GIS Manager

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

GIS Manager

Market Range:

IT16

Approved Date:

1/20/2021 11:56:47 AM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

M2

Career Level Description:

Management Level 2

Job Code:

100399

Job Family:

Information Technology

Sub Family:

Geographic Information Systems

Primary Purpose

Manages a technically diverse workgroup of IT/GIS staff and serves as a member of the GIS Leadership Team in order to carry out the mission, vision, goals, and services of the GIS division. Interacts and engages with various GIS stakeholders to maintain the integrity of the GIS platform, support the citizens of Wake County and inform geography-based, data-driven decisions.

•

Administration & Management:  Manages team members and project teams, ensuring performance management, professional development, and successful GIS operations. Participates in Leadership Team activities including but not limited to: strategic and tactical planning, budget preparation, vendor, contract and expense management, and performance measurement/monitoring/reporting.

1

20%

•

Platform Technical Architect: Develops short and long-range planning activities for the platform. Manages the team that provides Enterprise GIS Infrastructure, Data and Applications to the Organization, partners, and the public. Manages a robust GIS server implementation in support of applications, GIS analytics, and field data collection applications. Oversees maintenance, stability, and support of the platform, in alignment with Information Services' best practices. Serves as a technical advisor and liaison to full development life cycle tasks and/or projects related to the platform. Maintain portfolios related to GIS applications and projects.

2

20%

•

Geographic Data Management: Initiates and advises the GIS Data Governance, Stewardship, and automated Data Controls for Enterprise GIS data. Provides leadership for GIS policies and practices, including Quality Control practices. Leads the team that advises the Organization regarding GIS Business System Integrations, ETL Portfolio, and a mature set of centralized Enterprise Geodatabases. Advises and leads exploration of expanding the GIS data portfolio to include emerging technologies.

3

20%

•

Customer Service: Manages a team that provides support and access to geospatial information via web services and applications. Responds to complex customer requests, troubleshoot problems, and resolve complex issues in a timely and professional manner.  Encourages creation of GIS knowledge base and FAQ web resources to empower teams to provide GIS application and data support.

4

10%

•

Consultative Special Projects & Support: Leads and/or participates in inter/intra departmental project teams as well as regional and interagency collaborations. Advises project execution, using best practice project management methodology. Provides technical direction and consultation to business unit management and staff, to introduce improved efficiencies and effectiveness in order to achieve the business strategies and goals of the department. Advises project leads on full development cycle including but not limited to: requirements gathering, business analysis, design, development, testing, training, and maintenance.

5

10%

•

Intra/Intergovernmental Relations: Partners with county departments, local, state, or national governmental entities and stakeholders, to participate in governance groups, committees and initiatives that support and contribute to the advancement of Wake County GIS operations.

6

10%

•

Training & Professional Development: Follows GIS and IT standards, policies, and procedures in the management of the GIS platform. Enhances personal proficiency and knowledge of GIS, county information systems, and related technologies. Stays current with GIS industry trends/expertise and explores ways to effectively apply knowledge, skills and abilities to the work of Wake County government.

7

10%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

M2

Career Level Description:

Management Level 2

•

Fully accountable for implementing operational plans for a Work Group with measurable contribution on Division results.

•

May have budget accountability.

•

Responsible for making moderate improvements of processes, systems or standards to enhance performance of the Work Group.

•

Supports and utilizes the innovations of others to improve on solutions, approaches and technologies.

•

Communicates within and outside the Work Group, and may communicate with other parties within the Division.

•

Sometimes requires ability to influence others outside of own job area on policies, practices and procedures.

•

Manages professionals. Leads, directs and reviews the work of team members in order to accomplish operational plans and results.

•

Has hiring, firing, promotion, performance and reward authority for direct reports.

•

Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one job area. Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization.

Qualifications

•

Bachelor's degree in Computer Science, Geographic Information Systems or related field

•

Four years of geographic information systems, including management experience in information systems

•

Equivalent education and experience are accepted

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Communication

Creates an atmosphere in which timely and high-quality information flows smoothly up and down, inside and outside of the organization; encourages open expression of ideas and opinions.

Organizational Understanding

Understands agendas and perspectives of others, recognizing and effectively balancing the interests and needs of one's own group with those of the broader organization.

Project or Program Management

Structures and directs others’ work on projects or programs.

Problem Solving

Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on one's knowledge and experience base, and calling on other references and resources as necessary.

Team Leadership

Willingly cooperates and works collaboratively toward solutions that generally benefit all involved parties; works cooperatively with others to accomplish organizational objectives. Manages staff in ways that improve their ability to succeed on the job.

Technology Management

Keeps up-to-date on technological developments. Makes effective use of technology to achieve results. Ensures access to and security of technology systems.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X