Insurance Risk Analyst

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Insurance Risk Analyst

Market Range:

MR20

Approved Date:

1/20/2021 12:33:33 PM

FLSA:

Exempt

EEO Code:

PARAPROFESSIONALS

Career Level:

P2

Career Level Description:

Professional Level 2

Job Code:

100457

Job Family:

Legal and Compliance

Sub Family:

Risk Management

Primary Purpose

Performs professional, analytical and technical functions related to Wake County's risk management and loss prevention program. Identifies risk exposures and evaluates strategies to address them. Ensures the integrity of risk management data and complies and analyzes historical loss information.

•

Manages the County’s insurance program, including work with County departments, third-party insurance brokers, and carriers to identify insurable risks, implement policies, and resolve issues across all insurance lines. Prepares and submits data for insurance renewals, assuring receipt of binders, policies, and endorsements, premium payments, and workers’ compensation audits.

1

15%

•

Leads the insurance-focused contract review process, identifies operational and contractual risks of vendor services and advises County staff on the risks and available options to transfer risks.  Establishes insurance requirements and work with the Risk Manager to determine how to mitigate exposures through review of contractual language, including vendor certificates of insurance.

2

15%

•

Serves as non-systems administrator of County’s claims reporting and management system, ensuring the integrity of data through validation and regular reconciliation of the County’s risk management system, financial management system, and the third-party claims administrator’s system.

3

15%

•

Prepares and monitors the annual budget for the County's risk management division.

4

15%

•

Allocates claims expenditures to departments monthly through processing chargeback entries.

5

10%

•

Prepares and distributes quarterly loss reports for County leadership, Risk Team members, and other County staff. Works with departments on specialized reports as needed.

6

10%

•

Manages actuarial review of the County’s self-insurance program, including development, preparation, and submission of data to the actuary consultant.

7

10%

•

Administers the County’s driver eligibility process, including MVR collection and processing and monitoring DMV notifications. Works with the Risk Manager on issues of eligibility, revocations, and reinstatements.

8

5%

•

Monitors compliance with CMS Section 111 Medicare reporting for liability claims and complete annual recertification.

9

5%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

P2

Career Level Description:

Professional Level 2

•

Works independently on projects/assignments that impact Work Group results.

•

Work is generally supervised and involves periodic process checks.

•

Responsible for making adjustments or recommended enhancements in systems and processes to solve problems or improve effectiveness of the Work Group.

•

Typically communicates within or outside the Work Group to provide information requiring some explanation or interpretation to reach agreement.

•

May provide guidance and assistance to entry level professionals or support staff.

•

Requires practical knowledge of the Work Group typically obtained through advanced education combined with experience.

Qualifications

•

Bachelor's degree in Business, Risk Management, Public Administration, or related field

•

Two years of experience in risk management or commercial insurance

•

Equivalent education and experience are accepted

•

2 Years

Public entity risk management or claims management

•

ARM, CRM, or other applicable risk management designations

•

Strong work ethic and commitment to operational excellence.

•

Excellent verbal and written communication skills.

•

Proficiency in Microsoft  Excel, PowerPoint, Word, and Outlook.

•

Ability to exercise independent and sound judgment in performing the duties of the position.

•

Strong analytical, problem-solving, and follow-up skills, with attention to detail.

•

Ability to self-manage, using organizational skills to multi-task projects with overlapping timelines in a changing environment, while maintaining accuracy.

•

Proficiency with RMIS and other systems.

•

Technical knowledge of insurance forms and industry best practices.

•

Ability to make decisions within the scope of existing policies, standards, and statutes, while using critical thinking to recommend improvements to policies and procedures.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Analysis

Examines data to grasp issues, draw conclusions, and solve problems.

Attention to Detail

Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.

Consulting

Applies knowledge of policies and procedures in the area of work to advise others across the organization on critical issues.

Reliability

Demonstrates a high level of dependability in all aspects of the job.

Technical Expertise

Applies and improves extensive or in-depth specialized knowledge, skills, and judgment to accomplish a result or to accomplish one's job effectively.

Relationship Building

Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand and apply non-routine verbal and/or written instructions

Organization

Organize and prioritize individual work schedule to manage multiple tasks and/or projects

Decision Making

Make decisions that have an impact on the immediate work unit's operations and/or services

Communication

Communicate and explain a variety of information

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X