Park Technician

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Park Technician

Market Range:

MR11

Approved Date:

2/4/2021 6:38:12 PM

FLSA:

Non-Exempt

EEO Code:

TECHNICIANS

Career Level:

C2

Career Level Description:

Core Services Level 2

Job Code:

100566

Job Family:

Parks and Recreation

Sub Family:

Parks and Recreation

Primary Purpose

Provides a safe, enjoyable park experience by assisting with visitor services, the shared daily operational tasks, resource stewardship and they supervise part-time staff and volunteers. There are two main focus areas for the technician position: Park Maintenance and Park Programming.

Supports the Assistant Park Manager with coordinating and implementing a wide variety of program opportunities and ensuring the programs are curriculum based and of the highest quality. Involved with all aspects of programming including planning, marketing, implementation, and evaluation. Programs vary in complexity from one-hour programs to camps, special events, and adult workshops.  Handles reservations, develops exhibits, and maintains gardens.

Supports the Assistant Park Manager with coordinating and implementing a wide variety of maintenance and operational functions at a high standard. Performs general maintenance tasks including turf care, landscape and trail maintenance, building care, and facility cleanup. Conducts preventative maintenance on buildings, equipment, and utility vehicles.

•

Programming: Assists in development, planning and scheduling of park events and public programs for park visitors of all ages in both classroom and outdoor settings. Recommends and maintains programming supplies.

4

25%

•

Administration: Helps to manage the facility and program reservations/registrations, payments, and refunds. Responds to inquiries by phone and e-mail and handles customer concerns. The Park Technicians will greet  visitors and maintain positive public relations at the front desk. They may assist in the initiation of marketing and other social/digital media endeavors. The Technicians will also provide supervision of temporary staff and volunteers when serving as a "Manager on duty" or as assigned by Park management. They also will perform office tasks such as working on computer-- e-mail, filing/information storage, and purchasing supplies as needed.   

2

20%

•

Operations - Includes opening and closing of park facilities, custodial tasks, and other shared park duties. Ensures visitor/employee safety, including enforcement of park rules and regulations.  Enhances public relations through visitor contact while in the park, representing primary park(s), Wake County Parks, Recreation & Open Space and Wake County Government. 

1

30%

•

Maintenance -Performs building and grounds maintenance and facility set-up. Provides assistance for special events/meetings, both on-site and off. Performs landscape maintenance duties involving seeding, planting, pruning, mulching, etc.  Performs turf maintenance including mowing, fertilizing, herbicide application, and aeration of turf areas.  Works with contractors and inspects and maintains the park’s amenities including picnic tables, benches, water fountains, etc.  Assists in light construction projects including trails, bridges, steps, erosion control measures. 

3

25%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

C2

Career Level Description:

Core Services Level 2

•

Works to deliver day-to-day objectives that moderately impact the achievement of the Work Group results.

•

Work typically involves regular review by senior employees and/or supervisors.

•

Responsible for making minor adjustments to work methods to solve problems that are routine and typically exist in current work processes and systems. May be required to highlight areas of concerns/problems and submit or recommend solutions to supervisor in own Work Group.

•

Communicates within and outside the Work Group to obtain or explain information.

•

May provide guidance and assistance to new or entry-level employees.

•

Requires basic job knowledge of systems and procedures obtained through prior work experience or education.

Qualifications

•

High school diploma or GED

•

One year of experience working in a park setting, providing educational programming, maintaining facilities or landscaping

•

Valid Driver's License and "safe" driving record

•

CPR certification within one year of employment

•

Equivalent education and experience are accepted

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Adaptability & Flexibility

Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

Customer Service

Balances interests of a variety of clients, and readily readjusts priorities to respond effectively to pressing and changing demands for information, advice and assistance.  Anticipates and meets the needs of clients; achieves quality end products; and commits to continuous improvement of services.

Professionalism

Thinks carefully about the likely effects on others of one's words, actions, appearance, and mode of behavior. Selects the words or actions most likely to have the desired effect on the individual or group in question. Maintains calmness in stressful or adverse situations. Diplomatically handles challenging or tense interpersonal situations.

Reliability

Demonstrates a high level of dependability in all aspects of the job.

Safety

Adheres to all workplace and trade safety laws, regulations, standards, and practices.

Time Management

Manages own time, priorities, and resources to achieve goals. Establishes a systematic course of action for self or others to ensure accomplishment of a specific objective. Sets priorities, goals, and timetables to achieve maximum productivity.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand and apply non-routine verbal and/or written instructions

Organization

Organize and prioritize individual work schedule to manage multiple tasks and/or projects

Decision Making

Make decisions that have an impact on the immediate work unit's operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X