HRTMS Job Description Management | Food Security Program Manager J o b D e s c r i p t i o n | | |
Job Information | | | Title: | Food Security Program Manager | | | Market Range: | MR19 | | | Approved Date: | 5/5/2021 2:49:48 PM | | | FLSA: | Exempt | | | EEO Code: | PROFESSIONALS | | | Career Level: | P2 | | | Career Level Description: | Professional Level 2 | | | Job Code: | 100387 | | | Job Family: | Social Services | | | Sub Family: | Nutrition - Social Services | | | | | | Primary Purpose | Facilitates the engagement, contribution and measurement of collective effort towards the attainment of shared outcomes related to food security and food access in the County. Provides strategic oversight and coordination of integrated efforts in Wake County jointly administered by Cooperative Extension and Wake County Human Services. | | | | | | | | |
Essential Functions | | | Priority | % Time | • | Convenes and facilitates shared decision-making and alignment of resources through collective impact infrastructure to achieve food security outcomes. | 1 | 20% | • | Develops and manages grants and contracts aligned with priority strategies and outcomes. | 2 | 20% | • | Develops, promotes and manages strategic activities and services unique to priority populations, geographic areas and/or other strategic initiatives. | 3 | 20% | • | Establishes and supports regional infrastructure for coordination and reporting of strategic activities. | 4 | 10% | • | Establishes shared measurement system for determining results of collective efforts related to food security across multiple sectors, county-wide. | 5 | 10% | • | Recommends strategic framework, aligned measures and actions to senior County officials. Prepares and provides reports and presentations regularly to the County Manager, County Commissioners and University leaders. | 6 | 10% | • | Develops and maintains positive relationships with high level strategic partners in University system, within Wake County leadership structure and within the community. | 7 | 10% | | | | | | | |
Position(s) may perform other duties in addition to the above as assigned by management. | | *IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training. | | Career Level Dimensions | Career Level: | P2 | Career Level Description: | Professional Level 2 | | | |
County Impact | • | Works independently on projects/assignments that impact Work Group results. | • | Work is generally supervised and involves periodic process checks. | | | |
Innovation and Complexity | • | Responsible for making adjustments or recommended enhancements in systems and processes to solve problems or improve effectiveness of the Work Group. | | | |
Communication and Influence | • | Typically communicates within or outside the Work Group to provide information requiring some explanation or interpretation to reach agreement. | | | |
Leadership | • | May provide guidance and assistance to entry level professionals or support staff. | | | |
Knowledge and Experience | • | Requires practical knowledge of the Work Group typically obtained through advanced education combined with experience. | | | |
Required Education | • | Bachelor's degree in Human Services, Health or related field | | | |
Required Experience | • | Five years of job-related experience | | | |
Qualification Equivalency | • | Equivalent education and experience are accepted | | | |
Preferred Education | • | Master's Degree | Public Administration, Human Services, Education or Agriculture or related field. | | | | | | | | |
Preferred Experience | | Years of Experience | Experience Details | | • | 3 Years | Leadership & facilitation of community collaboration in a diverse/cross sector setting. | And | • | 2 Years | Experience working with elected officials, policy-makers, senior management and community leaders in highly visible role. | And | • | 3 Years | Experience developing a shared measurement system for accountability. | And | | | | | | | |
Preferred Licenses and Certifications |
Knowledge, Skills and Abilities | • | Strong written and verbal communication skills. | • | Ability to exercise significant judgment and discretion in applying and interpreting policies and procedures | • | Considerable specialized knowledge of the program area | • | Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. | • | Advanced critical thinking and project management skills with ability to multi-task and prioritize | • | Ability to maintain positive work relationships across the organization | • | Being aware of others' reactions and understanding why they react as they do. | • | Supervision skills with ability to provide guidance and professional support to staff, offer regular feedback, hold staff accountable, and serve as a mentor | • | Determining how money will be spent to get the work done, and accounting for these expenditures. | | | |
An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. | | Competencies |
Individual Contributor Competencies | Analysis | Examines data to grasp issues, draw conclusions, and solve problems. | Interpersonal Skills | Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations. Perceives, assesses, and positively influences one's own and other individuals’ emotions. | Initiative | Does more than is required or expected in the job; does things that no one has requested that will improve or enhance products and services, avoid problems, or develop entrepreneurial opportunities. Plans ahead for upcoming problems or opportunities and takes appropriate action. | | | |
Leadership Competencies | Cooperative Leadership | Promotes and generates cooperation among one's peers in leadership to achieve a collective outcome; fosters the development of a common vision and fully participates in creating a unified leadership team that gets results. | Influence | Asserts own ideas and persuades others, gaining support and commitment from others; mobilizes people to take action, using creative approaches to motivate others to meet organizational goals. | Fiscal Accountability | Follows fiscal guidelines, regulations, principles, and standards when committing fiscal resources or processing financial transactions. Understands the organization's financial processes. Prepares, justifies, and administers the program or project budget. Oversees procurement and contracting to achieve desired results. Monitors expenditures and uses cost-benefit thinking to set priorities. | | | |
Core Competencies | Integrity | Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards. | Accountability | Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making. | Diversity | Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community. | Collaboration | Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation. | Continuous Improvement | Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally. | Wellness | Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same. | Service Orientation | Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers. | | | |
ADA Checklist | | The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions | Standard ADA Selection: | Office Environment | | | | |
Physical Demands | | N/A | Rarely | Occasionally | Frequently | Constantly | Standing | | | X | | | Walking | | | | X | | Sitting | | | | X | | Lifting/Carrying 0-10 pounds | | | | X | | Lifting/Carrying 10-20 pounds | | | | X | | Lifting/Carrying 20-50 pounds | | X | | | | Lifting/Carrying 50-100 pounds | | X | | | | Pushing | | X | | | | Pulling | | X | | | | Climbing | | X | | | | Balancing | | X | | | | Stooping | | X | | | | Kneeling | | X | | | | Crouching | | X | | | | Crawling | | X | | | | Reaching | | X | | | | Handling | | X | | | | Grasping | | X | | | | Fingering | | X | | | | Feeling | | X | | | | Talking | | | | X | | Hearing | | | | X | | Visual Perception | | | | X | | Repetitive Motions | | | X | | | Eye/Hand/Foot Coordination | | X | | | | | | | | | | | | | | |
Mental Demands | | N/A | Rarely | Occasionally | Frequently | Constantly | Memorization/Concentration | | | X | | | Learning/Knowledge Retention | | | | X | | Preparing/Analyzing Numerical Figures | | | | X | | Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.) | | | | X | | Analyzing/Examining/Testing Data | | | X | | | Emotional/Behavioral Self-Regulation | | | X | | | Interacting with Others | | | | X | | Comprehension | | | | X | | Organization | | | | X | | Decision Making | | | | X | | | | | | | | | | | | |
Mental Capability/Cognitive Requirements | Comprehension | Understand complex problems and collaborate to explore alternative solutions | | | |
Organization | Organize and prioritize the work schedules of others to manage multiple tasks and/or projects |
Decision Making | Make decisions that have significant impact on a department's credibility, operations and/or services |
Communication | Communicate in-depth information for the purpose of interpreting and/or negotiating |
Working Environment | | N/A | Yes | No | Extreme cold | | | X | Extreme heat | | | X | Humid | | | X | Wet | | | X | Noise | | | X | Hazards | | | X | Temperature Change | | | X | Atmospheric Conditions | | | X | Vibration | | | X | Computers/Monitors | | X | | | | | | | | |
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