Solutions Development Manager

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Solutions Development Manager

Market Range:

IT16

Approved Date:

2/5/2021 3:06:55 PM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

M2

Career Level Description:

Management Level 2

Job Code:

100697

Job Family:

Information Technology

Sub Family:

Project/Program Management

Primary Purpose

Manage the Solutions Development Team responsible for the delivery of Enterprise Project Management services to the organization. This includes oversight of project management/delivery, business process analysis/re-engineering, change management services and training services. Duties also include management of the enterprise project and application portfolios. Staff oversight includes Project Managers, Business Analysts, Training and Change Management staff.

•

Manage the Solutions Development team, including coaching and directing the activities of team members, encouraging staff professional development and exploration of emerging technologies. Develop and facilitate individual work plans and training plans for team members. This positions is responsible for recruitment, interviewing and selection of new team members and contractors, and is responsible for the preparation of performance evaluations for team members. Position will also represent the team in various management and project meetings.

1

40%

•

Manage key IT or business unit/organizational projects as assigned, providing guidance for efficient implementation of project goals, tasks and initiatives. Consult with IT management or department management on project scope, schedule, business process analysis and re-engineering options and solution options. Organize and schedule staff or project workflow in order to meet project objectives and schedule. Manage team resources or business unit staff for an assigned project. Oversee assigned project budgets. 

2

30%

•

Provide management of the County's enterprise project portfolio to track project scopes, priority, status, progress/accomplishments, resources, budget and risk. Provide management of the County's enterprise application portfolio tracking key attributes and data associated with the County's Infrastructure, Enterprise, Business Unit and Single-User applications. This position will prepare recommendations and strategies for project and staffing prioritization utilizing the portfolio management tool.

3

20%

•

Manage the Solutions Development team operating budget and associated CIP project budgets. Consult with business units and key project stakeholders to refine CIP/operating project budgets.

4

10%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

M2

Career Level Description:

Management Level 2

•

Fully accountable for implementing operational plans for a Work Group with measurable contribution on Division results.

•

May have budget accountability.

•

Responsible for making moderate improvements of processes, systems or standards to enhance performance of the Work Group.

•

Supports and utilizes the innovations of others to improve on solutions, approaches and technologies.

•

Communicates within and outside the Work Group, and may communicate with other parties within the Division.

•

Sometimes requires ability to influence others outside of own job area on policies, practices and procedures.

•

Manages professionals. Leads, directs and reviews the work of team members in order to accomplish operational plans and results.

•

Has hiring, firing, promotion, performance and reward authority for direct reports.

•

Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one job area. Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization.

Qualifications

•

Bachelor's degree in Computer Science, Information Systems, Computer Engineering or related field

•

Four years of experience in administration of electronic infrastructures

•

Equivalent education and experience are accepted

•

Program & Project Management\Certified Project Management Professional (PMP)-PMI

Within 2 Years

•

Demonstrated expertise in managing multiple projects, prioritizing portfolios, monitoring and managing on-going status and reporting performance in a large scale organization.

•

Knowledge of full lifecycle project management from scope definition through implementation.

•

Proven track record of excellent leadership, interpersonal communication, decision making, financial and technical skills within a highly dynamic environment.

•

Demonstrated ability to be an innovator of change and overcome roadblocks to meet or exceed stakeholder expectations.

•

Excellent oral and written communication skills necessary to express ideas clearly to individuals and groups.

•

Ability to work to reach agreement through collaboration and consensus building across individuals and/or groups both internal and external to the County.

•

Strong ability to define problems and deal with the factors that contribute to or cause the problem including the confidence to communicate difficult and unpopular issues to senior management.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Adaptability & Flexibility

Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

Project or Program Management

Structures and directs others’ work on projects or programs.

Innovation

Applies original thinking in approach to job responsibilities and to improve processes, methods, systems, or services.

Initiative

Does more than is required or expected in the job; does things that no one has requested that will improve or enhance products and services, avoid problems, or develop entrepreneurial opportunities. Plans ahead for upcoming problems or opportunities and takes appropriate action.

Fiscal Accountability

Follows fiscal guidelines, regulations, principles, and standards when committing fiscal resources or processing financial transactions. Understands the organization's financial processes.  Prepares, justifies, and administers the program or project budget. Oversees procurement and contracting to achieve desired results. Monitors expenditures and uses cost-benefit thinking to set priorities. 

Change Management

Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X