Deputy County Manager

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Deputy County Manager

Market Range:

MR27

Approved Date:

11/23/2021 1:49:37 PM

FLSA:

Exempt

EEO Code:

OFFICIALS AND ADMINISTRATORS

Career Level:

L2

Career Level Description:

Leadership Level 2

Job Code:

100876

Job Family:

General Management

Sub Family:

County Management

Primary Purpose

Serves as a key advisor / strategist to County Management and the Board of Commissioners. Assists the County Manager in the leadership, direction and coordination of Wake County Government, ensuring that all directives, decisions, policies, resolutions, ordinances and regulations issued by the Board of County Commissioners and the County Manager are implemented.

•

Manages and provides strategic leadership and oversight to assigned departments and participates in general management of the County in close support of the County Manager.

1

35%

•

Develops high quality business strategies and plans ensuring their alignment with short-term and long-term Board of commissioners’ goals and objectives.

2

20%

•

Champions Board Goals and Initiatives; translates the strategic plan to staff to ensure support and movement in achieving objectives.

3

10%

•

Champions best practices. Promotes continuous improvement and optimal use of technology.

4

10%

•

Develops and maintains positive working relationships at all levels inside and outside the organization.

5

10%

•

Represents the County Manager in local and regional governance and operational partnerships and functions.

6

10%

•

Participates in regional, statewide and national discussions and professional societies, initiatives and meetings to take full advantage of best practice modeling and opportunities for regionalism and collaboration. Positions Wake County as a world-class, nationally-recognized model of excellence and innovation.

7

5%

Position(s) may perform other duties in addition to the above as assigned by management.

•

Serves as a member of the County Manager’s Executive Team and actively participates and leads special projects as assigned. Serves as a facilitator for issues, goals, and strategies. Builds partnerships with internal and external agencies, groups and stakeholders.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

L2

Career Level Description:

Leadership Level 2

•

Leads executives who oversee Departments.

•

Establishes short and  long-term strategies for the Departments that directly impact County goals.

•

May contribute to or influence County strategy and policy.

•

Responsible for improving on parts of an entire process or system, leveraging personal past experiences and in-depth understanding of best practices in the marketplace that may improve County programs and services.

•

May contribute to or influence County strategy and policy.

•

Communicates with parties within and outside of own job function, and typically has responsibilities for communicating with parties external to the organization, which may include elected officials, leadership peers, customers or vendors.

•

Typically negotiates and compromises to influence internal and external parties to accept concepts, practices and approaches of multiple Departments.

•

Achieves results through multiple teams led by Department leaders.

•

Ensures appropriate selection, organization, and leadership of Department; coaches and develops Department leaders.

•

Requires advanced knowledge and leadership management capability. Requires technical and operational expertise to define and/or oversee Departments.

•

Ensures appropriate selection, organization, and leadership of Department; coaches and develops Department leaders.

Qualifications

•

Bachelor's degree in Public Administration, Business Administration or related field

•

Eight years of experience in public management, including three years of executive leadership experience

•

Equivalent education and experience are accepted

•

Master's Degree

Public Administration, Business Administration or related field

•

Ability to provide strategic planning assistance to management

•

Ability to exercise independent and sound judgment in performing the duties of the position

•

Thorough knowledge of the principles and practices of public administration and business administration

•

Supervision skills with ability to provide guidance and professional support to staff, offer regular feedback, hold staff accountable, and serve as a mentor

•

Exceptional critical thinking ability with demonstrated troubleshooting and problem-solving skills

•

Superior customer service skills, integrity, and commitment to collaboration and forward-thinking efficiency

•

Ability to demonstrate initiative and independent judgment in dealing effectively with ambiguity, recognizing trends, identifying approaches and offering a variety of options and solutions to solve problems

•

Ability to establish and maintain effective working relationships with associates, officials and the public

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Strategic Vision

Sees the big, long-range picture and leads others accordingly.

Relationship Building

Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.

Fiscal Accountability

Follows fiscal guidelines, regulations, principles, and standards when committing fiscal resources or processing financial transactions. Understands the organization's financial processes.  Prepares, justifies, and administers the program or project budget. Oversees procurement and contracting to achieve desired results. Monitors expenditures and uses cost-benefit thinking to set priorities. 

Organizational Alignment

Ensures the organization’s goals and objectives align with the County’s mission and vision.

Coaching & Mentoring

Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback, and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Understand complex problems and collaborate to explore alternative solutions

Organization

Organize and prioritize the work schedules of others to manage multiple tasks and/or projects

Decision Making

Make decisions that have significant impact on a department's credibility, operations and/or services

Communication

Communicate in-depth information for the purpose of interpreting and/or negotiating

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X