GIS Public Safety Data Manager

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

GIS Public Safety Data Manager

Market Range:

IT15

Approved Date:

2/2/2021 2:34:23 PM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

M1

Career Level Description:

Management Level 1

Job Code:

100395

Job Family:

Information Technology

Sub Family:

Geographic Information Systems

Primary Purpose

Manage the daily activities of GIS staff and serve as a member of the GIS Leadership Team in order to carry out the mission, vision, goals and services of the GIS division. Interact and engage with various GIS stakeholders to help support Public Safety emergency response operations, maintain the integrity of the GIS platform, support the citizens of Wake County and inform geography-based, data driven decisions.

•

Administration & Management:  Supervise team members and/or project teams, ensuring performance management, professional development and successful GIS operations. Active participation in Leadership Team activities including but not limited to: strategic and tactical planning, budget preparation, vendor, contract and expense management and performance measurement/monitoring/reporting.

1

25%

•

Emergency Response & Support Liaison:  Serve as lead/coordinator for activities and (internal/external) entities involving the Wake County Emergency Operations Center (EOC) and the Raleigh-Wake Emergency Communications Center.

2

10%

•

Geographic Data Management: Update and maintain GIS data layers and/or databases. Lead and/or facilitate quality control practices to ensure the accuracy of GIS data.

3

10%

•

Customer Service: Respond to (internal/external) customer requests, troubleshoot problems and resolve issues in a timely and professional manner. 

4

5%

•

Consultative Special Projects & Support: Serve as project lead, project manager and/or resource for GIS projects that are initiated by the public, county employees, municipalities and/or other partners. Participate in full development cycle including but not limited to: requirements gathering, business and geospatial analysis, design, development, testing, training and maintenance. 

5

20%

•

Intra/Intergovernmental Relations: Partner with county departments, local, state or national governmental entities and stakeholders, to participate in governance groups, committees, initiatives etc. that support and contribute to the advancement of Wake County GIS operations.

6

20%

•

Training & Professional Development: Follow GIS and IT standards, policies and procedures in the management of the GIS platform. Enhance personal proficiency and knowledge of GIS, county information systems and related technologies. Stay current with GIS industry trends/expertise and explore ways to effectively apply knowledge, skills and abilities to the work of Wake County government.

7

10%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

M1

Career Level Description:

Management Level 1

•

Plans and establishes operational objectives for a team of support employees within a Work Group.

•

Typically does not have budget accountability but may manage day-to-day elements of the budget (e.g., overtime for staff).

•

Responsible for making basic improvements to processes, systems or standards to enhance performance of the Work Group or team.

•

Communicates within and outside the Work Group.

•

Explains policies, practices, and procedures and may justify and gain cooperation of other parties.

•

Supervises support roles. Leads, directs and reviews the work of team members in order to accomplish operational plans and results.

•

Has hiring, firing, promotion, performance and rewards decisions for direct reports.

•

Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution. Typically requires advanced knowledge of job area typically obtained through advanced experience.

Qualifications

•

Bachelor's degree in Computer Science, Geographic Information Systems or related field

•

Four years of experience in geographic information systems

•

Equivalent education and experience are accepted

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Communication

Creates an atmosphere in which timely and high-quality information flows smoothly up and down, inside and outside of the organization; encourages open expression of ideas and opinions.

Project or Program Management

Structures and directs others’ work on projects or programs.

Problem Solving

Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on one's knowledge and experience base, and calling on other references and resources as necessary.

Organizational Understanding

Understands agendas and perspectives of others, recognizing and effectively balancing the interests and needs of one's own group with those of the broader organization.

Team Leadership

Willingly cooperates and works collaboratively toward solutions that generally benefit all involved parties; works cooperatively with others to accomplish organizational objectives. Manages staff in ways that improve their ability to succeed on the job.

Relationship Building

Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X