Senior Resource Librarian

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Senior Resource Librarian

Market Range:

MR18

Approved Date:

1/28/2021 4:46:39 PM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

P3

Career Level Description:

Professional Level 3

Job Code:

100677

Job Family:

Library

Sub Family:

Library Operations

Primary Purpose

The primary purpose of the Senior Librarian is to manage program and project implementation in one or more Digital Resource Specialty Areas:

• Public Relations and Awareness

• Web Support and Online Library User Experience

• Online Library Catalog Support and Maintenance

• Online Web Tools Creation, Support and Maintenance

Responsibilities include proposal development, timelines, coordination of project team, facilitation, documentation, tracking and encouraging progress via the establishment and meeting of project benchmarks, and assisting with meeting deliverables. Senior Librarians apply library knowledge and experience in project design and implementation to meet the unique technology and PR needs for successful library programming and services.

•

Manage Library Public Relations and Awareness Campaigns and Materials: Work with Library Directors, County Communications and Senior Managers to develop a comprehensive PR plan for library programs and services; coordinate with Library Managers and Department Managers to develop PR for specific library programs and initiatives; Develop graphics for use on library website and social media; Develop signs for book displays and internal library use.

4

20%

•

Maintain Library Presence on Social Media:  Regularly post to WCPL social media accounts to promote library programs and services as well as to engage with the community and foster a love of books and reading; monitor social media account stats and trends to help drive and shape effective posts; utilize library social media accounts to share relevant library information with patrons re: closings, holidays, etc.

5

20%

•

Provide Library Website Review, Updates and Maintenance: Regularly review website to assure up-to-date and relevant info, as well as functionality and usability; update website as needed with information about programs, services, and policies; where applicable, contact County Web Team to address special content and structural needs for library website; oversee and support online tools used for programming and operational needs; Identify needs for specialized online tools or interfaces to support library programs and services; create custom web content and/or tools, or research and acquire vendor-based tools to meet identified needs for specialized online tools and interfaces.  

3

20%

•

Support Integrated Library System (ILS) staff in configuring, managing and troubleshooting the online catalog: Partner with ILS staff in support and troubleshooting for ILS and online catalog related issues; coordinate with ILS staff as well as library staff and managers to support Overdrive eBooks and other online resources; assist with general support for online interfaces and backend systems such as SIP ports necessary for delivery of online services; coordinate with Library IT for relevant projects; meet with Library IT regularly for project coordination.

2

20%

•

AskWCPL Customer Support: Monitor AskWCPL email address and online support portal to provide support to patrons in regard to Downloadable library content, online library content and reading resources, account and collection questions and issues, and information about library programs, services, events and policies.     

1

20%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

P3

Career Level Description:

Professional Level 3

•

Plans and manages projects that have significant impact on Work Group and Division results OR works as a technical expert within a Medical or Scientific Discipline.

•

Shares insights and analyses that inform new processes, and/or operational plans.

•

Responsible for making improvements in processes, systems, or standards to enhance performance of the Work Group.

•

Works to influence parties within and outside of the Work Group and Division regarding projects and procedures.

•

May be responsible for providing guidance, coaching and training to other employees within the Work Group.

•

Requires advanced knowledge of the Work Group and Division typically obtained through advanced education combined with experience. May have practical knowledge of project management.

•

Within Medical or Scientific Disciplines, typically requires a doctoral degree.

Qualifications

•

Master's degree in Librarianship or related field: MLS, MLIS, MIS, ML from an ALA accredited program or NC program

•

One year of experience as a librarian

•

Equivalent education and experience are NOT accepted

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Analysis

Examines data to grasp issues, draw conclusions, and solve problems.

Attention to Detail

Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.

Communication

Creates an atmosphere in which timely and high-quality information flows smoothly up and down, inside and outside of the organization; encourages open expression of ideas and opinions.

Interpersonal Skills

Treats others with courtesy, sensitivity, and respect.  Considers and responds appropriately to the needs and feelings of different people in different situations.  Perceives, assesses, and positively influences one's own and other individuals’ emotions.

Problem Solving

Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on one's knowledge and experience base, and calling on other references and resources as necessary.

Quality Assurance

Produces results or provides service that meets or exceeds organizational standards. May audit the work of others to ensure quality standards are met.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand and apply non-routine verbal and/or written instructions

Organization

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Decision Making

Make decisions that have an impact on the immediate work unit's operations and/or services

Communication

Communicate and explain a variety of information

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X