Permanency Services - Social Worker

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Permanency Services - Social Worker

Market Range:

MR18

Approved Date:

3/10/2021 5:02:11 PM

FLSA:

Non-Exempt

EEO Code:

PROFESSIONALS

Career Level:

P3

Career Level Description:

Professional Level 3

Job Code:

100574

Job Family:

Social Services

Sub Family:

Child and Family Services

Primary Purpose

The Permanency Services - Social Worker implements systems designed to ensure the safety of children in the legal custody of Wake County; promotes the health, education, and general well-being of those children. The job facilitates services designed to ensure that children in Wake County custody have a permanent family and connections by working with parents to safely reunify with their children, while concurrently working with relatives or other caregivers to be ready to adopt or assume custody of the children.

•

Plans, delivers, and coordinates services for children and families through the following tasks: gathers and reviews information to develop comprehensive family assessments; schedules and facilitates Child and Family Team meetings and Permanency Planning Action Team meetings; develops family case plans jointly with families, incorporating families’ strengths and needs; prepares referrals to services needed by children and caregivers; ensures all team members (including guardian ad litems, mental health therapists, placement providers, and other service providers) have the information needed to initiate services; facilitates introductory  meetings between parents and foster parents; and participates in concurrent planning and activities in support of children achieving permanency in a safe and timely manner.

1

30%

•

Maintains ongoing communication with and assessment of children and their caregivers to ensure safety, wellbeing, and delivery of needed services through the following tasks: conducts regular visits with children, parents, and other caretakers to assess safety, strengths, and needs; coordinates and supervises visits between children and parents; completes required child and family assessments and respective assessment tools; and maintains regular communication with service providers and family supports to determine safety, wellbeing, and family plan progress.

2

30%

•

Completes administrative tasks and documentation by the following tasks: participates in supervision and required meetings and serves on committees as requested; completes day sheets, time sheets, mileage reports, tracking forms, and other required forms; and prepares and maintains timely documentation of all services as outlined in established documentation guidelines.

3

25%

•

Participates in court actions through the preparation and delivery of court reports and testimony at multiple hearings including adjudications, permanency planning hearings, and termination of parental rights.

4

15%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

P3

Career Level Description:

Professional Level 3

•

Plans and manages projects that have significant impact on Work Group and Division results OR works as a technical expert within a Medical or Scientific Discipline.

•

Shares insights and analyses that inform new processes, and/or operational plans.

•

Responsible for making improvements in processes, systems, or standards to enhance performance of the Work Group.

•

Works to influence parties within and outside of the Work Group and Division regarding projects and procedures.

•

May be responsible for providing guidance, coaching and training to other employees within the Work Group.

•

Requires advanced knowledge of the Work Group and Division typically obtained through advanced education combined with experience. May have practical knowledge of project management.

•

Within Medical or Scientific Disciplines, typically requires a doctoral degree.

Qualifications

•

Bachelor's degree in Social Work or related field

•

Three years of job-related experience

•

Completion of the NC Child Welfare Education Collaborative (CWEC) traineeship can be substituted for 1 year of experience

•

Valid Driver's License and "safe" driving record

•

Equivalent education and experience are accepted

•

Master's Degree

MSW or equivalent degree

•

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

•

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

•

Managing one's own time and the time of others.

•

Understanding the implications of new information for both current and future problem-solving and decision-making.

•

Communicating effectively and professionally in written and oral forms.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Communication

Creates an atmosphere in which timely and high-quality information flows smoothly up and down, inside and outside of the organization; encourages open expression of ideas and opinions.

Customer Service

Balances interests of a variety of clients, and readily readjusts priorities to respond effectively to pressing and changing demands for information, advice and assistance.  Anticipates and meets the needs of clients; achieves quality end products; and commits to continuous improvement of services.

Good Judgment

Makes decisions authoritatively and wisely, after adequately contemplating various available courses of action.

Attention to Detail

Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.

Interpersonal Skills

Treats others with courtesy, sensitivity, and respect.  Considers and responds appropriately to the needs and feelings of different people in different situations.  Perceives, assesses, and positively influences one's own and other individuals’ emotions.

Professionalism

Thinks carefully about the likely effects on others of one's words, actions, appearance, and mode of behavior. Selects the words or actions most likely to have the desired effect on the individual or group in question. Maintains calmness in stressful or adverse situations. Diplomatically handles challenging or tense interpersonal situations.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize individual work schedule to manage multiple tasks and/or projects

Decision Making

Make decisions that have an impact on the individual's work

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X