Director of Housing Affordability & Community Revitalization

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Director of Housing Affordability & Community Revitalization

Market Range:

MR26

Approved Date:

4/24/2024 1:27:48 PM

FLSA:

Exempt

EEO Code:

OFFICIALS AND ADMINISTRATORS

Career Level:

L1

Career Level Description:

Leadership Level 1

Job Code:

100241

Job Family:

SS - Social Services

Sub Family:

HOUSV - Housing Services

Primary Purpose

Leads the Affordable Housing and Community Revitalization department while developing high-quality business strategies and plans aligned with short and long-term Board of Commissioners' goals and objectives. Deploys effective tools to increase the production of affordable housing and reduce the loss of existing units with the goal of ensuring that affordable housing options exist for current and future Wake County residents.

Provides executive leadership in addressing Wake County's current and growing housing affordability crisis. Addresses policy, resource development, and options to implement Wake County's 20-year Comprehensive Affordable Housing Plan. Provides recommendations to increase the stock of new, and reduce the loss of existing, affordable housing. Provides direction and oversight of Wake County's Veterans Services Division.

•

Administers programs designed to support achievement of associated goals included in the Wake County Strategic Plan

1

20%

•

Creates and refines policies to support the creation and preservation of housing solutions for residents at all economic levels

2

10%

•

Fosters and maintains partnerships with nonprofits, lenders, developers, and other partners necessary to support implementation of recommended tools

3

10%

•

Oversees the operations of the Wake County Veterans’ Services Division

4

10%

•

Creates and oversees public engagement strategies and campaigns to heighten awareness and support of housing initiatives and to solicit public input

5

10%

•

Identifies funding strategies to achieve departmental goals

6

10%

•

Ensures the production of periodic departmental reports to track the state of the County’s housing initiatives and evaluates progress toward stated goals and objectives

7

10%

•

Builds and strengthens partner capacity through collaboration between the County, municipalities, and other entities

8

10%

•

Participates with community-based organizations and other units of government to address the needs of the unhoused and those at-risk of being unhoused in our community

9

10%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

L1

Career Level Description:

Leadership Level 1

•

Head of a Department.

•

Creates overall operational plans for Department.  Results  impact overall County goals.

•

Responsible for improving upon parts of an entire process or system, leveraging personal past experiences as well as extensive information gathering.

•

Commits resources to pursue innovative solutions and champions innovative projects.

•

Communicates with parties within and outside of own job function, and typically has responsibilities for communicating with parties external to the organization, which may include elected officials, leadership peers, customers or vendors.

•

May negotiate and compromise to influence internal and external parties to accept concepts, practices and approaches of the Department.

•

Achieves results through multiple teams of Divisions.

•

Ensures appropriate selection, organization, and leadership of Division/Function; coaches and develops Division leaders.

•

Requires advanced general management and leadership capability to lead Division teams. Typically has broader practical experience across multiple disciplines within the County.

Qualifications

•

Bachelor's degree in Public Administration, Business Administration, or a closely-related field

•

Eight years of experience in housing affordability development and administration, including at least four years of supervisory experience

•

Equivalent education and experience are accepted

•

Master's Degree

Public Administration, Business Administration, or a closely-related field

•

10 Years

Progressively responsible and innovative experience managing local, state, or federal housing initiatives while overseeing compliance with complex rules and regulations

•

Results-driven, forward-thinking and a creative / innovative problem-solver.

•

Detailed understanding of national best practice housing strategies.

•

Ability to build and lead a team of diverse, high-performing subject matter experts in the accomplishment of assigned strategic initiatives

•

In-depth knowledge of local, state, and federal housing initiatives, funding opportunities, and regulatory requirements.

•

Ability to analyze, synthesize, and evaluate a variety of data for use in program development and analysis.

•

Critical problem-solving and analytical thinking skills to identify program needs and propose viable solutions.

•

Demonstrated collaboration and consensus building skills. Ability to develop and maintain positive working relationships at all levels inside and outside the organization. Possess high ethical standards and integrity. 

•

Ability to lead and operate in a dynamic environment with high expectations for both producing work and managing others.

•

Ability to clearly articulate expectations, hold others accountable, and listen effectively while being honest, open, and transparent. Highly effective communicator, both oral and written. 

•

Ability to translate complex issues into easily understandable concepts for a variety of audiences.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Change Management

Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace.

Fiscal Accountability

Follows fiscal guidelines, regulations, principles, and standards when committing fiscal resources or processing financial transactions. Understands the organization's financial processes.  Prepares, justifies, and administers the program or project budget. Oversees procurement and contracting to achieve desired results. Monitors expenditures and uses cost-benefit thinking to set priorities. 

Human Resource Management

Knowledge of employee development concepts, principles, and practices related to planning, evaluating, and administering performance management, training, organizational development, and career development initiatives.

Organizational Alignment

Ensures the organization’s goals and objectives align with the County’s mission and vision.

Strategic Vision

Sees the big, long-range picture and leads others accordingly.

Team Leadership

Willingly cooperates and works collaboratively toward solutions that generally benefit all involved parties; works cooperatively with others to accomplish organizational objectives. Manages staff in ways that improve their ability to succeed on the job.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X