Environmental Consultant - Quality Improvement

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Environmental Consultant - Quality Improvement

Market Range:

MR20

Approved Date:

7/11/2022 3:34:13 PM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

P3

Career Level Description:

Professional Level 3

Job Code:

100843

Job Family:

Environmental Services

Sub Family:

Environmental Health and Safety

Primary Purpose

Supports excellent customer experience by using strong project management, analytical, and reporting skills to streamline technical environmental health processes that are constrained by regulations and enforcement standards. Coordinates quality improvement initiatives that affect external customers including architects, builders, facility operators, and municipal partners. Develops interventions and strategies based on the technical aspects of our division, analyzing data to support the program managers in making policy decisions. Surveys stakeholders and develops solutions that improve their experience without jeopardizing compliance with requirements.

•

Coordinates quality improvement initiatives that affect external customers including architects, builders, facility operators, and municipal partners. Supports excellent customer experience by using strong project management, analytical, and reporting skills to streamline technical environmental health processes are constrained by regulations and enforcement standards. Serves as a primary support for the managers by managing projects and offering recommendations for their consensus.

1

40%

•

Develops metrics that show the effectiveness of the program. Recommends strategies to address inconsistencies. Metrics include both quantitative (turnaround time) and qualitative (customer survey) data. Maintains and analyzes division data and develops reports for review. Creates reports that assist managers with program decisions. Assists with budget preparation and monitoring.

2

20%

•

Manages external surveys, training tools (videos, etc.), and communication such as the website, that support customer experience.

3

20%

•

Supports environmental health and safety processes such as database management, plan review, permitting, and inspection and outbreak investigation.

4

20%

Position(s) may perform other duties in addition to the above as assigned by management.

•

Fulfills other duties as required by the department, including disaster and emergency response

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

P3

Career Level Description:

Professional Level 3

•

Plans and manages projects that have significant impact on Work Group and Division results OR works as a technical expert within a Medical or Scientific Discipline.

•

Shares insights and analyses that inform new processes, and/or operational plans.

•

Responsible for making improvements in processes, systems, or standards to enhance performance of the Work Group.

•

Works to influence parties within and outside of the Work Group and Division regarding projects and procedures.

•

May be responsible for providing guidance, coaching and training to other employees within the Work Group.

•

Requires advanced knowledge of the Work Group and Division typically obtained through advanced education combined with experience. May have practical knowledge of project management.

•

Within Medical or Scientific Disciplines, typically requires a doctoral degree.

Qualifications

•

Bachelor's degree in science or a related technical field

•

Three years of experience in environmental health, process improvement, project management, and/or data analysis

•

Valid drivers license and a "safe" driving record

•

Equivalent education and experience are accepted

•

Strong interpersonal, written, and oral communication skills being able to succinctly communicate, market and sell practical EHS&S solutions to all levels of company/business/and facility personnel. 

•

Can effectively lead and motivate teams engaging people acting as a role model.

•

Advanced understanding of EHS regulations, management systems, regulatory agencies, trends and resources. Excellent verbal and written communications skills. Must be able to effectively communicate with all levels of the organization.

•

Excellent interpersonal communication skills are required. Anticipate problems and communicate solutions before college staff and students are in jeopardy of injury.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Consulting

Applies knowledge of policies and procedures in the area of work to advise others across the organization on critical issues.

Analysis

Examines data to grasp issues, draw conclusions, and solve problems.

Good Judgment

Makes decisions authoritatively and wisely, after adequately contemplating various available courses of action.

Interpersonal Skills

Treats others with courtesy, sensitivity, and respect.  Considers and responds appropriately to the needs and feelings of different people in different situations.  Perceives, assesses, and positively influences one's own and other individuals’ emotions.

Writing

Conveys ideas and facts in writing using language the reader will best understand.

Communication

Creates an atmosphere in which timely and high-quality information flows smoothly up and down, inside and outside of the organization; encourages open expression of ideas and opinions.

Influence

Asserts own ideas and persuades others, gaining support and commitment from others; mobilizes people to take action, using creative approaches to motivate others to meet organizational goals.

Change Management

Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace.

Cooperative Leadership

Promotes and generates cooperation among one's peers in leadership to achieve a collective outcome; fosters the development of a common vision and fully participates in creating a unified leadership team that gets results.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X