Housing Manager

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Housing Manager

Market Range:

MR21

Approved Date:

6/1/2021 2:14:31 PM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

M3

Career Level Description:

Management Level 3

Job Code:

100426

Job Family:

Social Services

Sub Family:

Housing Services

Primary Purpose

Leads a team in implementing programs and projects furthering affordable housing development, housing rehabilitation, Federal compliance and loan portfolio management. Supervises a team of staff who perform project delivery, monitoring, reporting, and loan/grant administration activities for the daily operations of several programs in the Equitable Housing and Community Development Division. Ensure program compliance with Federal grant requirements, track and report data metrics, work with external and internal partners or clients to provide education and resources related to the production and preservation of affordable housing, and develop plans to ensure successful housing outcomes

•

Supervise, mentor and direct staff to achieve program/agency/consumer outcomes for Elderly & Disabled Housing Rehab, Emergency Rehab, Affordable Housing Development Program, Housing Loan Portfolio, and several Federal compliance functions such as Environmental Review, Davis Bacon, Section 3 and MWBE

1

40%

•

Identify, apply and manage Federal, State and local funding, including HUD and County, funding for identified programs. Supervise the compilation of data for quarterly and yearly progress reports, such as CAPER. Ensure Federal grant compliance.

2

30%

•

Implement and manage programs as identified in the 20-year, Comprehensive Affordable Housing Plan and as identified by the Division Director. Coordinate across division with housing and homeless services program managers to ensure integration, efficiency and effectiveness of services throughout the housing continuum.

3

20%

•

Manage and maintain strong relationships with contracted partners, property managers, developers and municipal staff

4

10%

Position(s) may perform other duties in addition to the above as assigned by management.

•

Performs other tasks as assigned by supervisor.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

M3

Career Level Description:

Management Level 3

•

Leads Work Groups through other supervisors, managers, and/or professionals.

•

Creates and manages the execution of operational plans for a Work Group that support the achievement of the Division strategy.

•

Typically contributes to overall Division budget planning.

•

Responsible for making moderate to significant improvements of processes, systems or standards to enhance performance of Division.

•

Introduces new ideas and creative solutions to stimulate discussion and thinking in both internal and external situations.

•

Communicates within and outside the Work Group, and may communicate with other parties within the Division or externally.

•

Influences others regarding the area of responsibility’s practices and approaches.

•

Achieves goals through managing a team comprised of managers and/or professionals.

•

Has hiring, firing, promotion and reward authority for direct reports

•

Requires broad management knowledge to lead project teams in one Work Group. Typically has master-level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function.

Qualifications

•

Bachelor's degree in Human Services, Health or related field

•

Five years of experience human services, preferably within the employment area

•

Equivalent education and experience are accepted

•

Master's Degree

Housing and Community Development, Planning or Public Administration

Or

•

5 Years

Community development project coordination, economic development, loan administration, or financing. Familiarity interpreting policy and maintaining Federal or State grant compliance.

•

Detailed understanding of various housing strategies, grants and compliance

•

Excellent speaking, listening and written communication skills, ability to negotiate complex financial transactions and facilitate the implementation of new programs

•

Demonstrated successful ability to lead with willingness to examine relevant viewpoints and explores alternative approaches.

•

Critical problem solving and analytical thinking skills to identify program needs and propose viable solutions

•

Ability to convey information clearly and concisely either verbally, in writing, or in a presentation to ensure understanding of the information and the message. Ability to listen and respond appropriately to others

•

Possesses the ability to manage a number of priorities simultaneously, as well as establish and meet deadlines

•

Ability to build solid cross-functional relationships internally and externally to identify and maintain partnerships and research best practices

•

Administer and comply with Federally funded programs, including experience creating, monitoring and managing a budget

•

Ability to take prompt action to accomplish objectives. Ability to take action to achieve goals beyond what is required. Ability to be proactive

•

Provides excellent customer service in all interactions, including the ability to make decisions without regard to that personal prejudices, biases, and experiences.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Attention to Detail

Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.

Communication

Creates an atmosphere in which timely and high-quality information flows smoothly up and down, inside and outside of the organization; encourages open expression of ideas and opinions.

Enforcing Laws, Rules & Regulations

Enforces governmental laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable.

Initiative

Does more than is required or expected in the job; does things that no one has requested that will improve or enhance products and services, avoid problems, or develop entrepreneurial opportunities. Plans ahead for upcoming problems or opportunities and takes appropriate action.

Coaching & Mentoring

Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback, and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem.

Fiscal Accountability

Follows fiscal guidelines, regulations, principles, and standards when committing fiscal resources or processing financial transactions. Understands the organization's financial processes.  Prepares, justifies, and administers the program or project budget. Oversees procurement and contracting to achieve desired results. Monitors expenditures and uses cost-benefit thinking to set priorities. 

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Decision Making

Make decisions that have an impact on the immediate work unit's operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X