Research, Systems & Data Division Director

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Research, Systems & Data Division Director

Market Range:

MR22

Approved Date:

3/8/2024 1:08:27 PM

FLSA:

Exempt

EEO Code:

PROFESSIONALS

Career Level:

M4

Career Level Description:

Management Level 4

Job Code:

100874

Job Family:

Social Services

Sub Family:

Housing Services

Primary Purpose

The purpose of this position is to provide leadership and guidance to program managers and staff responsible for the delivery of services for those programs and projects assigned to the Landlord Engagement Division. This role oversees the strategic and tactical decisions for Housing Department's business intelligence and analytics solutions.

•

Works under the supervision of the HACR Deputy Director, receiving general direction, guidance, and approvals. Exercises direct supervisory control over  Division staff. Routinely reports Division project status.Directs the Landlord Engagement Division planning process and develops and participates in strategic planning, budget requests and expenditure monitoring. Evaluates program effectiveness, makes recommendations regarding prioritization of issues and objects, creates community resources and integrates services and partnerships.

1

20%

•

Implement, lead and advise on data strategies including the collection, analysis and reporting efforts department-wide. Provides data-driven insights having tangible impacts on program performance.

Facilitates organizational data strategies for governance, design, implementation, integration and usage. Leads the design, build, and maintenance of business intelligence and analytics platforms.

2

25%

•

Provides project and program oversight, guidance, and feedback to division managers. Evaluates project and program performance through metrics, deliverables, and time lines. Supports functional managers in determining goals, objectives, and resource allocations. Routinely reports Division project status.

3

20%

•

Addresses Landlord Engagement Division program specific issues with community partners. At the direction of the Department Director, serves as the department representative on boards and commissions at the local, state and national levels. Provides information to the public regarding the Landlord Engagement Division programs, public concerns and services.

4

10%

•

Significant participation in Consolidated Plan process, activity reporting, and other related functions.

5

15%

•

Collaborate with other HACR Divisions and staff on projects to meet program and organizational goals and objectives. Participates in leadership team.

6

10%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

M4

Career Level Description:

Management Level 4

•

Directs a Division.

•

Creates the short-term strategy for the Division or Function and creates operational plans for Division that align with Department plan.  Actions have direct impact on results of the Department.

•

Responsible for Budget planning and justification.

•

Responsible for making significant improvements of processes, systems or standards to enhance performance of Division or multiple divisions.

•

Oversees employees who pioneer unique ideas or generate new, viable solutions to make improvements or respond to issues.

•

Communicates within and outside the Division(s).

•

Influences others regarding the area of responsibility’s practices and approaches.

•

Achieves goals through teams of managers.  May be responsible for creating workforce and staffing plans for job area to ensure availability of employees and resources.

•

Has hiring, firing, promotion and reward authority for direct reports.

•

Requires broad management and leadership knowledge to lead multiple Work Groups. Typically has master-level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function.

Qualifications

•

Bachelor's Degree in Research, Social Work, Public Administration, Business, Urban Planning or related field.

•

 Six years of experience in research, policy, and/or management analysis including at least two years of supervisory experience

•

Equivalent education and experience are accepted

•

Master's Degree

 Research, Social Work, Public Administration, Business, Urban Planning or related field

•

Ability to communicate specific issues and/or general policies, business related negotiations, and project related communications.

•

Ability to interact with others outside of the department exercising sound judgement and discretion, particularly when communicating with elected officials, departmental directors and executive management staff both inside and outside of the County while observing standard Department/County protocols.

•

Knowledge of data analysis tools, techniques, and products to efficiently gather and report data for program compliance, funding opportunities, community engagement efforts, and annual reporting.

•

Ability to communicate and make presentations with regard to  Division work products, projects and functions, including to the Board of County Commission regarding Division projects.

•

Ability to develop division budget with Business Manager for Department Director’s approval. Reviews and recommends approval of expenditures of budgeted funds for the division.

•

Ability to develop innovative approaches to create housing opportunities serving a range of income levels.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Communication

Creates an atmosphere in which timely and high-quality information flows smoothly up and down, inside and outside of the organization; encourages open expression of ideas and opinions.

Enforcing Laws, Rules & Regulations

Enforces governmental laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable.

Project or Program Management

Structures and directs others’ work on projects or programs.

Human Resource Management

Knowledge of employee development concepts, principles, and practices related to planning, evaluating, and administering performance management, training, organizational development, and career development initiatives.

Organizational Alignment

Ensures the organization’s goals and objectives align with the County’s mission and vision.

Technology Management

Keeps up-to-date on technological developments. Makes effective use of technology to achieve results. Ensures access to and security of technology systems.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X