solutions, approaches and technologies.

•

Communicates within and outside the Work Group, and may communicate with other parties within the Division.

•

Sometimes requires ability to influence others outside of own job area on policies, practices and procedures.

•

Manages professionals. Leads, directs and reviews the work of team members in order to accomplish operational plans and results.

•

Has hiring, firing, promotion, performance and reward authority for direct reports.

•

Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one job area. Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization.

Qualifications

•

Bachelor's degree in Computer Science, Information Systems, Computer Engineering or related field

•

Four years of experience in application design and development

•

Equivalent education and experience are accepted

•

Knowledge of the principles and practices of public administration, including, financial, fiscal, and personnel management, budgeting and supervision.

•

Must stay current in the research and evaluation of new and emerging technologies to achieve business value realization and an always current development environment

•

Must be skilled in estimation of development resources, negotiating with vendors, contractors, and others: including the development of statements of work for development services.

•

Demonstrated exceptional communications skills and ability to clearly document, discuss and convey complex information technology concepts and terminology with both technical and non-technical staff at all levels within and outside the County.

•

Ability to foster an innovative, collaborative, success-oriented team environment.

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Ability to set standards of performance tied to organizational goals to control, develop and enhance productivity of staff.

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Demonstrated experience designing and developing complete, creative and innovative solutions to problems

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Ability to analyze and evaluate complex programming problems and develop and implement the most comprehensive, reasonably correct solutions, which avoid unintended effects upon other parts of the code or other systems and prevent the need for substantial future fixes or maintenance.

•

Demonstrated expert level software development and business process skills.

•

Read, comprehend, and write technical documentation

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Analysis

Examines data to grasp issues, draw conclusions, and solve problems.

Customer Service

Balances interests of a variety of clients, and readily readjusts priorities to respond effectively to pressing and changing demands for information, advice and assistance.  Anticipates and meets the needs of clients; achieves quality end products; and commits to continuous improvement of services.

Project or Program Management

Structures and directs others’ work on projects or programs.

Coaching & Mentoring

Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback, and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem.

Technology Management

Keeps up-to-date on technological developments. Makes effective use of technology to achieve results. Ensures access to and security of technology systems.

Cooperative Leadership

Promotes and generates cooperation among one's peers in leadership to achieve a collective outcome; fosters the development of a common vision and fully participates in creating a unified leadership team that gets results.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X