Technology Forensic Manager

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Technology Forensic Manager

Market Range:

BI18

Approved Date:

2/15/2021 11:37:43 AM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

M2

Career Level Description:

Management Level 2

Job Code:

100769

Job Family:

Forensics and Investigations

Sub Family:

Forensics and Investigations Management

Primary Purpose

Oversees and manages multiple digital related forensic units or disciplines and the evidence control function within the CCBI Crime Laboratory including the Computer Systems Administrator, the Digital Evidence Unit, the Forensic Photographic Services Unit and the Evidence Control Unit. Coordinates and manages daily work schedules, unit on-call availability and training opportunities. Ensures fiscal responsibility, researches equipment and supply needs, assists in the development and updates of performance benchmarks, reviews all personnel actions to include employment applications, salary increases, and disciplinary actions. Drafts and suggests new policy/procedure changes or identifies the need to modify established policy/procedures to ensure unit operations maintain consistency with agency and crime laboratory goals. Works closely and continually with staff/supervisors assigned to Crime Laboratory unit(s). Maintains proficiency and current knowledge in laws and legal rulings and keeps abreast of continuous scientific advancements in the forensic arena by regularly reviewing and researching forensic science journals and publications. Ensures staff competency and efficiency by locating appropriate and advanced training seminars and classes. Reviews work performance and develops annual budget for all materials, equipment and manpower needs projected. Investigates technical problems and develops corrective actions. Performs technical reviews and final approval of analyses and reports issued by forensic staff in each unit. Evaluates courtroom testimony and provides feedback. Coordinates and/or oversees the training of new staff. Coordinates staff proficiency training, attends conferences and participates in professional organizations.  

•

Assists the Computer System Administrator with development, implementation and maintenance of the LIMS system. Customizes system features to meet agency needs. Ensures staff training for proficiency. Develops budget for maintenance and future needs regarding the LIMS system.

1

50%

•

Supervises staff of the Digital Evidence unit, the Computer Systems Administrator, the Forensic Photography Unit and the Evidence Receiving Unit. Evaluates and conducts annual performance reviews. Coordinates staff development and addresses performance issues.

2

25%

•

Establishes and maintains unit operations and service expectations. Ensures procedures and practices promote the efficient delivery of services in alignment with agency goals. Ensures resources are utilized efficiently within units of responsibility.

3

10%

•

Serves as a liaison with external customers and vendors and proposes and coordinates policy/procedure additions or modifications. Establishes staff expectations and performance benchmarks within units.

4

10%

•

Identifies, anticipates and/or requests budgetary needs within supervised units. Makes and/or reviews purchases.  Advocates for necessary expansions or capital improvement projects. Makes purchases necessary for daily operations within units.

5

5%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

M2

Career Level Description:

Management Level 2

•

Fully accountable for implementing operational plans for a Work Group with measurable contribution on Division results.

•

May have budget accountability.

•

Responsible for making moderate improvements of processes, systems or standards to enhance performance of the Work Group.

•

Supports and utilizes the innovations of others to improve on solutions, approaches and technologies.

•

Communicates within and outside the Work Group, and may communicate with other parties within the Division.

•

Sometimes requires ability to influence others outside of own job area on policies, practices and procedures.

•

Manages professionals. Leads, directs and reviews the work of team members in order to accomplish operational plans and results.

•

Has hiring, firing, promotion, performance and reward authority for direct reports.

•

Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one job area. Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization.

Qualifications

•

Bachelor's degree in Criminal Justice, Natural/Forensic Science or related field

•

Three years of experience in the management or administration of crime laboratory disciplines

•

Equivalent education and experience are accepted

•

Excellent oral and written communication and presentation skills.

•

Ability to plan, direct, organize and coordinate projects.

•

Ability to analyze problems, identify and evaluate alternative solutions, make decisions and recommendations and resolve problems.

•

Ability to make effective decisions or recommendations to resolve and mediate conflicts.

•

Ability to positively and successfully manage subordinate staff members and maintain an emphasis on professional development.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Interpersonal Skills

Treats others with courtesy, sensitivity, and respect.  Considers and responds appropriately to the needs and feelings of different people in different situations.  Perceives, assesses, and positively influences one's own and other individuals’ emotions.

Problem Solving

Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on one's knowledge and experience base, and calling on other references and resources as necessary.

Change Management

Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace.

Coaching & Mentoring

Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback, and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem.

Team Leadership

Willingly cooperates and works collaboratively toward solutions that generally benefit all involved parties; works cooperatively with others to accomplish organizational objectives. Manages staff in ways that improve their ability to succeed on the job.

Technology Management

Keeps up-to-date on technological developments. Makes effective use of technology to achieve results. Ensures access to and security of technology systems.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X