HRTMS Job Description Management | Emergency Management Operations Manager J o b D e s c r i p t i o n | | |
Job Information | | | Title: | Emergency Management Operations Manager | | | Market Range: | FE13 | | | Approved Date: | 4/27/2021 2:21:05 PM | | | FLSA: | Exempt | | | EEO Code: | PROFESSIONALS | | | Career Level: | M2 | | | Career Level Description: | Management Level 2 | | | Job Code: | 100828 | | | Job Family: | Fire Services | | | Sub Family: | Fire Services Operations | | | | | | Primary Purpose | Manages the daily operations of field services operations and planning including but not limited to emergency field response, emergency response coordination and planning in the areas of fixed nuclear sites, hazardous materials, emergency response and homeland security. | | | | | | | | |
Essential Functions | | | Priority | % Time | • | Manages the Emergency Management operational program goals, objectives and performance measures. Documents and reports status of performance measures and develops solutions to overcome obstacles. | 1 | 40% | • | Supervises Staff Duty Officers and Planners associated with core Emergency Management programs. Monitors employee performance and performs performance reviews. | 2 | 10% | • | Fulfills duties of the Deputy Director in his/her absence fulfilling legal requirements including operating the Emergency Operations Center. | 3 | 10% | • | Coordinates multiple programs ensuring alignment with complimentary programs within and outside of the Emergency Management Division. | 4 | 40% | | | | | | | |
Position(s) may perform other duties in addition to the above as assigned by management. | | *IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training. | | Career Level Dimensions | Career Level: | M2 | Career Level Description: | Management Level 2 | | | |
County Impact | • | Fully accountable for implementing operational plans for a Work Group with measurable contribution on Division results. | • | May have budget accountability. | | | |
Innovation and Complexity | • | Responsible for making moderate improvements of processes, systems or standards to enhance performance of the Work Group. | • | Supports and utilizes the innovations of others to improve on solutions, approaches and technologies. | | | |
Communication and Influence | • | Communicates within and outside the Work Group, and may communicate with other parties within the Division. | • | Sometimes requires ability to influence others outside of own job area on policies, practices and procedures. | | | |
Leadership | • | Manages professionals. Leads, directs and reviews the work of team members in order to accomplish operational plans and results. | • | Has hiring, firing, promotion, performance and reward authority for direct reports. | | | |
Knowledge and Experience | • | Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one job area. Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization. | | | |
Required Education | • | Bachelor’s degree in Emergency Management or related field. | | | |
Required Experience | • | Five years of emergency management experience. | | | |
Qualification Equivalency | • | Equivalent education and experience are accepted | | | |
Preferred Licenses and Certifications |
Knowledge, Skills and Abilities | • | Strong communication and interpersonal skills to work across a broad spectrum of personalities. | • | Ability to demonstrate excellence in critical thinking, communications and conflict resolution. | • | Excellent verbal and written communications skills. | • | Excellent interpersonal and professional presentation skills. | • | Ability to handle confidential matters with discretion. | • | Exceptional leadership skills with the ability to provide guidance and professional support to staff, offer regular feedback, hold staff accountable, and serve as a mentor. | | | |
An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. | | Competencies |
Individual Contributor Competencies | Attention to Detail | Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently. | Problem Solving | Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on one's knowledge and experience base, and calling on other references and resources as necessary. | Consulting | Applies knowledge of policies and procedures in the area of work to advise others across the organization on critical issues. | | | |
Leadership Competencies | Team Leadership | Willingly cooperates and works collaboratively toward solutions that generally benefit all involved parties; works cooperatively with others to accomplish organizational objectives. Manages staff in ways that improve their ability to succeed on the job. | Coaching & Mentoring | Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback, and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem. | | | |
Core Competencies | Integrity | Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards. | Accountability | Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making. | Diversity | Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community. | Collaboration | Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation. | Continuous Improvement | Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally. | Wellness | Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same. | Service Orientation | Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers. | | | |
ADA Checklist | | The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions | Standard ADA Selection: | All Others | | | | |
Physical Demands | | N/A | Rarely | Occasionally | Frequently | Constantly | Standing | | | X | | | Walking | | | X | | | Sitting | | | | | X | Lifting/Carrying 0-10 pounds | | | | X | | Lifting/Carrying 10-20 pounds | | | X | | | Lifting/Carrying 20-50 pounds | | X | | | | Lifting/Carrying 50-100 pounds | | X | | | | Pushing | | X | | | | Pulling | | X | | | | Climbing | | X | | | | Balancing | | X | | | | Stooping | | X | | | | Kneeling | | X | | | | Crouching | | X | | | | Crawling | | X | | | | Reaching | | X | | | | Handling | | X | | | | Grasping | | X | | | | Fingering | | X | | | | Feeling | | X | | | | Talking | | | | X | | Hearing | | | | X | | Visual Perception | | | X | | | Repetitive Motions | | | | X | | Eye/Hand/Foot Coordination | | X | | | | | | | | | | | | | | |
Mental Demands | | N/A | Rarely | Occasionally | Frequently | Constantly | Memorization/Concentration | | | | X | | Learning/Knowledge Retention | | | | X | | Preparing/Analyzing Numerical Figures | | | X | | | Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.) | | | | | X | Analyzing/Examining/Testing Data | | X | | | | Emotional/Behavioral Self-Regulation | | | X | | | Interacting with Others | | | | X | | High Stress Situations | | | X | | | Dangerous Situations | | X | | | | Emergency Situations | | | X | | | Incarcerated Individuals | X | | | | | Combative Individuals | X | | | | | Animals | X | | | | | Comprehension | | | | X | | Organization | | | X | | | Decision Making | | | X | | | | | | | | | | | | | |
Mental Capability/Cognitive Requirements | Comprehension | Understand and apply non-routine verbal and/or written instructions | | | |
Organization | Organize actions to complete sequential and/or routine tasks |
Decision Making | Make decisions that have an impact on the immediate work unit's operations and/or services |
Communication | Communicate in-depth information for the purpose of interpreting and/or negotiating |
Working Environment | | N/A | Yes | No | Extreme cold | | | X | Extreme heat | | | X | Humid | | | X | Wet | | | X | Noise | | | X | Hazards | | | X | Temperature Change | | | X | Atmospheric Conditions | | | X | Vibration | | | X | Computers/Monitors | | X | | Extreme Darkness | | | X | Extreme Brightness | | | X | Radiation | | | X | Chemicals/Hazardous Waste | | | X | Gases/Gas Leaks | | | X | Electrical Hazards | | | X | Acidid or Harsh Substances | | | X | Infectious Bacteria/Viruses | | | X | Infectious Diseases | | | X | Blood-Borne Pathogens | | | X | Fumes/Airborne Particles | | | X | Allergens (variety) | | | X | Confined Spaces | | | X | High or Precarious Places | | | X | Ladders/Step Stools | | | X | Moving Mechanical Parts | | | X | Operating Vehicle | | X | | Operating Light Equipment | | X | | Operating Heavy Equipment | | X | | | | | | | | |
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