Chief Data Officer

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Chief Data Officer

Market Range:

IT18

Approved Date:

3/8/2024 12:36:23 PM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

M4

Career Level Description:

Management Level 4

Job Code:

100097

Job Family:

Information Technology

Sub Family:

Data Management and Analytics

Primary Purpose

Responsible for the development, implementation and administration of an enterprise data management program for Wake County. In this role, this position will oversee everything related to the County's data: strategy, maintenance, policy and stewardship. This includes oversight of all enterprise analytics, decision making affecting analytics, directing analytics processes, and using analytics to drive innovation and organizational objectives. This position will also foster value creation from the use of the organization's data assets. Additional authorities include value creation through data exploitation, envisioning data-enabled strategies as well as enabling all forms of business outcomes through analytics, data and analytics governance, and enterprise data management policy.

•

Aligned with the Board of Commissioners' strategic goals and initiatives and the organization's business strategy and outcomes, establish an enterprise data management program vision that fosters a culture that treats data as an enterprise asset.

1

25%

•

Be the organizational leader of data insights that help drive strategic and tactical business opportunity, and be a champion for a data-driven, decision-making culture.This includes working to educate and build trust with business unit executives, senior leaders and peers about the role that data and information play in overall business success.

2

20%

•

Develop and lead regulatory and compliance programs related to data and analytics assets, including the development and implementation of policies, procedures, and standards regarding data management, data accountability, data quality, privacy, and ethics.

3

20%

•

Organize and lead an enterprise data and analytics center of excellence. Define member responsibilities and accountabilities for both. Define and standardize job roles and skills, recruit candidates and then manage directly or indirectly a team of data and analytics professionals in business units across the organization.

4

20%

•

Serve on the Information Services (IS) leadership team and provide input into the department's strategic planning efforts, annual business plan update and organizational design. Manage the Enterprise Data Management team and associated operating and CIP budgets.

5

15%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

M4

Career Level Description:

Management Level 4

•

Directs a Division.

•

Creates the short-term strategy for the Division or Function and creates operational plans for Division that align with Department plan.  Actions have direct impact on results of the Department.

•

Responsible for Budget planning and justification.

•

Responsible for making significant improvements of processes, systems or standards to enhance performance of Division or multiple divisions.

•

Oversees employees who pioneer unique ideas or generate new, viable solutions to make improvements or respond to issues.

•

Communicates within and outside the Division(s).

•

Influences others regarding the area of responsibility’s practices and approaches.

•

Achieves goals through teams of managers.  May be responsible for creating workforce and staffing plans for job area to ensure availability of employees and resources.

•

Has hiring, firing, promotion and reward authority for direct reports.

•

Requires broad management and leadership knowledge to lead multiple Work Groups. Typically has master-level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function.

Qualifications

•

Bachelor's degree in Business Administration, Computer Science, Data Science, Information Science or related field

•

Six years of experience in management leading data science, data engineering, technical, or operational teams - recently at or near the executive level including at least two years of supervisory experience

•

Equivalent education and experience are accepted

•

3 Years

Experience building and leading enterprise data management programs or practices, as well as successful experience evangelizing and advocating for data analytics value across an organization and to diverse audiences.

•

Demonstrated hands-on leadership skills; proven record of directly or indirectly managing data analytics teams within a large, complex organization.

•

Proven data literacy - the ability to describe business use cases/outcomes, data sources and management concepts, and analytical approaches/options. The ability to translate among the languages used by executive, business, IT and data analytics professionals.

•

Proven and successful experience in a consulting role for senior business leadership and executives.

•

Outstanding analytical and problem-solving abilities.

•

Ability to effectively drive business, culture and technology change in a dynamic and complex operating environment.

•

Excellent oral and written communication skills, including the ability to explain digital concepts and technologies to business leaders, as well as business concepts to technologists.

•

Demonstrated knowledge of government business processes and resultant data management needs, including risk and regulatory factors relating to data management.

•

Experience developing a framework for data management and analytics governance; experience

in strategic technology planning and execution, and policy development and maintenance.

•

Demonstrated knowledge of data structure desired, but not essential; information systems/tools, and related software and data management; and enterprise content management in a complex organizational environment.

•

Broad experience desired, but not essential, in multiple domain areas, such as data warehousing, business intelligence, data governance, data architecture, data integration, data classification, data strategy, data quality management, data security and privacy, data standards, regulatory compliance, and enterprise architecture frameworks.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Adaptability & Flexibility

Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

Innovation

Applies original thinking in approach to job responsibilities and to improve processes, methods, systems, or services.

Analysis

Examines data to grasp issues, draw conclusions, and solve problems.

Cooperative Leadership

Promotes and generates cooperation among one's peers in leadership to achieve a collective outcome; fosters the development of a common vision and fully participates in creating a unified leadership team that gets results.

Strategic Vision

Sees the big, long-range picture and leads others accordingly.

Organizational Alignment

Ensures the organization’s goals and objectives align with the County’s mission and vision.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X