Child Welfare Trainer

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Child Welfare Trainer

Market Range:

MR18

Approved Date:

6/1/2021 11:54:21 AM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

P2

Career Level Description:

Professional Level 2

Job Code:

100134

Job Family:

Social Services

Sub Family:

CQI, Training and Development

Primary Purpose

Develops and delivers division-wide training including assessing and evaluating training needs, identifying learning objectives, developing training plans and materials, and providing training instruction and delivery.  Consults with managers, supervisors, and other subject matter experts to identify key performance opportunities and partners in the development of solutions that address root causes and successfully enables employees to perform at their best, grow their capabilities, and deliver effective services.

•

Develops and delivers effective training curricula to address identified training needs for division, as outlined in Training Plan. Monitors staff learning, comfort,  implementation, and operationalization needs. Ensures training aligns with state and federal legislation, policy expectations, and county protocols. Obtains and sustains knowledge about adult learning styles and providing effective training to large groups. Utilizes technology to deliver training through web-based solutions.

1

55%

•

Implements and evaluates effective onboarding of new staff.  Monitors new and existing staff adherence to state and county training requirements. Assures compliance with state and federal laws, state standards, social work "best practices," and county protocols.

2

20%

•

Evaluates continuously trainings delivered to identify and address areas in need of improvement.  Gathers feedback from county leadership, the state, peers and trainees to ensure training meets their needs. Monitors and incorporate trainee experiences into curriculum development and training delivery for an improved learning experience and achievement of objectives.

3

20%

•

Participates in committees and program improvement activities, when requested. Participates in webinars or training related to the operationalization of the state automated case management system and child welfare practice. Supports project management activities related to the implementation and operationalization of the state automated case management system, new policies, practices, and systems.

4

5%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

P2

Career Level Description:

Professional Level 2

•

Works independently on projects/assignments that impact Work Group results.

•

Work is generally supervised and involves periodic process checks.

•

Responsible for making adjustments or recommended enhancements in systems and processes to solve problems or improve effectiveness of the Work Group.

•

Typically communicates within or outside the Work Group to provide information requiring some explanation or interpretation to reach agreement.

•

May provide guidance and assistance to entry level professionals or support staff.

•

Requires practical knowledge of the Work Group typically obtained through advanced education combined with experience.

Qualifications

•

Bachelor's degree

•

Three years of job-related experience

•

Equivalent education and experience are accepted

•

Master's Degree

Social Work or related field

•

5 Years

Direct child welfare practice

And

•

2 Years

Supervisory or leadership experience

And

•

2 Years

Professional training experience

•

Valid Drivers License and Safe Driving Record

•

Knowledge of adult learning styles and training best practices

•

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

•

Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

•

Teaching others how to do something.

•

Knowledge of Child Welfare’s current laws, policies, and effective social work practices

•

Competent in Microsoft Office 365 products and relevant training technology

•

Strong leadership and supervisory skills

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Interpersonal Skills

Treats others with courtesy, sensitivity, and respect.  Considers and responds appropriately to the needs and feelings of different people in different situations.  Perceives, assesses, and positively influences one's own and other individuals’ emotions.

Professionalism

Thinks carefully about the likely effects on others of one's words, actions, appearance, and mode of behavior. Selects the words or actions most likely to have the desired effect on the individual or group in question. Maintains calmness in stressful or adverse situations. Diplomatically handles challenging or tense interpersonal situations.

Results Orientation

Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence. Shows a passion for improving the delivery of services with a commitment to continuous improvement.

Technical Expertise

Applies and improves extensive or in-depth specialized knowledge, skills, and judgment to accomplish a result or to accomplish one's job effectively.

Speaking

Effectively transfers thoughts and expresses ideas orally or verbally in individual or group situations.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize individual work schedule to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X