Dental Assistant Supervisor

J  o  b    D  e  s  c  r  i  p  t  i  o  n

Job Information

Title:

Dental Assistant Supervisor

Market Range:

HS13

Approved Date:

10/4/2022 11:01:55 AM

FLSA:

Non-Exempt

EEO Code:

TECHNICIANS

Career Level:

M1

Career Level Description:

Management Level 1

Job Code:

100893

Job Family:

Health Services

Sub Family:

Dental

Primary Purpose

Supervises dental assistants to ensure adherence to patient quality standards, proper infection control protocols, effective dental assisting skills, and correcting errors or problems.  Directs clinical activities to ensure clinic efficiency and quality care. Trains all newly hired dental assistants to ensure proper orientation to the dental clinic protocols and procedures. Provides responsible, quality dental patient care and instrument processing, and has a knowledge of dental equipment/devices used while supporting and assisting the Dentist.  Maintains clinic supply and inventory and provides the Dental Director with a supply order list for the clinic on a routine basis. Delivers quality and compassionate care to every patient while ensuring adherence to all dental office policies and procedures including but not limited to CDC guidelines/recommendations for the dental setting and OSHA.

•

.Leads, directs, and provides supervision of dental assistants.

1

10%

•

Executes clinical dental assisting functions to include but not limited to: seat and ready patient for dental healthcare provider; expose, process and mount dental x-rays; assist dental healthcare provider chairside; record dictated items in patient’s dental chart; assist in behavior management of patient; provide sealant and coronal polishing procedures.

2

30%

•

Implements and follows outlined infection control procedures for the dental setting to include but not limited to: proper operatory breakdown and set-up between patients; proper sterilization of dental instruments between patients including recording sterilization activity on appropriate logs.

3

25%

•

Reviews and monitors performance of dental assistants in order accomplish dental clinic goals and ensure quality patient care. Conducts regular meetings with direct reports along with annual performance review.

4

5%

•

Maintains adequate inventory of needed dental clinic supplies; generates supply order list on a routine basis or as needed.

5

5%

•

Executes appropriate training of all dental assistants to ensure proper dental clinic orientation to effectively assist team members in providing quality care to dental patients.

6

5%

•

Ensures efficiency and effectiveness of clinic flow.

7

5%

•

Establishes dental assistant assignments with dental providers and works with clinic leadership to determine work schedule for staff.

8

5%

•

Participates in regular dental clinic leadership meetings (i.e. Dental Director and Patient Access Supervisor) to identify gaps in dental care and areas that need improvement.

9

5%

•

Executes administrative tasks to include but not limited to: ensuring appropriate charges documented in patient’s chart and completed to appropriate provider; assist in front desk as assigned; routine auditing of all dental clinic sterilization logs for accreditation.

10

5%

Position(s) may perform other duties in addition to the above as assigned by management.

*IMPORTANT* In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Career Level Dimensions

Career Level:

M1

Career Level Description:

Management Level 1

•

Plans and establishes operational objectives for a team of support employees within a Work Group.

•

Typically does not have budget accountability but may manage day-to-day elements of the budget (e.g., overtime for staff).

•

Responsible for making basic improvements to processes, systems or standards to enhance performance of the Work Group or team.

•

Communicates within and outside the Work Group.

•

Explains policies, practices, and procedures and may justify and gain cooperation of other parties.

•

Supervises support roles. Leads, directs and reviews the work of team members in order to accomplish operational plans and results.

•

Has hiring, firing, promotion, performance and rewards decisions for direct reports.

•

Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution. Typically requires advanced knowledge of job area typically obtained through advanced experience.

Qualifications

•

High school diploma or GED

•

Graduate of an ADA accredited dental assisting program or DANB certification

•

One year experience as a dental assistant

•

CPR Certification

•

Dental x-ray certification

•

Coronal polishing certification

•

Equivalent education and experience are accepted

•

2 Years

Clinical chairside dental assistant in a predominate pediatric setting

Or

•

1 Year

Supervisor role

Or

•

6 Months

Spanish and English translation skills

•

Strong leadership skills to effectively manage direct reports and motivate team members.

•

Thorough knowledge and understanding of proper infection control/sterilization procedures.

•

Strong knowledge and understanding of dental terminology.

•

Strong knowledge of dental anatomy and clinical charting.

•

Demonstrate complete knowledge and understanding of dental instruments, maintenance and proper tray/clinical operatory setups.

•

Strong verbal and written communication skills to communicate effectively and clearly with people of diverse cultures and socioeconomic backgrounds.

•

Excellent customer service and communication skills.

An individual must be able to perform each essential duty satisfactorily to perform this job successfully. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Quality Assurance

Produces results or provides service that meets or exceeds organizational standards. May audit the work of others to ensure quality standards are met.

Problem Solving

Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on one's knowledge and experience base, and calling on other references and resources as necessary.

Adaptability & Flexibility

Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

Attention to Detail

Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently.

Coaching & Mentoring

Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback, and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem.

Team Leadership

Willingly cooperates and works collaboratively toward solutions that generally benefit all involved parties; works cooperatively with others to accomplish organizational objectives. Manages staff in ways that improve their ability to succeed on the job.

Integrity

Act with honesty, transparency and respect in our interactions with co-workers and those we serve. Adhere, without exception, to laws, policies, procedures and professional standards.

Accountability

Establish high-quality standards for work. Add value. Measure results and hold self and others accountable for making progress toward desired outcomes. Take a logical and data-driven approach to decision-making.

Diversity

Believe that different backgrounds and experiences strengthen the organization and produce better results. Value inclusion across race, gender, age, religion, identity and experience, and strive to reflect in our workforce the diversity of our community.

Collaboration

Foster a work culture in which different ideas and opinions are encouraged and expected. Listen carefully and speak thoughtfully. Work together toward shared goals with mutual respect and cooperation.

Continuous Improvement

Continuously improve work processes and products. Provide a safe environment to be innovative and creative and try new things. When things don't go as planned, use it as an opportunity to learn, regroup and begin again. Provide time and resources for individuals to grow and develop both personally and professionally.

Wellness

Take proactive steps to be physically fit and healthy, emotionally strong, financially secure and socially fulfilled, while inspiring and empowering others to do the same.

Service Orientation

Commit to making a difference within the community. Actively engage in and enjoy our work. Deliver services that exceed expectations, with courtesy, politeness and sensitivity to the experiences, concerns and feelings of all co-workers and customers.

ADA Checklist

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Standard ADA Selection:

Office Environment

Standing

X

Walking

X

Sitting

X

Lifting/Carrying 0-10 pounds

X

Lifting/Carrying 10-20 pounds

X

Lifting/Carrying 20-50 pounds

X

Lifting/Carrying 50-100 pounds

X

Pushing

X

Pulling

X

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Handling

X

Grasping

X

Fingering

X

Feeling

X

Talking

X

Hearing

X

Visual Perception

X

Repetitive Motions

X

Eye/Hand/Foot Coordination

X

Memorization/Concentration

X

Learning/Knowledge Retention

X

Preparing/Analyzing Numerical Figures

X

Use of Interfaced Commmunication Devices (Phone, Computer, Radio etc.)

X

Analyzing/Examining/Testing Data

X

Emotional/Behavioral Self-Regulation

X

Interacting with Others

X

Comprehension

X

Organization

X

Decision Making

X

Comprehension

Organization

Decision Making

Communication

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Computers/Monitors

X