HRTMS Job Description Management | Appraiser Associate J o b D e s c r i p t i o n | | |
Job Information | | | Title: | Appraiser Associate | | | Market Range: | MR14 | | | Approved Date: | 4/20/2022 8:14:25 AM | | | FLSA: | Non-Exempt | | | EEO Code: | TECHNICIANS | | | Career Level: | C3 | | | Career Level Description: | Core Services Level 3 | | | Job Code: | 100881 | | | Job Family: | Fiscal and Business Management | | | Sub Family: | Real Estate | | | | | | Primary Purpose | Works to ensure that all Wake County real property is valued in compliance with the North Carolina General Statutes and the Wake County Schedule of Values by collecting data to support valuations. Measures and lists new construction and conducts field visits to collect real property data. Works independently with frequent interaction with citizens and building contractors. | | | | | | | | |
Essential Functions | | | Priority | % Time | • | Measures and values new construction and alterations to existing improvements | 1 | 50% | • | Conducts field visits to collect data to support reappraisal process | 2 | 20% | • | Collects data to support defense of appraisals for properties that are appealed | 3 | 5% | • | Responds to inquiries from citizens | 4 | 10% | • | Maintains complete and accurate records of work performed | 5 | 5% | • | Reviews building permits | 6 | 10% | | | | | | | |
Position(s) may perform other duties in addition to the above as assigned by management. | |
Additional Responsibilities | • | Position(s) may perform other duties in addition to the above as assigned by management. | | | |
*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training. | | Career Level Dimensions | Career Level: | C3 | Career Level Description: | Core Services Level 3 | | | |
County Impact | • | Works to deliver day-to-day objectives that directly impact the achievement of results for the Work Group. | • | Work consists of tasks that are typically not routine. | • | Works independently under limited supervision, applying discretion when required. | | | |
Innovation and Complexity | • | Responsible for recommending adjustments to processes or systems that improve the effectiveness of the Work Group. | • | May be required to apply discretion within broad operational boundaries and procedures. | | | |
Communication and Influence | • | Communicates within and outside Work Group to obtain information or explain practices and policies. | | | |
Leadership | • | Responsible for providing, guidance, coaching, and training to lower-level support employees. | | | |
Knowledge and Experience | • | Requires broad knowledge of operational systems and practices typically gained through extensive experience, technical training, and/or advanced education. | | | |
Required Education | • | High school diploma or GED | • | One year of post-secondary education in business, construction technology or a related field | | | |
Required Experience | • | One year of experience in real estate or appraisal, construction estimating or the assessment of real property | | | |
Required Licenses and Certifications | • | Ability to obtain certification from the North Carolina Department of Revenue as a Real Property Appraiser within two years of employment | • | Valid driver's license and "safe" driving record | | | |
Qualification Equivalency | • | | | | |
Preferred Experience | | Years of Experience | Experience Details | | • | 1 Year | Residential or commercial property appraisal | | | | | | | | |
Preferred Licenses and Certifications |
Knowledge, Skills and Abilities | • | Excellent interpersonal, communication and customer service skills | • | Aptitude to interact with all levels of the organization | • | Critical thinking skills with ability to multi-task and prioritize | • | Ability to exercise independent and sound judgment in performing the duties of this position | • | Detail oriented with strong analytical and problem-solving skills | • | Ability to work outside in a variety of weather conditions | | | |
An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. | | Competencies |
Individual Contributor Competencies | Caring | Demonstrates responsibility for the image and effectiveness of the organization. | Good Judgment | Makes decisions authoritatively and wisely, after adequately contemplating various available courses of action. | Attention to Detail | Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently. | | | |
Core Competencies | Integrity | Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards. | Accountability | Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making. | Diversity | Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community. | Collaboration | Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation. | Continuous Improvement | Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally. | Wellness | Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same. | Service Orientation | Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers. | | | |
ADA Checklist | | The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions | Standard ADA Selection: | Office Environment | | | | |
Physical Demands | | N/A | Rarely | Occasionally | Frequently | Constantly | Standing | | | | X | | Walking | | | | X | | Sitting | | | X | | | Lifting/Carrying 0-10 pounds | | | | X | | Lifting/Carrying 10-20 pounds | | | X | | | Lifting/Carrying 20-50 pounds | | X | | | | Lifting/Carrying 50-100 pounds | | X | | | | Pushing | | X | | | | Pulling | | X | | | | Climbing | | X | | | | Balancing | | X | | | | Stooping | | X | | | | Kneeling | | X | | | | Crouching | | X | | | | Crawling | | X | | | | Reaching | | X | | | | Handling | | X | | | | Grasping | | X | | | | Fingering | | X | | | | Feeling | | X | | | | Talking | | | | X | | Hearing | | | | X | | Visual Perception | | | | X | | Repetitive Motions | | | X | | | Eye/Hand/Foot Coordination | | X | | | | | | | | | | | | | | |
Mental Demands | | N/A | Rarely | Occasionally | Frequently | Constantly | Memorization/Concentration | | | X | | | Learning/Knowledge Retention | | | X | | | Preparing/Analyzing Numerical Figures | | | X | | | Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.) | | | | X | | Analyzing/Examining/Testing Data | | | X | | | Emotional/Behavioral Self-Regulation | | | X | | | Interacting with Others | | | | X | | Comprehension | | | X | | | Organization | | | | X | | Decision Making | | | X | | | | | | | | | | | | | |
Mental Capability/Cognitive Requirements | Comprehension | Understand and apply non-routine verbal and/or written instructions | | | |
Organization | Organize and prioritize individual work schedule to manage multiple tasks and/or projects |
Decision Making | Make decisions that have an impact on the immediate work unit's operations and/or services |
Communication | Communicate and explain a variety of information |
Working Environment | | N/A | Yes | No | Extreme cold | | | X | Extreme heat | | | X | Humid | | X | | Wet | | | X | Noise | | | X | Hazards | | | X | Temperature Change | | | X | Atmospheric Conditions | | | X | Vibration | | | X | Computers/Monitors | | X | | | | | | | | |
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