Parks, Recreation & Open Space Assistant Director

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Parks, Recreation & Open Space Assistant Director

Market Range:

MR21

Approved Date:

2/4/2021 6:29:09 PM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

M3

Career Level Description:

Management Level 3

Job Code:

100567

Job Family:

Parks and Recreation

Sub Family:

Parks and Recreation

Primary Purpose

Supervises Park management staff providing direction on operations, conducting projects and program evaluations. Reviews both capital and operating budgets; performs research, and financial forecasting activities. Participates in the development and implementation of the Division's strategic planning efforts; in conjunction with the Parks, Recreation and Open Space Director ensure the alignment of park-specific work plans with those of the Division and by extension the Community Services Department and Wake County; and develop and maintain PROS' policies and procedures for internal and external audiences. Represents the Division in meetings and County functions and will act as the Director when needed.

•

 PROS Division Administration    

 • Assesses, develops and coordinates input into strategies, policies, plans, guidelines, and procedures for parks and open space properties including the PROS tactical and strategic initiatives.

 • Prepares written communications and presentations that effectively, concisely, and accurately describe the situation, complication, questions and solutions, conclusions, and recommendations including Division related agenda items requiring Board of Commissioner approval;

 • Develops, monitors, and manages the Division’s annual operating and CIP budgets.  Manages efforts to secure grants and other project funding sources.

 • Identifies, evaluates, and mitigates risks/hazards within the parks and open spaces.

 • Researches, benchmarks, and monitors industry trends in parks, open spaces, and their amenities to enable effective management of the County’s parks and open spaces and enable the County to exceed expectations through the delivery of exciting and innovative outcomes.

1

35%

•

Park Supervision

 • Directs and evaluates activities of park managers and division staff

 • Coordinates cultural, environmental, and recreational offerings for public, group, and outreach programs

 • Coordinates park operations including maintenance, equipment, and infrastructure

 • Lead staff development, retention, and recruitment efforts

 • Collaborates to support ongoing PROS CIP and GSA contacts

2

35%

•

Marketing and Partnerships

 • Facilitates PROS marketing efforts including print and digital media (social media and website);

 • Provides support and advice to the County Manager’s Office and Board of Commissioners, groups internal and external to the County, and PROS customers and citizens.

 • Responds to public inquiries from citizens; makes presentations to various groups.

 • Explores and facilitates County’s operational and/or funding involvement in partnership projects;

 • Develops and maintains relationships with other park related agencies - including municipal, state and federal agencies, external organizations and stakeholder groups.

 • Facilitates and implements interlocal and joint use agreements between the County and other agencies and municipalities

3

10%

•

Statistics and Technology

 • Coordinates use and/or user surveys, including analysis of survey data.

 • Explores, tests, and recommends new technologies to support division operations

 • Oversees operational relationship with division program registration vendor

 • Facilitates relationship with County Information Services and Library Information Technology

4

10%

•

Special Projects

 • Leads various one-time projects to enhance or improve current park operations or implement new opportunities. 

 • Projects could be planning, implementation or both and could involve working with internal partners (General Services Administration, Facilities Design & Construction) or outside consultants.

5

10%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

M3

Career Level Description:

Management Level 3

•

Leads Work Groups through other supervisors, managers, and/or professionals.

•

Creates and manages the execution of operational plans for a Work Group that support the achievement of the Division strategy.

•

Typically contributes to overall Division budget planning.

•

Responsible for making moderate to significant improvements of processes, systems or standards to enhance performance of Division.

•

Introduces new ideas and creative solutions to stimulate discussion and thinking in both internal and external situations.

•

Communicates within and outside the Work Group, and may communicate with other parties within the Division or externally.

•

Influences others regarding the area of responsibility’s practices and approaches.

•

Achieves goals through managing a team comprised of managers and/or professionals.

•

Has hiring, firing, promotion and reward authority for direct reports

•

Requires broad management knowledge to lead project teams in one Work Group. Typically has master-level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function.

Qualifications

•

Bachelor's degree in Business Administration, Public Administration, Parks and Recreation, History, Parks Administration or Finance

•

Two years of experience in finance, budgeting, policy or management analysis

•

Equivalent education and experience are accepted

•

3 Years

Experience supervising other management positions located at different work sites.

•

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

•

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

•

Supervision skills with ability to provide guidance and professional support to staff, offer regular feedback, hold staff accountable, and serve as a mentor

•

Excellent interpersonal, communication and customer service skills

•

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

•

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

•

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Time Management

Manages own time, priorities, and resources to achieve goals. Establishes a systematic course of action for self or others to ensure accomplishment of a specific objective. Sets priorities, goals, and timetables to achieve maximum productivity.

Communication

Creates an atmosphere in which timely and high-quality information flows smoothly up and down, inside and outside of the organization; encourages open expression of ideas and opinions.

Good Judgment

Makes decisions authoritatively and wisely, after adequately contemplating various available courses of action.

Strategic Vision

Sees the big, long-range picture and leads others accordingly.

Team Leadership

Willingly cooperates and works collaboratively toward solutions that generally benefit all involved parties; works cooperatively with others to accomplish organizational objectives. Manages staff in ways that improve their ability to succeed on the job.

Coaching & Mentoring

Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback, and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X